Crypto 'advisor' promised big returns, now my funds are gone from BitForex – any hope?

asked 14d ago5 views33 answers
0

Ugh, I'm so mad at myself right now. I met this person on LinkedIn, seemed super legit, professional profile, talking about crypto strategies and stuff. We moved to Telegram, and they convinced me to put a decent chunk of my savings into this new 'high-yield investment product' they claimed was exclusive to BitForex. I already had an account there, which they liked, so I transferred my ETH and USDT from my MetaMask to my BitForex wallet address they provided. They even 'helped' me execute the trades on BitForex by giving me step-by-step instructions. For a few weeks, the balance looked great! I saw simulated profits, everything. Then, yesterday, I tried to withdraw a small amount, and suddenly my account balance shows zero. Customer service (the chat on the BitForex site) just keeps saying 'account under review' or 'funds frozen due to suspicious activity'. The 'advisor' ghosted me. My heart just sank. Is there any way to get my funds back? I'm in Singapore, and this was a significant amount for me.

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BitForex impersonators· scamMetaMask· neutral

33 Answers

53

Ming, brother, I felt a knot in my stomach just reading your post. I went through something eerily similar about six months ago, though mine was with some fake DEX. The LinkedIn approach is cunning, they look so professional, right? They had me convinced too. That 'balance looked great' part? Yeah, they show you fake numbers to keep you hooked. When I tried to pull out a small test amount, *poof*, my account was frozen. Turns out, the site I was using, while it looked legit, was a clone of a real exchange. My money never even touched the real blockchain in the way I thought it did.

I reported it to the local police here in Singapore, and honestly, they just gave me the 'don't expect much' talk. It's a horrible feeling. The only thing that came of it for me was some closure, knowing I tried everything. I'm telling you, that 'customer service' line is pure BS. It's a script. Hope you can find some peace, but prepare for the worst.

Daniel Goh · Singapore, Singaporeanswered 14d ago
45

Oh man, Ming, this sounds like a classic market manipulation or even a fake exchange scenario. First off, I'm really sorry this happened to you. It's incredibly distressing.

Here's the harsh truth: if your funds were on a platform that *wasn't* the real BitForex, or if it was a real exchange but the 'advisor' made you transfer funds to their controlled wallets disguised as 'investment products,' recovery is extremely difficult. The 'account under review' line is a huge red flag – it's a common tactic to stall you while they clear out what's left or just stop responding.

What to do now:

  1. Stop all communication with the 'advisor': Block them everywhere. Do not send more money for 'fees' or 'taxes' – that's a common follow-up scam.
  2. Document EVERYTHING: Screenshots of conversations, transaction IDs from MetaMask, the BitForex URLs you used, account statements, the LinkedIn profile, anything.
  3. **Contact the *real* BitForex (if you're sure you used the real one)**: Explain exactly what happened. They might be able to confirm if those specific wallet addresses were associated with your account or if it was an imposter site.
  4. File a police report in Singapore: Even if recovery is unlikely, it creates a record. Also report to the local financial authorities like MAS.
  5. Be wary of 'recovery services': Many will promise to get your crypto back for an upfront fee. These are almost always scams themselves. If anyone guarantees recovery, they're lying. The only legitimate way to trace funds is through blockchain analytics firms like Chainalysis, but they usually work with law enforcement or large institutions, not individual victims directly, unless it's a huge sum and law enforcement gets involved.

Honestly, with these kinds of scams, the funds are usually moved quickly through mixers or multiple wallets, making them nearly impossible to retrieve. Your best bet is to report it and protect yourself from further scams.

Lina Wagner · Cologne, Germanyanswered 14d ago
18

This whole 'advisor' thing is so frustrating. They prey on people who are just trying to make good financial decisions. I'm so sorry this happened. But honestly, as someone who's seen a lot of these stories, once funds are gone to these types of schemes, especially when they involve fake platforms or 'advisors' telling you what to do, it's pretty much a write-off. The money is usually gone fast, moved into untraceable pockets. Any 'recovery service' popping up now is just another scam trying to hit you again. Just... be careful with anyone who contacts you out of the blue with investment advice.

Maryam Khan · Al Ain, UAEanswered 14d ago
31

Ugh, Ming, this is heartbreaking. The 'too good to be true' investment products and the 'advisor' who suddenly vanishes are hallmarks of what they call a 'pig butchering' scam. They fatten you up with fake profits, then take everything. The fact that the 'customer service' is giving you canned responses like 'account under review' confirms it for me – they're not going to help you. These are not BitForex staff, these are the scammers themselves. Your funds are likely long gone. Please, please, never trust anyone online who promises guaranteed high returns or directs you to a specific investment platform. If it's a real opportunity, you'd hear about it from trusted, regulated sources, not some rando on LinkedIn or Telegram.

Lina Laurent · Paris, Franceanswered 14d ago
22

Oh god, Ming, I am so, so sorry. I almost fell for something similar last year. This guy from 'London' reached out on Instagram, super charming, seemed wealthy, talked about trading. Luckily, my husband was suspicious when he started pushing me to transfer funds to this obscure 'platform' for 'guaranteed daily profits'. He was like, 'Olivia, if it's so easy, why isn't everyone doing it?' It clicked then. But I can totally see how you got caught up. They are SO good at making it seem real. The BitForex part is tricky because it *is* a real exchange, but they probably had you on a fake version or just convinced you to send it to a wallet *they* controlled. It hurts so much, the betrayal is almost worse than the money. I really hope you find some answers.

Olivia Cote · Toronto, Canadaanswered 14d ago
15

Hmm, 'advisor' on LinkedIn then Telegram, moving funds to a specific platform for 'high-yield products'... yeah, that's almost textbook. The simulated profits, the zero balance when you try to withdraw – these are all standard scam tactics. While BitForex is a real exchange, it's possible you were either using an impersonator site (which is common) or the 'advisor' tricked you into sending funds to *their* wallet address within the real BitForex, which you then thought was 'your' investment. Either way, those funds are most likely not recoverable. The police might take a report, but the cross-border nature of crypto scams makes it incredibly hard for them to act effectively. It's a painful lesson, but sadly, a very common one.

Lotte Bos · Groningen, Netherlandsanswered 14d ago
11

This happens far too often, Ming. I'm really sorry you're in this situation. It sounds like either you were on a fake BitForex site all along, which would explain the 'customer service' and zero balance, or you were manipulated into sending funds to wallets controlled by the scammer on the real BitForex. The moment an 'advisor' takes over control or tells you exactly where to send your money or what trades to make, it's a huge red flag. Unfortunately, the chances of recovery in these scenarios are minimal. Any 'funds frozen' message from an unregulated platform usually means goodbye money.

Raphael Dubois · Strasbourg, Franceanswered 14d ago
29

This is exactly what these scammers do. They build trust, often on professional networks like LinkedIn, then move you to private chats like Telegram. The BitForex angle is clever because it's a known name, making it seem legit. But as others have said, you were likely dealing with BitForex impersonators or the 'advisor' had you send your crypto to *their* wallet, not an investment product. The 'account under review' is a classic stall tactic. They want you to wait and hope while they siphon off the rest. Don't fall for any further requests for 'taxes' or 'fees' to unlock your account. That's a second layer of scam. You need to report this to the police and treat it as a total loss. I know it's harsh, but it's the reality for most victims.

Jack Hall · Leeds, United Kingdomanswered 14d ago
14

Ming, I feel your pain man. I got burned hard last year by a similar setup, though it was a 'wealth manager' on Facebook pushing some fake forex platform. The psychological manipulation is incredible, isn't it? They make you feel like you're part of something exclusive. When my funds vanished, I tried to trace them using a block explorer – I could see my ETH move from my own wallet, but after a few hops, it went into a massive pool of other scam funds, probably a mixer. That's where it ends. No individual can recover from that without serious law enforcement intervention, and even then, it's a long shot. Best you can do is learn from it, report it, and become an advocate against these scumbags. It's a tough pill to swallow.

Leo Martin · Montpellier, Franceanswered 14d ago
8

Ugh, another one of these. It's truly infuriating how sophisticated they've gotten. The use of a real exchange's name (BitForex in your case) to lend credibility to their fake operation is a common tactic. They either created a convincing imposter site or, as others said, guided you into sending funds to wallets they controlled *on* the real exchange. The fact that the 'advisor' ghosted you and customer service is giving you boilerplate responses is screaming 'scam'. This is a very common type of 'pig butchering' fraud. Unfortunately, the chances of getting your money back are extremely low. Your best course of action now is damage control: report it to the authorities (your local police and the FTC if you're in the US, or Singapore's relevant agencies), be wary of any 'recovery services' that reach out to you (they're almost always scammers trying to scam you again), and definitely freeze any accounts that might have been compromised or linked to this 'advisor'. It's a horrible situation, and I'm really sorry you're going through this.

Lauren Martinez · Seattle, USAanswered 14d ago
7

This is a classic 'pig butchering' scam, unfortunately. The LinkedIn contact, the move to Telegram, the fake high-yield product, the ghosting — it's all textbook. BitForex itself isn't necessarily the scam here, but the scammers impersonated it and likely used a compromised or fake interface.

Given you're in Singapore, your first step should be to file a report with the Commercial Affairs Department (CAD) of the Singapore Police Force. They handle financial crimes. Also, report the scam to ChainAbuse. While they can't recover funds directly, they track these scam operations.

Daniel Koh · Singapore, Singaporeanswered 14d ago
2

Oh no, that sounds absolutely devastating. I'm so sorry you're going through this. It's completely understandable to feel angry and upset with yourself, but please don't be too hard on yourself. These scams are designed to look incredibly convincing, and they prey on people's trust and desire for financial growth. Sending you positive thoughts. I really hope some resolution comes your way.

Layla Al Mansoori · Dubai, UAEanswered 14d ago
3

Hmm, BitForex? Never heard of them. And a 'new exclusive product' pushed on Telegram? Sounds like a huge red flag to me, tbh. Why would a legitimate advisor use Telegram for 'exclusive' deals instead of proper channels? And why would they need to guide you through trades on an exchange you already used? Something's not adding up. I'd be very surprised if you see that money again.

Lily Coetzee · East London, South Africaanswered 14d ago
2

That's a terrible situation! It takes a lot of courage to share this, thank you. The 'account under review' and 'funds frozen' is a common tactic to stall you. Don't give up hope completely, but be realistic. Since you're in Singapore, definitely follow Daniel's advice and report to the CAD. Also, check if BitForex has any official channels for reporting fraud on their platform itself, not just their general customer service chat. Sometimes there's a specific security or compliance team to contact.

Xin Chan · Singapore, Singaporeanswered 14d ago
5

Mate, this is precisely how these scammers operate. They create a sense of urgency and exclusivity. The LinkedIn profile is likely fake or stolen. The whole setup with Telegram and a 'special product' on an exchange you already use is designed to bypass your usual caution. They're good at making you feel like you're in on something big. Remember, if it sounds too good to be true, it almost always is. Be wary of anyone sliding into your DMs about crypto investments.

Henry Williams · Perth, Australiaanswered 14d ago
4

I'm very sorry to hear this. It sounds like a sophisticated social engineering attack. The fact that the scammers were able to make you execute trades on BitForex by guiding you suggests they might have had some control or influence over the interface you were seeing, or they used a very convincing fake. For future reference, never let anyone guide you through trades or transfers like that, especially not on platforms they introduced you to. Always double-check wallet addresses directly from your known sources, not from a chat.

Eva van Dijk · Utrecht, Netherlandsanswered 14d ago
3

This is heartbreaking. I've seen so many people fall for these exact same tactics. They create a fake dashboard that shows 'profits' to keep you hooked, and then when you try to cash out, poof! Gone. The BitForex customer service response is standard deflection. I doubt you'll get the funds back through them. Your best bet is official reporting channels, but even then, recovery is rare. Still, reporting helps authorities track these groups.

Grace Nguyen · Hobart, Australiaanswered 14d ago
3

Ah, the old 'exclusive high-yield product' trick. Seen it a million times. LinkedIn to Telegram is the classic route. They make it look so real, don't they? The fake profits are just screenshots from a database they control. Once you try to pull out any real money, they either lock the account or say it's under review. It's infuriating. The 'advisor' is probably some bot or someone in a call center halfway across the world. Reporting is your only option, but don't hold your breath.

Saoirse Byrne · Waterford, Irelandanswered 14d ago
6

I lost a similar amount to one of these crypto scams a couple of years ago. Went through Binance, then some dodgy platform they pushed. My heart did the exact same sinking feeling when I couldn't access my funds. I reported it to the FTC and my local police, but yeah, never saw a cent back. What I learned is that they are *so* good at faking everything. The fake dashboard showing profits is pure psychology. The only practical tip I can give is if you're ever even slightly unsure, just don't do it. Walk away. Better to lose a potential gain than your actual savings.

Daan Visser · Groningen, Netherlandsanswered 14d ago
4

This sounds suspiciously like the BitForex impersonators mentioned in some crypto forums. They set up fake interfaces that mimic real exchanges. The 'advisor' likely wasn't even *on* BitForex but was using a tool to make it *look* like you were trading there. I'd be very surprised if BitForex themselves were involved; it's more likely a phishing/scam operation using their name. Did you click any links they sent or download any software?

Charlie Hall · Nottingham, United Kingdomanswered 14d ago
5

I feel for you, mate. This is exactly what happened to my mate Dave last year. Met someone on Instagram, moved to WhatsApp, then they told him about this 'amazing DeFi opportunity' on a site that looked exactly like Uniswap but wasn't. He sent his SOL over. Saw the fake profits rack up for weeks. Then when he tried to pull out for his wife's birthday present, his account was empty. The scammer vanished. He reported it, but like Daan said, recovery is a long shot. The key takeaway for him was: never trust a 'DM-only' investment deal.

Isla Walker · Brisbane, Australiaanswered 14d ago
4

That 'customer service' response is designed purely to buy them time. They're hoping you'll give up or that the trail goes cold. The fact that the 'advisor' ghosted you is the biggest giveaway. If they were legitimate, they'd still be communicating, even if it was bad news. Reporting to the police is crucial, but also consider reporting the Telegram account and any associated social media profiles to the platforms themselves. Sometimes that can help shut down their operations, even if it doesn't get your money back.

Niklas Becker · Dusseldorf, Germanyanswered 14d ago
4

Ugh, another one. It's always the same story: LinkedIn/Insta/FB -> Telegram/WhatsApp -> Fake Investment Platform/Exchange -> Ghosted. They are so good at creating fake dashboards that look real. My cousin fell for something similar last year, lost about AUD 10k. She reported it to Scamwatch here in Australia, and they have a good database of these scams. It's worth checking if Singapore has a similar government agency that collates scam reports.

Saoirse Quinn · Dublin, Irelandanswered 14d ago
3

This sounds like a classic case of a romance scam mixed with an investment scam. They build trust over time, make you feel special, and then exploit that trust to steal your money. The fake profits are designed to keep you invested and hoping for more. Did you ever video call this person? Did they share any personal details that seemed genuine? Often, these scammers use stolen photos and fake personas. It's a horrible violation of trust.

Hannah Ndlovu · East London, South Africaanswered 14d ago
4

I'm so sorry this happened. The BitForex customer service is definitely stalling. They probably don't even know what happened to your funds, as the scammers likely manipulated the interface you saw. One thing to check: did you install any software or app at their recommendation? Or click on any unusual links that weren't directly on the official BitForex site? Scammers often use fake apps or phishing links to steal credentials or redirect funds. Be extremely cautious about any links or downloads from unknown sources in the future.

Liam Bakker · Nijmegen, Netherlandsanswered 14d ago
4

This is deeply frustrating. It sounds like you were interacting with a BitForex impersonator, not the actual exchange. Scammers create fake versions of popular platforms or use specific fake wallet addresses to trick people. The fake profit dashboard is a huge psychological trick to keep you invested. While recovering funds is incredibly difficult, reporting to the Singapore Police Force's Commercial Affairs Department is the right move. Also, consider reporting the Telegram contact to Telegram itself for scamming activity.

Steven Young · Miami, USAanswered 14d ago
4

Reading this makes my blood boil. It's absolutely criminal how these people operate, and how convincing they can be. The LinkedIn to Telegram pipeline is a massive red flag that people often miss because they've already established a rapport. That 'account under review' nonsense is just them buying time. Please, please report this to the authorities. Your experience, shared with ChainAbuse and the Singapore Police, could help prevent someone else from going through this hell.

Emma de Vries · Breda, Netherlandsanswered 14d ago
3

I'm so sorry this happened to you. It's a horrible feeling to realize you've been scammed. These 'advisors' are very skilled at building trust and making things seem legitimate. The fake profits are a classic tactic to keep you invested. Unfortunately, once the money is moved by the scammers, recovery is extremely difficult. Your best course of action is to report it to the authorities, as others have said. And please, be very careful with unsolicited investment advice, especially from social media platforms.

Sarah Johnson · Phoenix, USAanswered 14d ago
5

Ngl, this sounds like a classic BitForex impersonator scam. They prey on people who already have accounts on legitimate exchanges like BitForex, making it seem less risky. The whole "exclusive product" and "high-yield" thing is a massive red flag. They control both ends – your MetaMask sending to their fake BitForex deposit address, and then the "account under review" is just them stalling while they move your stolen crypto.

Seriously, if you can, report this to the Monetary Authority of Singapore (MAS). They might not recover your funds directly, but reporting helps them track these scams. Also, check out ChainAbuse. They track scam addresses and might have info on the wallet you sent to.

Conor Sullivan · Limerick, Irelandanswered 14d ago
3

Oh wow, I'm so sorry you're going through this. That must be absolutely terrifying. It's completely understandable that you're upset and angry, but please don't blame yourself. These scammers are incredibly skilled at manipulation. They make it look so convincing, and that initial "simulated profit" is just to hook you deeper.

When I lost money to a phishing scam last year (not crypto, thankfully), the support groups here really helped me feel less alone. Maybe look for some online forums or groups for crypto scam victims? Just talking to others who get it can make a difference. Hang in there.

Olivia Martin · Perth, Australiaanswered 14d ago
2

BitForex customer service? LOL. That's probably just a bot. And "account under review"? That's code for "we've got your money and aren't giving it back." I've seen this play out a million times. They probably convinced you to send crypto to a wallet address *they* controlled, which they then sent to your *actual* BitForex account and then immediately withdrew. Or maybe the BitForex account itself was a fake one they set up for you. Either way, your crypto is gone. The only thing you can do is report it, but don't hold your breath for recovery.

Charlotte Wright · Liverpool, United Kingdomanswered 14d ago
4

Attendez — you sent crypto from your MetaMask *to* BitForex, and then the "advisor" told you to trade it on BitForex? That doesn't quite add up if BitForex is a legitimate exchange. Usually, you deposit to an exchange, and then you trade *within* the exchange using the funds already there.

Are you absolutely sure the BitForex account you used was the real one? Scammers create fake trading platforms that look identical to real ones. They can even spoof email addresses and websites. It's possible you never even deposited to BitForex, but rather to a fake site that *looked* like BitForex. I'd double-check the URL of the BitForex site you used and see if it matches the official one precisely. Even a small difference in the URL can mean it's a fake.

Alice Petit · Lille, Franceanswered 14d ago
6

This is exactly what happened to me last fall. LinkedIn connection, moved to Telegram, "exclusive opportunity" on an exchange I already used. They even sent me screenshots of my supposed profits. I felt so stupid when I realized it was all fake. I reported it to the FTC, but honestly, it felt like shouting into the void. They said it could take months or years to even get a response, and the chances of seeing my money again are slim to none. My wife is still mad at me for not being more careful. This "advisor" just vanished, and my MetaMask was empty. I swear, these people are scum. I wish there was a better way to warn others before they fall for it.

Ashley Williams · Phoenix, USAanswered 14d ago

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