My USDT disappeared after a 'customer support' chat on CoinEgg. Is it gone for good?
Hey everyone, I'm really panicking here. I had about $12,000 USDT on what I thought was a legitimate exchange, CoinEgg. I'd been trading there for a few months, mostly small amounts. Last week, I got a notification saying my account needed 'urgent verification' to avoid suspension. It looked pretty convincing, like a real pop-up. I clicked it and it opened a chat with 'customer support'.
They asked me to 'authenticate' my wallet by providing my private key, saying it was a new security measure. I know, I know, huge red flag, but I was so worried about losing access to my funds and they sounded really helpful. Within an hour of giving them the key, my USDT balance was zero. I immediately tried to log in again but couldn't. I've sent emails but no response. Is there anything at all I can do? I'm based in Singapore, this is almost all my savings.
asked by Daniel Chua· 16d ago