#bi-investments-com

Bi-investments.com holding my crypto hostage, demanding 'config fees' — is there any way to get it out?

Hey everyone, feeling really stupid right now. I got lured into this platform called bi-investments.com after seeing some crazy returns on social media, you know, the usual crypto hype. I started small, everything seemed fine, then I put in a significant chunk of my savings, like, low five figures. The dashboard showed amazing profits, I thought I was set. But when I tried to withdraw, they started demanding 'configuration fees' and 'tax fees' before releasing my funds. They keep saying it's standard procedure to 'configure the blockchain' for withdrawal, which sounds like total BS to me. Now they're threatening to freeze my account if I don't pay up. I'm based in Al Ain and honestly don't know what to do. Has anyone had any luck dealing with bi-investments.com or situations like this? Is my money gone for good?