Is a 'litigation hold' fee from 'Action Refund' legit or just another scam to get more money?

asked 32d ago11 views45 answers
0

Hey everyone, I'm feeling really stupid right now. Back in December, I lost about $7,000 to a crypto investment scam. I was devastated, obviously. A few weeks ago, 'Action Refund' contacted me, saying they could help. They sounded really professional, had a decent website, and honestly, I was desperate. I paid them a 'retainer' fee, about $1,500, to start the process. They've been sending me updates, saying they've identified the scammers' wallets and everything. But now, they're asking for another $2,500 for something they call a 'litigation hold' fee, saying it's crucial to freeze the scammers' assets before they can move the funds. My gut is screaming scam again, but I really want to believe them. Has anyone heard of this 'litigation hold' fee? Is this a standard thing for fund recovery, or am I being played for a fool twice?

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Action Refund· scam

45 Answers

42

Steven, your gut feeling is absolutely correct – this is a recovery scam, plain and simple. 'Action Refund' is known for these tactics. Legitimate financial recovery typically involves reporting to regulatory bodies (like the FBI IC3 in the US, or the local police and financial authorities in your country), and sometimes engaging with accredited, regulated legal professionals. These professionals work on clear fee structures, often hourly or contingency-based, and critically, *they do not demand successive, arbitrary 'fees' to move forward*. The concept of a 'litigation hold' fee as described by them is a complete fabrication designed to exploit your hope. A true litigation hold is an internal corporate directive to preserve evidence, or an order issued by a court, not something you pay a fee for to a recovery agency. Any firm asking for repeated advance fees is running a scam. Your initial loss was unfortunate, but do not compound it by paying them more. Document everything, block their communications, and report them to relevant authorities.

Grace Tan · Singapore, Singaporeanswered 32d ago
45

Steven, I'm so sorry you're going through this. It's a classic pattern for recovery scams. There is no legitimate 'litigation hold' fee that you would pay directly to a recovery firm. A 'litigation hold' is an internal process for organizations to preserve documents and electronically stored information when litigation is anticipated, or it's a legal order from a court. It doesn't involve *you* paying a fee to a third-party 'recovery company' to 'freeze assets.' Legitimate legal processes for asset freezing or injunctions involve courts, and any associated costs would be billed by a reputable law firm, typically after a formal engagement and transparent fee structure, not as a sudden, additional 'hold' fee demanded via email.

These scammers prey on your desperation. They hook you with initial promises and an upfront fee, then invent new 'fees' – often with official-sounding names – to extract more money. They'll keep coming up with new reasons: 'tax clearance,' 'AML compliance,' 'insurance,' 'transfer fees,' and now this 'litigation hold.' Each time, they create a sense of urgency and necessity. The real red flag here is the demand for *any* additional payment beyond the initial, already dubious, retainer. Once you pay this, they'll just invent another one. Stop communicating with them immediately. Report them to your local fraud authorities, and if you're in the US, definitely file a report with the FBI IC3. They won't recover your money, but they might help others avoid this trap.

Sophie Muller · Cologne, Germanyanswered 32d ago
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Ugh, this sucks, man. I fell for something similar after I lost a chunk to a fake forex broker. A 'recovery expert' contacted me, said all the right things, and I paid them about CAD$1,000 as a 'discovery fee.' Then they came back with a 'legal representation' fee of like $3,000. It was the same playbook. My wife actually stopped me from paying that second one. She said if they were so sure, they should work on commission. When I pushed back, they ghosted me. It's totally a scam, Steven. They just keep milking you.

Jacob Gagnon · Edmonton, Canadaanswered 32d ago
35

I see this too often here in Singapore. The first scam makes you vulnerable, and then the recovery scam hits you when you're down. No legitimate recovery firm asks for multiple upfront fees like this. If they could truly freeze assets, they would be working with actual legal channels, and *they* would bear those costs or outline them clearly in a comprehensive legal agreement, not nickel and dime you. 'Action Refund' is a known name in the recovery scam circuit. Do not pay them another cent. Block them. It's painful, but every dollar you give them is another dollar lost.

Xin Ng · Singapore, Singaporeanswered 32d ago
19

Crikey, Steven, sorry to hear this. 'Litigation hold' fee? That's a new one on me but the smell is identical to all the other made-up fees these parasites come up with. In Ireland, if a solicitor (lawyer) needed to do something like freeze assets, they'd handle it through the courts and the fees would be transparent, agreed upfront, and usually billed based on work done, not some random 'hold' fee. If they're asking for more money after the initial payment, it's a massive red flag. You're definitely being played. Cut them off, man.

James Quinn · Dublin, Irelandanswered 32d ago
22

Oh man, that's rough. I got caught in a similar trap after losing money to a fake investment platform. A company called 'Wealth Recovery International' promised to get my funds back. Paid them a 'consultation' fee, then they wanted a 'transfer tax' fee. Total rubbish. I googled and found out they were infamous for being a recovery scam. So yeah, this 'litigation hold' thing sounds like more of the same. Please don't pay it. It just makes things worse. You're not stupid, Steven, you're a victim of really cunning criminals.

Anna Weber · Berlin, Germanyanswered 32d ago
15

Honnêtement, Steven, it sounds like déjà vu. The first scam softens you up, the second one tries to clean you out completely. 'Litigation hold' is a legal term, oui, but it's not something you pay a company like 'Action Refund' for directly, especially not as another fee. If there was genuine legal action, you'd be dealing with actual lawyers, in a court, not some 'recovery' outfit asking for money via email. This is how they operate – small fee, then bigger fee, then another. They count on your desperation. I'd be very, very careful. Probably best to just cut your losses with them.

Raphael Laurent · Nice, Franceanswered 32d ago
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Steven, I am so sorry this is happening to you. It's incredibly distressing to be scammed once, let alone to have these vultures try to do it again. Please, please do not pay them another cent. This 'litigation hold' fee is 100% a scam. They are just inventing new reasons to extract money from you. The best thing you can do now is to stop all communication with them, report them to the authorities (like the BBB and IC3 in your area), and focus on your emotional recovery. There are resources out there to help you process this, even if the financial recovery isn't likely. You deserve support, not more exploitation.

Grace Smith · Sydney, Australiaanswered 32d ago
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This whole thing is a classic 'recovery room' scam, mate. First they get your money, then they put your name on a list of 'easy targets' for other scammers. 'Action Refund' is probably one of those. I lost a bit myself a few years back, crypto too. Then a company called 'Refund Police' came sniffing around, asking for 'processing fees.' I almost fell for it. My advice? Don't send them another euro. The 'litigation hold' is just made up. They want to see how far you'll go. Just cut ties, block them. It sucks, I know, but it's better than losing more.

Noah Bos · Tilburg, Netherlandsanswered 32d ago
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Steven, I know exactly how you feel. I got hit by a trading platform scam a while back for about $10k. Then, guess what? 'Claims Justice' contacted me, same story. They had 'identified the culprits,' 'frozen assets,' blah blah. First, a 'case activation fee' of like $800. Then, a 'regulatory compliance fee' of $2000. I paid it, because like you, I was desperate. They sent me fake documents, even a mock-up bank transfer screenshot. Then they asked for a 'tax clearance fee' of $3500. That's when I finally woke up. It's a never-ending cycle of fees. 'Litigation hold' is just another one they made up. Don't fall for it, please. You're just throwing good money after bad. Your initial loss was a scam, and this 'recovery' company is too.

Joshua Wilson · San Antonio, USAanswered 32d ago
2

Ah, yes, Action Refund. I've seen them pop up on forums before. Nasty business. That 'litigation hold' fee is a classic red flag. Real recovery firms don't typically charge upfront fees for something like that. They might take a percentage of what they recover, sure, but asking for more cash before they've even done anything concrete? Smells fishy, tbh.

Look, I work in finance, and the legal processes for freezing assets are complex and usually initiated by a court order or a law enforcement agency. A private company demanding a 'litigation hold' fee from a victim is highly suspect. They are likely just lining their pockets before disappearing. Always check the BBB and FBI IC3 for any complaints against these 'recovery' outfits before sending them a single cent more.

Samuel Goh · Singapore, Singaporeanswered 32d ago
3

Oh man, I know that feeling. That sinking feeling in your stomach. I fell for something similar a few years back, lost about $5k to a fake trading platform. Then these 'recovery specialists' contacted me. They said they could get my money back, but I needed to pay them a 'processing fee' first. It was only like $500, but after losing $5k, that $500 felt huge. Guess what? They vanished. Radio silence. That $500 was gone, and my original $5k was still gone. I'm so sorry you're going through this. Don't send them another dollar. It sounds like a double scam.

Matthew Hall · Philadelphia, USAanswered 32d ago
1

Stop sending money! Seriously. This is textbook scam behaviour. 'Action Refund' is likely just another shell company preying on vulnerable people who have already lost money. They create a sense of urgency and legitimacy with jargon like 'litigation hold fee,' which sounds official but means nothing in this context. Freezing assets requires legal action, not just a fee paid to a private company. If you've paid them already, chalk it up to experience and report them. Go to the FBI IC3 website and file a complaint. It's free and it's the right place for this.

Hannah Hall · Brighton, United Kingdomanswered 32d ago
2

I wish I could say I was surprised, but I'm not. I lost a similar amount last year to a fake forex broker. These 'recovery' companies are vultures. They contacted me too, even had the same line about needing upfront fees for 'legal action.' I almost paid it, but my sister talked me out of it. She told me to look them up online. Action Refund has a terrible reputation. That 'litigation hold' fee is just them trying to milk you for more cash. Don't fall for it again.

Mia Weber · Hamburg, Germanyanswered 32d ago
2

This 'litigation hold' fee is a well-known tactic. It's not a legitimate cost associated with fund recovery. Recovery firms that are legitimate typically operate on a contingency basis – they take a percentage of the recovered funds, and only *after* they've successfully recovered them. They don't ask for upfront payments for speculative legal actions. The fact that Action Refund is asking for this suggests they are not a genuine recovery service. I'd be very wary. You should check if they are registered with any financial regulatory bodies in your jurisdiction, though honestly, these scam operations often fly under the radar.

Lina Schulz · Hamburg, Germanyanswered 32d ago
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I concur with the others. The term 'litigation hold' is real in legal contexts, but it pertains to preserving evidence, not freezing assets for recovery by a third party like this. A company like Action Refund using this terminology to extract more money is a definite sign of a scam. True fund recovery specialists, if they even exist in a reliable form, generally work on a success fee. Reporting them is your best bet. I'd file a report with the FBI IC3, even if you're outside the US, as they cooperate internationally.

Khalid Ahmed · Ajman, UAEanswered 32d ago
2

Gosh, I feel for you. I was scammed out of £3k on a fake holiday booking site last summer. Thankfully, my bank managed to reverse the charge, but it took weeks of arguing. After that, I got an email from someone claiming they could get my money back from other scams I'd fallen for. They mentioned needing an 'administrative fee' first. Sounded a bit dodgy, so I asked them for their credentials, like their company registration number and insurance details. They got really cagey and then stopped replying. So, yeah, 'litigation hold fee'? Big red flag. Don't pay.

Rachel Williams · Liverpool, United Kingdomanswered 32d ago
1

Hmm, 'Action Refund' and a 'litigation hold' fee? Sounds like they're trying to scare you into paying more money. Why would they need *your* money to freeze *their* wallets? That doesn't make sense. If they've identified the scammers' wallets, surely they can just, you know, report it to the authorities? Or get a court order? Asking for an extra $2,500 for a 'litigation hold' sounds like a made-up charge to me. I'd be asking them for proof of *actual* legal proceedings before even considering it.

Jonas Schulz · Dresden, Germanyanswered 32d ago
3

I've been through this. Lost $10k to a phishing scam years ago. These 'recovery' outfits contacted me, promising the moon. One asked for an upfront fee for 'legal services' to freeze the accounts. I was so desperate, I almost did it. My wife thankfully talked me down. She said, 'If they could recover money, they wouldn't need to ask us for money first.' She was right. Action Refund is a known scam. They got me for $200 initially with a fake 'verification fee' before I wised up. Don't give them more cash. Report them to the FBI IC3.

Ahmed Ahmed · Abu Dhabi, UAEanswered 32d ago
2

No, no, no. This is exactly how they operate. They reel you in with a sob story, get you to pay an initial fee, and then invent more costs. The 'litigation hold' fee is pure fabrication designed to sound official. They want to see if you're gullible enough to pay again. If you pay this $2,500, they'll likely come back with another fee – maybe for 'international transfer costs' or 'court filing fees.' Just cut your losses now and do not send them any more money. Block them and report them everywhere you can.

Hugo Simon · Nantes, Franceanswered 32d ago
2

I’m so sorry this is happening to you. It’s awful to lose money, and even worse to be targeted again. I was scammed about 18 months ago – lost a chunk of my savings. A company called 'Claims Justice' contacted me, saying they could help recover funds. They asked for an upfront 'processing fee.' Thankfully, I did some digging and saw tons of warnings about them online. They are scammers. It sounds like 'Action Refund' is playing the same game. That 'litigation hold' fee is nonsense. Please don't pay it. Report them to the Better Business Bureau (BBB) in the US; they might have a listing there even if you're elsewhere.

Mia Lavoie · Victoria, Canadaanswered 32d ago
1

Oh dear, that sounds incredibly stressful. I haven't dealt with Action Refund specifically, but I know how tempting it is to trust someone who promises to get your money back when you're feeling desperate. That 'litigation hold fee' does sound strange. Usually, any funds needed for legal processes would be part of the agreed-upon contingency fee structure, paid *after* recovery, or covered by the recovery company itself if they're legitimate. It's good you're questioning it. Trust that gut feeling!

Hui Lee · Singapore, Singaporeanswered 32d ago
2

You're not stupid at all! Scammers are professionals at manipulating people, especially when we're already hurting from a previous loss. That $1,500 retainer was likely pure profit for them. This new 'litigation hold fee' is almost certainly a fabrication. Real legal action to freeze assets involves courts and law enforcement, not just sending a fee to a private company. If they've truly identified scammer wallets, they should be reporting it to authorities like the FBI IC3, not asking you for more money. Don't send it.

Lily Pillay · Pretoria, South Africaanswered 32d ago
1

Right there with you. Lost about $8k in what I thought was a stock tip last year. Then these guys contacted me. Said they were 'financial recovery experts.' Asked for a $1,000 'administrative fee' upfront to 'initiate the process.' I paid it. Then they wanted another $2,000 for 'legal groundwork.' That's when I realised. Total scam. They took my $1,000 and disappeared. So that 'litigation hold' fee? It's bull. They're just bleeding you dry. Block them.

Andreas Wagner · Munich, Germanyanswered 32d ago
2

I had a similar experience. Lost money to a fake crypto exchange. These recovery companies are a plague. They contacted me, offered 'help,' and asked for an upfront fee for 'legal costs.' The terminology changes – sometimes it's 'retainer,' sometimes 'processing fee,' and now 'litigation hold fee.' It's all a scam. They prey on your hope. If they were legitimate, they would be regulated and have transparent fee structures, usually a percentage of successful recovery. Check their registration status with your country's financial regulator. It's a good first step.

Lea Klein · Munich, Germanyanswered 32d ago
1

Urgh, this is the worst. You trusted them, and now they're asking for more. That 'litigation hold' fee is definitely a scam. It's not a real thing in the context of fund recovery from scammers. They're just inventing fees to get more money from you. I lost about CAD$4,000 to an online shopping scam, and then got approached by a similar company. They wanted an 'investigation fee.' I asked them for proof of their credentials and legal standing. They sent me a generic PDF that looked like it was made in Microsoft Word 98. I didn't pay.

Mia Meyer · Hannover, Germanyanswered 32d ago
2

This 'Action Refund' sounds very much like 'Wealth Recovery International' or 'Funds Recovery Group' – all scams. They use the same playbook. They'll promise the world, get an initial payment, then invent new fees like this 'litigation hold' to extract more. Real legal processes for asset seizure aren't initiated by victims paying fees to a private company. They are complex, require court orders, and are typically handled by law enforcement or specialised legal teams working *for* law enforcement. Reporting them to the FBI IC3 is the correct course of action.

Sophie Taylor · Newcastle, Australiaanswered 32d ago
2

Mate, you're not stupid. You're just trying to get your money back, and these sharks know it. That 'litigation hold fee' is a total fabrication. They've probably already pocketed your $1,500. If they truly identified scammer wallets, they'd report it to Interpol or the FBI IC3. They wouldn't ask *you* for more money to 'freeze' them. That's not how it works. They are scamming you again. My advice? Stop all communication, block their numbers and emails, and file a report with the FBI IC3. That's the only thing you can do now.

Ling Koh · Singapore, Singaporeanswered 32d ago
2

I've heard of this exact scenario. Action Refund is known for this. They pose as recovery specialists but are actually just another scam operation. The 'litigation hold' fee is a fabricated charge. In legitimate fund recovery (which is rare and difficult), fees are usually contingent on success and are a percentage of the recovered amount, taken *after* the money is back in your account. They don't ask for upfront fees for nebulous legal steps. The best thing you can do is report them to the FBI IC3. They collect this information and sometimes can act on it.

Omar Ahmed · Abu Dhabi, UAEanswered 32d ago
7

Oh no, this sounds incredibly familiar. 'Action Refund' is on the radar as a recovery scam. The 'litigation hold' fee is a classic escalation tactic they use. They prey on the desperation of victims like yourself. It's a fabricated charge to get more money out of you after the initial retainer. Legitimate recovery services, if they even operate this way (many don't charge upfront fees for recovery), wouldn't use such vague, escalating charges. Report them to the FBI's IC3. Don't send them another cent.

Grace Martin · Hobart, Australiaanswered 32d ago
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Mate, I'm so sorry you're going through this. It's completely understandable why you'd want to believe them after losing that much money. That initial retainer paid to 'Action Refund' is likely gone, and this new fee sounds like a huge red flag. They're probably just stringing you along. Don't pay it. Focus on reporting what happened to the authorities instead. Hang in there.

Henry Thompson · Glasgow, United Kingdomanswered 32d ago
4

Hmm, a 'litigation hold' fee? That doesn't ring any bells for actual fund recovery. Usually, if there's a legal process, it's handled by the recovery firm out of their recovery percentage, not an upfront 'hold' fee. Companies that solicit you after a scam, especially with these kinds of extra fees, are often just scamming again. I'd be very, very cautious. Check their credentials with the BBB, but honestly, my gut says this is another layer of deception.

Aaron Lim · Singapore, Singaporeanswered 32d ago
9

STOP. Do not pay another dollar to 'Action Refund'. They are absolutely a scam operation. The 'litigation hold' fee is a fabrication designed to extract more money from victims who are already distraught. They operate by appearing legitimate and then bleeding you dry with endless fees. They promise things they cannot deliver. You've been targeted again. File a complaint with the CFTC; they handle many of these types of investment scams.

Daniel Walker · Philadelphia, USAanswered 32d ago
8

This is textbook. 'Action Refund' is infamous in these circles for doing exactly this. That $2,500 'litigation hold' fee is pure theater. They invent problems and then charge you to 'solve' them. They're not freezing any assets; they're just taking your money. I've seen too many people fall for this after losing big on crypto. Please, for your own sake, cut contact and do not pay them. Your original $1,500 is likely gone too.

Michael Gonzalez · Dallas, USAanswered 31d ago
6

From my experience in financial recovery, the term 'litigation hold fee' is not standard practice for asset recovery firms. While legal action might be involved, any associated costs are typically built into the success fee or contingency percentage agreed upon at the outset. An additional, upfront fee like this, especially from a company that cold-contacted you, is a significant warning sign. It suggests they are more interested in collecting fees than in actual recovery. I'd treat this request with extreme skepticism. For actual scam reporting, the FBI's IC3 is the primary channel in the US.

Lucas Tremblay · Vancouver, Canadaanswered 31d ago
7

I fell for something similar a couple of years back. Lost about £5k to a fake forex platform, then 'Funds Recovery Group' contacted me. They quoted all sorts of legal jargon, talked about freezing accounts, and then hit me with 'administrative fees' and 'legal processing costs'. It was all a lie. They just kept asking for more money until I had nothing left to give. 'Action Refund' sounds exactly like them. They are predatory. Please don't send them any more money. The best thing I did was report them to Action Fraud here in the UK.

Edward Walker · Brighton, United Kingdomanswered 31d ago
3

Oh that sounds awful, I'm really sorry you're in this position. It's tough when you're trying to get your money back and you're not sure who to trust. It's completely normal to feel that gut feeling. If they're asking for more money for something called a 'litigation hold', that sounds a bit suspicious, especially after you've already paid a retainer. Maybe try looking them up on the BBB website? Sometimes you can see if other people have had similar issues. Sending you strength!

Ciara Lynch · Waterford, Irelandanswered 31d ago
6

This narrative is a common playbook for recovery scams. Companies like 'Action Refund' often pose as legitimate entities, use professional-looking websites, and then invent further obstacles requiring additional fees. A 'litigation hold' fee is not a recognized term in legitimate asset recovery. Such firms typically operate on a success-based commission model, meaning they only get paid if they recover funds for you, and that fee is a percentage of the recovered amount. Any upfront, escalating fees are a massive red flag. Consider reporting this to the relevant financial regulator in your jurisdiction, or the FBI IC3 if you're in the US.

Michael Smit · Bloemfontein, South Africaanswered 31d ago
3

That sounds really stressful. It's so hard to know who to trust when you've been scammed already. I can see why you'd want to believe 'Action Refund' could help, especially with the professional front. But asking for a 'litigation hold' fee feels like a bit of a stretch. It's good that your gut is telling you to be cautious. Maybe it’s worth double-checking if they are registered with any official bodies? Just a thought. Keep pushing for answers, and don't pay if it doesn't feel right.

Hugo Moreau · Paris, Franceanswered 31d ago
4

I'm so sorry you're going through this again. It's incredibly disheartening when you think you've found help only for them to ask for more money. That 'litigation hold' fee sounds very much like a tactic used by scam artists. Most legitimate recovery services work on a contingency basis—they take a cut *after* they successfully recover funds. They don't usually ask for upfront fees for things like 'holds'. You might want to report 'Action Refund' to the BBB. It's good you're questioning it!

Rachel Chua · Singapore, Singaporeanswered 31d ago
9

I know exactly how you feel. I lost $10k last year to a crypto scam and then 'Wealth Recovery International' promised the world. They said they needed a 'legal processing fee' to initiate a freeze. It was $3,000. I paid it. Then they wanted another $5,000 for 'international bank transfer charges'. I finally realized it was another scam. 'Action Refund' sounds identical. That 'litigation hold' is just a made-up fee. Don't pay it. Please report them to the FBI IC3. It's the only thing that felt like I was doing something useful after being robbed twice.

Mia Tremblay · Winnipeg, Canadaanswered 31d ago
6

Ugh, 'Action Refund' rings a bell. They were flagged on a few forums I follow as a scam. That 'litigation hold' fee is a classic move to milk more money from victims. It's not a real thing in the context they're presenting it. They likely have no intention of recovering anything. Their goal is to get as much as possible from you in fees. You've already been scammed once, don't let them do it again. Try filing a report with the CFTC; they oversee commodities and futures, which often include crypto investments.

Layla Al Hashemi · Sharjah, UAEanswered 31d ago
3

Oh dear, I'm so sorry to hear this. It's awful that scammers are still targeting people who have already lost money. It sounds like 'Action Refund' might be one of those recovery scams that promise a lot but don't deliver. That 'litigation hold' fee doesn't sound standard at all for recovery services. Often, they take a percentage of what they recover, not upfront fees for made-up procedures. You could try checking their reviews on the BBB website, sometimes that helps. Fingers crossed for you!

Layla Sheikh · Dubai, UAEanswered 31d ago
7

This sounds suspiciously like the 'Claims Justice' group I encountered. They also contacted me after I lost money in an online investment. They spoke about legal action and freezing assets, then asked for a large upfront 'legal retainer' and later, 'court filing fees'. It was all BS. They are not legitimate. The 'litigation hold' fee is likely another invented charge. Please, do not pay them any more money. Your best bet is to report 'Action Refund' to the FBI IC3. They track these types of scams.

Anna Schafer · Dusseldorf, Germanyanswered 31d ago
8

I was in your shoes last year. Lost a chunk to a romance scam and then some outfit called 'Refund Police' contacted me. They were super slick, had all the jargon, and then hit me with a 'case initiation fee'. It was $1,000. Then they wanted another $2,000 for 'asset tracing'. Sound familiar? It's all a scam. 'Action Refund' is pulling the same trick. The 'litigation hold' is just their new invented fee. Don't pay them. Report them to the FBI IC3. That's the only real avenue.

Sophia Smith · Toronto, Canadaanswered 31d ago

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