My 'broker', EuroFX, just froze my account after I asked to withdraw. What can I even do?
Hey everyone, feeling pretty sick to my stomach tbh. I've been trading with EuroFX for about six months now. Started small, then put in quite a bit, like low five figures. I saw some decent profits, nothing crazy, but consistent enough to trust them.
Last week, I decided to take out about 10k to pay off some debt. I put in the withdrawal request, and it just... disappeared. Checked the next day, same thing. So I contacted my 'account manager' and suddenly they're saying my account is 'under review for suspicious activity' and they've frozen everything. Now they're asking for 'proof of source of funds' and even more documents than I gave when I opened the account. It feels like they're just stalling.
Is this normal? Has anyone dealt with EuroFX or a similar situation? I'm in Singapore and really don't know who to turn to. Any advice on how to get my money out, or if it's already gone?
asked by Jonathan Lau· 4d ago