#commission-fee

My 'broker' is demanding a 'commission reset fee' before I can withdraw my profits. Is this legit?

Hey everyone, feeling really stuck here and honestly, a bit foolish. I started trading with this platform, it's called IronFX offshore (I know, I know, should've checked more), and for a while, everything seemed fine. My account showed some decent 'profits'. But now, when I try to withdraw, they're saying I owe a 'commission reset fee' because I apparently exceeded some trading limits they never told me about. It's like, a significant amount, low five figures, and they're saying my funds are 'frozen' until I pay it. I've tried arguing with their 'support' but they just keep sending me canned responses. I'm in Sheffield, UK, and this whole thing feels very scammy. Has anyone encountered this specific fee before? Is there *any* way to get my money out, or is it gone for good?