Is 'Refund Police' legit? They say they can recover my crypto with an 'insurance fee'!

asked 22d ago13 views30 answers
0

Look, i'm just so tired. A few months back, i got completely burned by an investment platform that turned out to be a total scam. Lost pretty much all my savings, a decent chunk of crypto. It was devastating, my family was so upset. I didn't even tell my wife the full amount, honestly. I reported it to the local police here in Port Elizabeth, but they just said these things are hard to trace.

Then out of nowhere, i got an email from 'Refund Police'. They mentioned my specific case, like they knew details, which kinda freaked me out but also gave me a tiny bit of hope. They said they've tracked my funds to some offshore exchange and can get them back, but first i need to pay an "insurance fee" to cover the transfer costs, like it's a guarantee. It's not a small amount either, low five figures USD equivalent. After everything, i'm so wary, but also, what if it's real? I don't want to miss a chance but i absolutely cannot lose more money. Has anyone dealt with these guys? Is this just another scam preying on desperate people?

Mentioned in this discussion
Refund Police· scam
#recovery-scam#crypto-scam#upfront-fee#refund-police#south-africaasked by Daniel Pillay · Port Elizabeth, South Africa

30 Answers

47

Daniel, listen very carefully. Anyone – and i mean *anyone* – who contacts you unsolicited, claiming to have found your funds and just needs an upfront fee (be it 'insurance', 'tax', 'legal', 'clearance', or whatever new jargon they invent) is a scammer. Full stop. This is a classic recovery scam, preying on people who've already been victimized. They often get your details from the initial scammers who might sell your information as a 'sucker list'.

No legitimate agency, police, or cyber forensics firm will ask for money upfront to *recover* your funds. Their payment structure is usually success-based, or they work on retainers once a formal legal process is initiated, but never for an 'insurance fee' to get *your own money* back. Trust me, i've seen countless cases like this here in Johannesburg and across S.A. Do not engage further, do not pay them a single cent. You will lose that money too. Report them to your local police for attempted fraud, and perhaps also to Action Fraud globally if you can, just to add to the database.

Sipho Pretorius · Johannesburg, South Africaanswered 22d ago
31

Oh god, Daniel, this sounds *exactly* like what happened to me after I lost a fair bit in a crypto 'mining' scam last year. I was so embarrassed and desperate. 'Wealth Recovery International' called me, knew my name, some details about the scam. They wanted like a 'due diligence fee' for their 'analysts'. My partner, bless her, looked them up and immediately flagged them as a scam. It was just another attempt to kick me while I was down. Please, don't fall for it. It's so emotionally manipulative when they know your story.

Sophie Martin · Hobart, Australiaanswered 22d ago
22

Sorry to hear you're going through this, it absolutely sucks. But the "insurance fee" bit? Total red flag. Like, big, waving, flashing red. Who needs insurance to get their *own* money back? No one, that's who. They're just trying to come up with plausible-sounding excuses to extract more money from you. These 'recovery firms' are almost always connected to the original scammers, or they bought lists from them. Don't engage, block them.

Isla Wood · Brighton, United Kingdomanswered 22d ago
38

Daniel, please stop communicating with "Refund Police" immediately. This is a classic secondary scam, sometimes called a 'recovery scam' or 're-scam'. They target people who have already been victims because they know you're distressed and hoping for a miracle. The 'insurance fee' is just a made-up charge to get more money out of you. Once you pay it, there'll be another 'tax fee', then a 'transfer fee', then a 'government regulatory fee'... it never ends, and you will never see your money or the 'recovered' funds. Block their emails, block their numbers. It's the only safe thing to do.

Cian O'Connor · Galway, Irelandanswered 22d ago
29

Ugh, this makes my blood boil. It's absolutely a scam, Daniel. They pick on people who are vulnerable because they've already suffered a financial loss. The fact they know details of your case is creepy, but it just means your info got sold around. No legitimate recovery service, especially not a police *force*, would ever ask for an upfront 'insurance fee' like that. Stay away, far far away. Your local police will never ask for money to recover stolen funds. This Refund Police outfit is bogus.

Olivia Ouellet · Winnipeg, Canadaanswered 22d ago
18

Oh Daniel, my heart goes out to you, my brother. Being scammed like that, and then having these cold people try to scam you *again*... it's just cruel. You're right to be wary. I've heard too many stories here in PE about these 'recovery firms'. That "insurance fee" is a setup. Please don't let them take another cent from your family. It's devastating what these criminals do. Take a deep breath, and trust your gut feeling that something isn't right. It's not right. Don't reply to them. Maybe find some local support groups? Talking about it really helps to heal, even if the money is gone. Stay strong.

Grace Khumalo · Port Elizabeth, South Africaanswered 22d ago
12

From what I've seen over here in Dubai, these 'recovery' outfits are a global problem. They often operate from places where tracing them is difficult, promising the moon but only delivering more heartache and financial loss. The moment they ask for an upfront payment – especially for something vague like an 'insurance fee' – it's a massive red flag. Legitimate law enforcement or cyber security firms that assist with recovery, if at all, would operate on a clear, documented legal framework, not some dodgy 'fee' for an 'insurance' that doesn't exist. Your info was likely sold on a 'sucker list'. Ignore them.

Faisal Sheikh · Dubai, UAEanswered 22d ago
25

Yeah, been there, done that, lost the t-shirt and the trousers too, sadly. After a nasty forex scam a few years back, I got bombarded by these 'recovery' firms. One even had 'Justice' in its name, trying to act legit. They wanted a 'non-refundable analysis fee' to 'commence investigations'. I almost paid, was so desperate. Luckily my friend convinced me it was BS. Never, ever pay an upfront fee to get your own money back. It's always, always a scam. I ended up getting some excellent advice from Nethertrace – they explained how these things work and what little could be done, without asking for a dime upfront. Totally different vibe.

Jonathan Lee · Singapore, Singaporeanswered 22d ago
15

Mate, don't fall for it. It's a classic trick that feeds on your desperation. The 'insurance fee' is 100% just another way to get money out of you. They'll take that 'fee', then they'll come up with another reason you need to pay, and another, until you're completely drained. These are scum. They've probably bought your details from the original scammers, or they're even part of the same gang. Don't give them an inch. Break all contact. Seriously, it's not going to get your money back, it'll just cost you more.

Thomas Wood · Nottingham, United Kingdomanswered 22d ago
7

Mhm, sounds like a textbook advance fee scam, but with a recovery twist. The "insurance fee" is just made up. If they need to pay insurance to get *your* money, then something is seriously, fundamentally wrong with that picture. Reputable recovery services, if they even exist for this kind of crypto loss without police intervention, generally work on a commission *after* successful retrieval, or they're lawyers who charge a legitimate retainer for services rendered, not a weird 'insurance' payout. These guys are just taking advantage of your previous loss. Move on and block them.

Stefan Meyer · Hannover, Germanyanswered 22d ago
3

Oh man, this sounds like a classic recovery scam. I've seen so many variations of this message. If you lost crypto to a scam, the chances of getting it back are incredibly slim. They *always* ask for an upfront fee. Always. That's the biggest red flag. For anyone reading this, if someone claims they can recover your lost funds for a fee, it's almost certainly another scam. The real deal isn't out there asking for money like that.

Hui Chan · Singapore, Singaporeanswered 22d ago
4

Je suis désolé à ce que tu es en train de vivre. losing savings like that is so hard. You're right to be wary. These 'recovery services,' especially ones that contact you out of the blue knowing specifics, are usually predators. They prey on people when they're most vulnerable. Don't send them another cent, okay? It's heartbreaking, but losing more money will only make it worse.

Lucas Durand · Nice, Franceanswered 22d ago
3

This 'Refund Police' sounds mighty suspicious. How did they know details about your specific crypto loss if they are legit? Usually this means they got your info from the original scam, or they are connected. The "insurance fee" is the classic bait. They want another payment before you realise it's gone for good. I'd be very, very careful. My rule of thumb: if it sounds too good to be true, it probably is.

Felix Hoffmann · Berlin, Germanyanswered 21d ago
5

This is a textbook 'advance fee fraud' scenario. Unfortunately, the crypto space is rife with these recovery scams. They exploit the desperation of victims. 'Refund Police' and similar entities like 'Wealth Recovery International' or 'Claims Justice' are known phishing operations. They target those who have already fallen victim. Report them to the FBI IC3 (ic3.gov). They won't recover your funds, but reporting helps them track these groups.

Charlie Clark · London, United Kingdomanswered 21d ago
4

Same boat here, buddy. Lost a good chunk to a fake forex platform. Got emails from these 'recovery' agencies, all asking for upfront fees. They even had my name right! So creepy. My advice? Block them. Don't reply. Don't engage. If you want to report them, Action Fraud in the UK is a good starting point, or the BBB if they have a US presence. They just want more money. It's a second scam.

Tess Jansen · Tilburg, Netherlandsanswered 21d ago
3

I got contacted by someone who said they could retrieve my lost btc. They knew about the exchange I used! I sent them a small amount, thinking it was a test. Never heard back. Then they asked for more, calling it a 'processing fee.' I was so stupid. Please, for your own sake, don't pay them. They are scammers. I reported them to the FTC, but i don't think it will help much.

Noor Iqbal · Al Ain, UAEanswered 21d ago
4

This is a common scam called a 'recovery scam.' The initial scammer often sells your contact info to other scammers, or these 'recovery' guys are simply the same people. They know details because they scammed you in the first place! Never pay an upfront fee to get your money back. If they're asking for an 'insurance fee' for crypto recovery, that's a huge red flag.

Tyler Anderson · Philadelphia, USAanswered 21d ago
3

This smells like fish, and not the good kind. The fact they mentioned your *specific* case details is concerning. Scammers often use information gleaned from the initial fraud to build trust. The 'insurance fee' is a classic bait-and-switch. Unfortunately, once crypto is gone, it's almost always gone. Reporting to the FBI IC3 is a good step, even if it feels futile. Documentation is key.

Emma Bouchard · Ottawa, Canadaanswered 21d ago
4

Oh no, I am so sorry this happened to you. It's agonizing to lose money like that, and even harder to be targeted again by scammers. Please be careful. That 'insurance fee' sounds like a major red flag. I wish someone could help recover your funds, but these recovery outfits are almost always fake. You're not alone in this, many people have been through similar things.

Sarah Moore · Chicago, USAanswered 21d ago
5

I fell for this kind of thing last year. Lost my savings in a phishing scam and then got an email about 'Global Recovery Services' saying they could get a percentage back. They asked for a 'legal processing fee.' I paid it. My bank, Chase, blocked the transfer to them, thankfully, so I only lost that fee, not the 'recovery' amount. But still, I learned my lesson. These 'recovery' people are vultures.

Ryan Walker · Boston, USAanswered 21d ago
4

Awful situation to be in. I was contacted by a similar group after my bitcoin got nicked. They had personal details, very creepy. They wanted an 'admin charge' upfront. I told them to shove it. Later I saw warnings about them online. They *never* send you the money. They just collect your fees. You're better off just blocking them and trying to put it behind you. Reporting to Action Fraud saved me from sending them more cash.

Sean Ryan · Galway, Irelandanswered 21d ago
3

Man, that sucks. Getting scammed is bad enough, but then having these guys pop up? That's brutal. The 'insurance fee' is total BS, mate. They just want another payday. I've heard stories about these recovery scams, they're rampant. What you should do, if you haven't already, is report this 'Refund Police' to the Canadian Anti-Fraud Centre. Maybe they can track these clowns.

Logan Anderson · Victoria, Canadaanswered 21d ago
5

I survived a big scam a few years back – a Ponzi scheme that promised the moon. Lost a lot. The *worst* part was the follow-up scams. People claiming they could get my money back, but they wanted wire transfers first. Total scam. The key is understanding that once crypto is gone, it's likely scrubbed clean. Don't pay. Report it to the FTC. Nethertrace.co is a private investigator service that *can* sometimes help, but they aren't cheap and don't guarantee anything. They aren't a recovery scam though.

Charlotte Gauthier · Toronto, Canadaanswered 21d ago
4

This sounds exactly like what happened to my neighbour. He lost his retirement savings and then these people, i forget the name but it was similar, 'Crypto Recovery Specialists' or something, contacted him. They knew his name and the amount he lost. He paid them a fee. Guess what? The money never came. He lost the fee too. It's a second wave of theft. Please don't do it.

Hannah Pretorius · Johannesburg, South Africaanswered 21d ago
3

I’m so sorry about your savings. That is truly awful. They knew details because the original scammers likely sold your info. Or worse, it's the same group. The 'insurance fee' is the hook. I got an email like this after my identity was stolen. I ignored it. You should too. Block their email and don't look back. Maybe check with the BBB.org to see if they have a record.

Charlotte Roy · Halifax, Canadaanswered 21d ago
4

This is unbelievably common. It's called a 'pig butchering' scam followed by a 'recovery scam'. The first scammer bleeds you dry, then sells your info to recovery scammers. Don't fall for it. Never pay an upfront fee for recovery. Focus on reporting. Try to report 'Refund Police' to the CFTC (Commodity Futures Trading Commission) if they operated in a way that sounds like a commodity scam.

Thomas Wolf · Munich, Germanyanswered 21d ago
4

Hey man, I feel for you. It's a horrible situation. My own cousin fell for a similar scam promising to recover lost NFTs. They asked for a hefty 'gas fee' to transfer. He paid it. Poof. Gone. The best thing you can do, besides not paying, is to try and gather all the communication you have with these people. It might help the authorities eventually.

Ibrahim Khan · Sharjah, UAEanswered 21d ago
5

I'm also in Port Elizabeth. I know exactly where you're coming from. When the police couldn't help, I felt helpless. Then I got a call about recovering my investment. They sounded so professional. Wanted an 'escrow fee' first. Luckily my brother-in-law, who works in IT security, told me it was a scam. He said to report it to FBI IC3. So please, please don't send them any money.

Thabo Smit · Port Elizabeth, South Africaanswered 21d ago
5

DO NOT PAY. Seriously. This is a well-known scam model. They pose as recovery agents. They will ask for increasingly larger fees. Report them. You can report them to Action Fraud in the UK, or if you're in the US, file a complaint with the FTC. They know details about you because the original scammer is likely selling your data. It's a double scam.

Jacob MacDonald · Ottawa, Canadaanswered 21d ago
4

This is it. The double-tap. You get scammed, and then the scammers who *prey* on scam victims find you. 'Refund Police' sounds like a joke name for a scam, honestly. If they're asking for an 'insurance fee,' that's your cue to run. No legit agency will ever ask for payment upfront like that to *recover* funds. It's always a scam.

Chloe Richard · Lille, Franceanswered 21d ago

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