#frozen-account
4 questions tagged with #frozen-account
My 'broker', EuroFX, just froze my account after I asked to withdraw. What can I even do?
Hey everyone, feeling pretty sick to my stomach tbh. I've been trading with EuroFX for about six months now. Started small, then put in quite a bit, like low five figures. I saw some decent profits, nothing crazy, but consistent enough to trust them. Last week, I decided to take out about 10k to pay off some debt. I put in the withdrawal request, and it just... disappeared. Checked the next day, same thing. So I contacted my 'account manager' and suddenly they're saying my account is 'under review for suspicious activity' and they've frozen everything. Now they're asking for 'proof of source of funds' and even more documents than I gave when I opened the account. It feels like they're just stalling. Is this normal? Has anyone dealt with EuroFX or a similar situation? I'm in Singapore and really don't know who to turn to. Any advice on how to get my money out, or if it's already gone?
My account with IronFX offshore is 'frozen', they're demanding an 'account reactivation fee' now. Help?
Hi everyone, I'm feeling sick to my stomach about this whole situation. I invested a decent chunk of my savings, about 12k AUD, with IronFX offshore after seeing some really flashy ads on social media. Everything seemed fine, I even saw some 'profits' building up in my account, which made me put in more. About a month ago, I tried to make a withdrawal to pay for some unexpected medical bills, and suddenly my account was 'frozen'. They're now saying I need to pay an "account reactivation fee" of 10% of my balance, around 1.2k AUD, before they can process *any* withdrawals. They keep saying it's for 'security protocols' and 'regulatory compliance'. It sounds fishy, but I'm desperate to get my money back. Is this legit? Has anyone dealt with this IronFX offshore before? What should I do? I'm worried if I pay, they'll just ask for more.
My account with EuropeFX was 'frozen' after I tried to withdraw, they're demanding a 'trade audit fee' now. Help?
Hey everyone, I'm really panicking here. I started trading forex with EuropeFX a few months back, saw some decent profits, nothing crazy, ya know? I thought it was all legit. So last week, I tried to make my first withdrawal, about 3,500 EUR. Everything seemed fine, then two days later, I got an email saying my account was 'frozen due to suspicious trading activity' and that I needed to pay a 'trade audit fee' of 1,200 EUR to unfreeze it and process my withdrawal. I'm in Singapore, and I've heard about the MAS warnings for unregulated brokers, but I stupidly went with them anyway because the salesperson was super persistent and made it sound so easy. I've already paid in about 5,000 EUR in total across a few deposits, mostly via credit card. Is this 'audit fee' just another trick to get more money out of me? Should I pay it? I'm so scared I've lost everything. Any advice would be really appreciated.
IQ Option says I violated terms, froze my account, and won't let me withdraw. Am I totally out of luck?
Bonjour tout le monde. I'm feeling so stupid right now, my stomach drops every time I think about it. I put about €3,500 into IQ Option over the last few months, a mix of my own money and some profits. I thought it was simple binary options, you know, up or down. I didn't get rich or anything but I was doing okay, actually made about €800 profit. I tried to withdraw €1,000 last week, and they just froze my account. No warning. Then I got an email saying I'd violated their 'terms and conditions' without specifying how. It just says 'prohibited trading strategies' or something vague like that. I've tried contacting their support, but it's just canned responses. They won't tell me *what* I did wrong, or give me access to my funds. This was money I really needed for bills. Is this a common scam tactic? Is there anything at all I can do, or should I just accept it's gone? I'm in Marseille, France, if that helps with any advice. I'm so desperate.