My KYC keeps getting rejected and I can't withdraw — what's wrong?

asked 8d ago3,693 views1 answers
0

I've submitted documents 4 times and the exchange keeps rejecting them. Funds are stuck.

#kyc#verification#withdrawalasked by Helga

1 Answer

0
Verified expert answer

Common rejection reasons exchanges don't always tell you:

  • Glare or shadow on the ID document.
  • Document not held in hand for the selfie.
  • Address proof more than 90 days old.
  • IP geolocation mismatch with claimed country.
  • Name mismatch between bank account and KYC (even small differences like a middle initial).

Use high-resolution photos in good light, hold the document flat, and submit a fresh utility bill or bank statement under 30 days old. If the platform keeps rejecting valid documents and is small/unknown, that's a sign the platform itself may be fraudulent — they harvest KYC documents from victims without ever intending to release funds.

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