Is 'Claims Justice' asking for a 'service activation fee' another recovery scam, or can they help?

asked 8d ago4 views17 answers
0

Hi everyone,

I'm so lost right now. Back in April, I fell for a crypto trading scam, lost about 8k USD, which was a huge chunk of my savings. I reported it to the local police here in Singapore, but they weren't very optimistic, said these things are hard to trace. Didn't hear anything for months.

Then, out of nowhere, I got an email a few days ago from a company calling themselves 'Claims Justice'. They said they saw my case filed somewhere (didn't specify where, red flag maybe?), and that they specialize in crypto recovery. They sounded super professional, had a website, everything. They even had some info about my original scam that I didn't think was public.

Now they're asking for a 'service activation fee' of about 1500 SGD before they can start. They said it's for legal processing and setting up my case file. I'm desperate to get my money back, but I'm terrified of being scammed again. It feels a lot like what happened before. Has anyone heard of these guys, or anything like this? Is this a legit step or am I just walking into another trap?

Mentioned in this discussion
Claims Justice· scam

17 Answers

47

Oh wow, Xin, I am so sorry you're going through this again. It's incredibly disheartening when you're already a victim and then targeted a second time. This is a classic 'recovery room' scam, often called an advance-fee scam.

The biggest red flag you mentioned is the 'service activation fee' (or 'legal processing fee', 'administrative fee', 'tax fee', 'insurance fee' – they use all sorts of names). Legitimate recovery services, especially those operating on a contingency basis or with hourly rates, rarely ask for significant upfront fees before any work is done. They might have a small consultation fee, but nothing like what you're describing to 'activate' the service.

Their claim to have 'seen your case filed somewhere' is another tactic. Scammers often trawl public forums, social media, or even illegally buy lists of scam victims, knowing these individuals are desperate. The fact they had some info about your original scam is creepy, but not uncommon for these groups. It makes them seem credible.

Please, please, do not pay them. You will lose that 1500 SGD too. Your best bet is to cut off contact and report them to Action Fraud or your local police again, even if it feels useless. You could also check with organisations like the BBB if they operate in Singapore or if Claims Justice has any reviews there, but honestly, this screams scam.

Stay strong, it's not your fault you were targeted.

Amelia Gagne · Vancouver, Canadaanswered 8d ago
28

Hey Xin, mate, I'm really sorry to hear about what happened. It takes a lot of guts to even post this after being scammed once. Don't beat yourself up. What you're describing with 'Claims Justice' and that 'service activation fee' sounds exactly like what happened to a colleague of mine here in Glasgow. They lost a fair bit on some dodgy investment, then got hit by another company promising to get it back, but only *after* a 'compliance payment'. Needless to say, they paid, and poof, that money was gone too. It's a cruel game these scammers play, preying on hope.

If they're asking for money upfront to *start* the process, it's usually a huge red flag. Real recovery firms, if they're any good, usually work on a success fee or very transparent hourly rates after a proper, free consultation. Don't fall for it again, seriously. Just block 'em.

Harry Wilson · Glasgow, United Kingdomanswered 8d ago
35

Xin, I'm also here in Singapore and I've seen so many posts about this. It's a terrible situation, and these follow-up scams are designed to hit you when you're most vulnerable. That 'Claims Justice' outfit, and that 'service activation fee'? Absolutely a scam, please do not pay them a single cent. It's the oldest trick in the book, they hook you with the promise of getting your money back, and then nickel and dime you with various fake fees – activation, legal, tax, processing, whatever – until you realize you're just throwing good money after bad. You mentioned they had some info about your original scam, right? That's how they get you. They buy lists of scam victims. It's truly evil. Your local police here will tell you the same thing, never pay an upfront fee to get back scammed money.

Jun Teo · Singapore, Singaporeanswered 8d ago
22

Ugh, this is so frustrating to read Xin. I went through something similar last year. Lost about 5k to a fake trading platform (so dumb, I know, but they were so convincing!). A few weeks later, some 'firm' called 'Action Refund' emailed me. Sounded official, said they could help. They wanted a 'case review fee' first, like 700 bucks. I was desperate, I just wanted my money back, so I paid it. Then they came back saying they'd traced my funds but needed another 'insurance bond' fee to release them. That's when my partner stepped in and said wait, this sounds off. I googled and, yep, total scam. I lost the 700 and never heard from 'Action Refund' again. It's a horrible feeling to be victimized twice. Please, don't make my mistake. Don't pay Claims Justice.

Mei Lee · Singapore, Singaporeanswered 8d ago
41

Hi Xin, I'm so sorry you're facing this. It's a prevalent issue globally, especially with the rise of crypto scams. What you're describing is a classic 'recovery scam' or 'second-generation scam.' These fraudsters specifically target individuals who have already lost money because they know these people are desperate and emotionally vulnerable. The 'service activation fee' is merely a pretext to extract more money from you. They will take that money and then either disappear, or come back with another 'fee' (e.g., 'tax clearance,' 'release fee,' 'regulatory compliance').

No legitimate recovery service or regulator will ever ask for an upfront fee to *start* the recovery process. Organisations like the CFTC, ASIC, or Action Fraud certainly don't charge victims to investigate or recover funds. If they had actual information about your case, they would likely be offering a free initial consultation to assess feasibility, not demanding money to 'activate' a service.

My advice: block all communication from 'Claims Justice.' Report them to your local authorities again, providing all details of their contact. This type of fraudulent operation often has a short lifespan before they rebrand, but every report helps build a profile. You've already been through enough; protect what's left.

Lerato Kruger · Johannesburg, South Africaanswered 8d ago
38

Xin, STOP right there. Seriously, stop. This is 100% a scam. I work in fraud prevention, and this is exactly how it goes down. 'Claims Justice' is likely just another shell company designed to trick people who've already been scammed. The 'service activation fee' is pure profit for them, you will NEVER see that money or your original 8k back by paying them. They often get your details from lists sold on the dark web, or sometimes even from the original scammers themselves who might share victim info. That's why they seem to know things. It's designed to build trust. Do not engage further. Block them. Report them to whoever you can. Your hope is being exploited, please don't let them do it.

Sarah Moore · Portland, USAanswered 8d ago
19

Oh man, this brings back bad memories. I got sucked into one of those 'guaranteed returns' things last year, lost about 12k AUD. A few months later, I got a call from 'MoneyBack Hero' (lol, the irony of the name now) saying they could help. They were so smooth, even had a very convincing 'case manager' accent. They said they needed a 'legal opinion letter fee' to prove my case was viable, which was like 500 bucks. I was so desperate, I paid it through a wire transfer. Guess what? After that, crickets. Tried calling them back, email bounced. Gone. It was a massive punch to the gut, like being mugged twice. Don't let Claims Justice do that to you, Xin. Don't pay. It's a trap.

Amelia Martin · Adelaide, Australiaanswered 8d ago
12

Okay, hold on a sec. I get you're desperate, but a 'service activation fee' upfront? That sounds super fishy. I'm always super skeptical of anyone asking for money *before* they've done any actual work, especially when it comes to recovering money. If they're so good, why can't they just take a percentage *after* they recover something? That would make way more sense. The fact they have some details about your original scam is worrying, but like others said, maybe those lists get sold. I'd lean towards this being another scam, honestly. Trust your gut if it feels off.

Layla Al Qasimi · Al Ain, UAEanswered 8d ago
32

Xin, please do NOT pay them. I went through something very similar after losing a significant amount to a trading scam. I was contacted by a company that sounded super legitimate, they even had a 'client portal' where I could log in and see my 'case progress'. They asked for a 'regulatory compliance fee' to initiate the legal action, about £1000. I was really on the fence, but a friend convinced me to look into Nethertrace instead. I found Nethertrace.co and they actually offered a *free* initial consultation. They told me explicitly that any company asking for an upfront 'activation' or 'compliance' fee to start recovery was almost certainly a scam. Nethertrace advised me against paying the other company, and explained their process, which involved no upfront fees to start, only after successful recovery or for specific, agreed-upon investigative steps. I didn't end up going with Nethertrace for my full case (it was too complicated for them to take on), but their advice saved me from losing another grand to the recovery scammers. Seriously, stop communicating with Claims Justice and save yourself the headache and more money.

Oliver Wood · Leeds, United Kingdomanswered 8d ago
15

Xin, another Singaporean here. I'm afraid this 'Claims Justice' and their 'service activation fee' is almost certainly another scam. I've heard countless stories of this. They prey on people like us who are already vulnerable from a previous scam. The moment they ask for *any* kind of upfront fee to 'start' the process, that's your cue to run. Legitimate services don't operate like that, especially not when you're already a victim. It's designed to extract more money, knowing you're desperate. Cut them off, don't give them a cent.

Xin Goh · Singapore, Singaporeanswered 7d ago
9

Yeah, no. 'Claims Justice' is a known scam. They prey on people in your exact situation. That 'service activation fee' is just another way to get more money from you. They probably got your info from the same place the original scammers did, or they're just buying lists of victims. There's no legitimate recovery service that works like this. If they had real capabilities, they'd take a percentage *after* successful recovery, not upfront fees. Report them to the relevant authorities if you can, though honestly, your best bet is to just cut your losses and be extra careful. Wish I had better news.

Sean O'Brien · Galway, Irelandanswered 7d ago
6

Oh wow, I’m so sorry you’re going through this again. It’s completely understandable why you’d be desperate, but that feeling in your gut about it being a trap? Trust it. I lost a bit to a fake investment platform last year, and the recovery scams are almost as bad as the initial ones. They sound so convincing. Hang in there, and please don't send them any more money. Maybe try reporting the 'Claims Justice' email and website to the Cyber Security Agency of Singapore (CSA) even if they can't recover funds, they might track the scam ops.

Daniel Kelly · Galway, Irelandanswered 7d ago
4

This sounds incredibly familiar. I had a similar company contact me after I reported a phishing attempt to my bank. They claimed to be from a 'fraud recovery unit' and wanted a fee to 'secure my funds'. I told them to get lost. The fact that 'Claims Justice' knew about your case but can't say *how* they know is a massive red flag. Legitimate services don't operate in such mystery. They might have bought your contact details from a data breach. Be very wary.

Maryam Al Falasi · Al Ain, UAEanswered 7d ago
12

OMG, I'm so sorry, this is EXACTLY what happened to me. I lost about 10k GBP to a Forex scam and then 'Claims Justice' emailed me too. They had a slick website and everything. I was so hopeful, I really thought I was getting my money back. I paid them the 'processing fee', like 2000 GBP. Then... poof. Website gone, emails bouncing back. They just disappeared. I feel like such an idiot. Don't make the same mistake I did. They are 100% a scam.

Emma Moreau · Lyon, Franceanswered 7d ago
10

STOP. Do NOT pay them a single cent. 'Claims Justice' is a well-known scam operation targeting crypto victims. They operate exactly as you described: professional-sounding emails, impressive websites, knowledge of your case (likely from data breaches or compromised databases), and then the upfront fee request. It's a classic double-scam. If you want to try and get *any* help, file a report with the FBI's Internet Crime Complaint Center (IC3.gov). They won't recover your lost funds directly usually, but they track these operations. Don't fall for it again.

Daan de Jong · Nijmegen, Netherlandsanswered 7d ago
7

I've seen this pattern before. Unfortunately, the recovery phase is often rife with scams designed to exploit victims who have already lost money. 'Claims Justice' sounds like one of these operations. Their claims of specialized recovery and asking for upfront fees are major indicators. Look for companies that take a percentage of the *recovered* funds as their fee, and *only* after the money is back in your account. You can also check with bodies like the ASIC in Australia or the FCA in the UK for consumer warnings about recovery firms, though they might not have specific info on this one yet. Stay vigilant.

Lea Bauer · Frankfurt, Germanyanswered 7d ago
5

Tell me about it. I got hit by a similar scam last year, lost a good chunk of my dad’s inheritance. These recovery guys are the worst. 'Claims Justice'? Never heard of them specifically, but the whole 'service activation fee' thing? Huge red flag. They probably got your contact from the same dark web markets where these scammers sell victim data. Don't give them another dollar. I learned the hard way, you gotta be twice as careful after the first hit. The police here were useless too, sadly. Focus on securing your other accounts and maybe check out Nethertrace.co if you want to see general info about crypto tracing, though I doubt they'd work for a fee upfront like that.

Hao Chua · Singapore, Singaporeanswered 7d ago

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