My 'broker' EuroFX just introduced a 'KYC re-verification fee' to release my crypto profits. Is this legit?

asked 28d ago12 views18 answers
0

Feeling pretty desperate here. I invested a decent chunk, like, low five figures, with a broker called EuroFX based on some online ads. Everything was great at first, saw my 'profits' grow really quickly in their platform dashboard. When I tried to withdraw a few weeks ago, they asked for a 'tax clearance fee', which I stupidly paid. Now, they're saying I need to pay a 'KYC re-verification fee' of about $3,000 before they can process *any* withdrawal. They're claiming it's a new regulatory requirement or something. My alarm bells are ringing like crazy now. I'm in Seattle, tried calling my bank (Chase), but they said since it was a transfer from my side, they can't do much. Has anyone dealt with this 'KYC re-verification fee' from EuroFX or similar brokers? Is this just another tactic to steal more money?

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EuroFX· scam

18 Answers

38

Oh my goodness, Tyler, this sounds incredibly stressful. I'm so sorry you're dealing with this. It's such a common and heartbreaking situation. This 'KYC re-verification fee' sounds like a complete scam. Honestly, legitimate brokers don't ask for additional fees just to verify your identity, especially after you've already gone through initial KYC and certainly not to release your *own* profits. The fact they asked for a 'tax clearance fee' before this just screams red flags. They're just trying to squeeze every last penny out of you. Please, please don't send them any more money. I really hope you can find a way to get some of your funds back, or at least prevent others from falling into the same trap. It's not your fault, these scammers are very sophisticated.

Hannah Walker · Cardiff, United Kingdomanswered 28d ago
45

Oh man, Tyler, I'm really sorry to hear you're going through this. To put it bluntly: yes, this 'KYC re-verification fee' is absolutely a scam. Full stop. It's a classic tactic unregulated brokers, or rather, scam operations, use to milk more money out of victims. No legitimate, regulated financial institution, anywhere in the world (whether it's under the CFTC, FCA, or MAS), charges fees for KYC or anti-money laundering checks, especially not after you've already deposited funds and certainly not for 're-verification' just to withdraw. Those are operational costs for the broker. The fact that you already paid a 'tax clearance fee' confirms it even further – that's another common trick.

What they do is invent these fees, hoping you'll pay them out of desperation to get your money back. But the money will never come. Each fee is just a new hurdle. Stop paying anything to them immediately. Any money you send now is just throwing good money after bad. Your priority should be to try and initiate a chargeback if you used a credit card or debit card. If you sent crypto, that's unfortunately much harder to recover. Gather all your correspondence, screenshots of their platform, transaction records. This info can be useful if you report it to regulatory bodies in your jurisdiction, like the CFTC in the US, although frankly, with an offshore scammer like EuroFX, direct recovery through regulators is highly unlikely. Their main goal is to issue warnings and prosecute. Focus on prevention for others now.

Noah Morin · Calgary, Canadaanswered 28d ago
21

Ein weiteres Opfer der Betrugsmasche. (Another victim of the scam.) This 'KYC re-verification fee' is total rubbish. It's a classic sign of an unregulated, fraudulent operation. Real brokers, even if they need updated KYC, do not charge you for it. Especially not such a high amount, and definitely not when you're trying to withdraw. The 'tax clearance fee' you already paid? Also fake. They invent these fees to extract as much as possible. I've seen it countless times. Stop engaging with them. They will keep inventing new reasons for you to pay until you have nothing left. Your money is gone, most likely. Focus on reporting them, but don't expect recovery.

Thomas Bauer · Frankfurt, Germanyanswered 28d ago
31

Mate, listen closely. This is a massive red flag. 'KYC re-verification fee' is 100% a scam. I'm in Durban, and we see these types of operations all the time targeting people here. Reputable financial institutions, whether in South Africa or internationally, handle their own compliance costs. They don't pass those onto you as some special fee *just* to withdraw your own money. And the fact you paid a 'tax clearance fee' already? That's another well-worn scam tactic. They're just preying on your desperation. Cut all communication immediately. Any money you send them now is just gone. Your best bet is to try a chargeback if you used a card, but if it was crypto, it's almost certainly unrecoverable. Please, don't let them take any more from you.

Michael Smit · Durban, South Africaanswered 27d ago
29

OMG, Tyler, this is exactly what happened to my friend here in Singapore with another scam broker, not EuroFX specifically, but the pattern is identical. First, they show you these amazing 'profits', then when you try to withdraw, they come up with a 'tax fee', then a 'KYC update fee', sometimes a 'liquidity fee'. It's all fake. Every single one of them. My friend lost a lot, and MAS (Monetary Authority of Singapore) can only issue warnings against these offshore entities, they can't really recover funds directly. They're just trying to get you to keep paying. I know it's hard, but you need to accept that the money you've sent them is probably gone and stop throwing more after it. It sucks, I'm so sorry.

Jun Tay · Singapore, Singaporeanswered 27d ago
18

Ugh, Tyler, I hear you loud and clear. My stomach just dropped reading this because I went through something scarily similar with some forex broker, not EuroFX but they had all the same 'fees'. 'Tax clearance', 'withdrawal processing', and then yes, a 'compliance fee' which sounds a lot like your 'KYC re-verification'. I was in Perth, feeling so stupid and embarrassed. I ended up paying a couple of those 'fees' because they made me feel like I was the problem, like *I* was holding up my own money. It was a lie. Every single one was a lie. They just took more of my money. Don't pay it, please. I wish someone had told me to stop earlier. It's a scam, full stop. Your profits aren't real, and they'll never let you withdraw.

Sophie Thompson · Perth, Australiaanswered 27d ago
12

Hey Tyler, I'm over in Victoria, Canada, and this 'KYC re-verification fee' is a classic sign you're dealing with a scam. Legitimate financial institutions do not charge you to verify your identity for compliance reasons. It's part of their operational cost, not yours, and it certainly wouldn't be a sudden charge when you're trying to withdraw. This, combined with the previous 'tax clearance fee', paints a very clear picture of a fraudulent operation. They string you along with fake profits and then invent fees to extract more money, knowing you're desperate to get your initial investment back. Stop all communication with them. Any further payment is just throwing money into a black hole. You need to focus on what you *can* do, which is report them to the CFTC if you're in the US, but understand that recovery is incredibly difficult with these offshore scams. Protect yourself from further loss.

Jacob MacDonald · Victoria, Canadaanswered 27d ago
9

From Dubai here, and yeah, we see these kinds of 'brokers' trying to operate all over the place, tempting people with promises. A 'KYC re-verification fee' is absolutely a scam. Full stop. No real regulated broker or financial institution charges you this. KYC is a cost of doing business, handled by the company. The fact that they're asking for it *after* you've already paid a 'tax clearance fee' (also a scam, by the way) should make it clear. They are just inventing reasons to get more money out of you. Your 'profits' on their platform are not real. They are numbers they manipulate to keep you engaged. Please, stop sending them any more money. It's very difficult to get money back from these types of scams, especially if you sent crypto. Your best bet is to cut contact and report them, but don't expect your funds back.

Mohammed Al Qasimi · Dubai, UAEanswered 27d ago
5

Honestly, Tyler, reading your post, my first thought is: another one. This 'KYC re-verification fee' is 100% bogus. It's a made-up charge. Legit brokers don't charge for KYC, let alone a 're-verification' fee of that amount just to process a withdrawal. The 'tax clearance fee' you already paid was also a scam. These are all invented excuses to get more money from you. The profits you see? Not real. They just show you numbers on a screen. Your money is almost certainly gone. Cut all contact with them immediately. Don't pay another cent. It's a hard lesson, but you're not alone. Many fall for these traps. Report them to whoever you can, but manage your expectations for recovery.

Henry Walker · Perth, Australiaanswered 27d ago
3

Alright, Tyler, let's be blunt. This EuroFX outfit? They're running a classic scam. The 'KYC re-verification fee' is completely fabricated. Just like the 'tax clearance fee' you already fell for. No legitimate financial body, whether in Dublin or anywhere else, charges clients for their own regulatory compliance or identity checks to release *your* funds. It's just a tactic to pressure you into sending more money. They'll keep inventing new fees – 'anti-money laundering fee', 'platform upgrade fee', 'liquidity provider fee' – until you either run out of money or finally wise up. Stop sending them anything. The 'profits' you see are just numbers on a screen; they're not real. Your funds are likely gone. Your best course of action now is to cease all contact and consider reporting them, but recovery is highly improbable.

Liam Quinn · Belfast, Irelandanswered 27d ago
5

Oh god, that sounds like a classic exit scam. 'KYC re-verification fee'? That's not a thing. Reputable exchanges and brokers don't charge fees to verify your identity, especially not *after* you've already been verified and are trying to withdraw. And multiple fees? Tax clearance *and* KYC? Total red flags. The FCA in the UK would have rules against this kind of thing. Report them to the FCA and also to Action Fraud immediately. Don't send them another penny.

Emily Wilson · Leeds, United Kingdomanswered 27d ago
3

I'm so sorry you're going through this. It sounds incredibly stressful. While I haven't personally dealt with EuroFX, the story about a 'KYC re-verification fee' sounds very suspicious. Usually, KYC is a one-time process. If they are asking for more money, especially after you already paid a 'tax clearance fee', it's highly likely a scam. Please, please be careful and don't send them any more money. Maybe try checking if EuroFX is regulated by the MAS or another financial authority in your region, though if they're asking for these kinds of fees, they probably aren't legitimate.

Noor Al Maktoum · Al Ain, UAEanswered 27d ago
6

Nope, that's absolutely not legit. 'KYC re-verification fee' is a made-up charge. They're just trying to squeeze more money out of you before they disappear. This is exactly how these crypto scams operate. They let you see 'profits' to keep you invested, then hit you with bogus fees. Once you pay the KYC fee, they'll probably invent another reason. Your bank is right that recovery is tough with international transfers, especially crypto. Your best bet is to report them to the CFTC and your local police's financial crime unit, though honestly, getting that money back is a long shot.

Jacob Roy · Vancouver, Canadaanswered 27d ago
4

This smells very fishy. I'm based in Dublin and work in finance, and I can tell you that no legitimate broker regulated by the Central Bank of Ireland or the FCA would ever demand a 'KYC re-verification fee' to process a withdrawal. KYC is a regulatory requirement that's completed upfront, not something you pay for later. The fact they also hit you with a 'tax clearance fee' is another huge warning sign. These are common tactics used by unregulated platforms to defraud clients. Your only recourse now is to report them to the relevant financial regulators, like the FCA if they claim to be UK-based, and consider filing a report with your national cybercrime unit.

Emma Walsh · Dublin, Irelandanswered 27d ago
7

I wish I had seen your post sooner. I lost nearly $8,000 to something similar last year. Mine was called OptionStarsGlobal. They also kept asking for more money for 'verification' and 'taxes' before I could withdraw. I paid it all, thinking it was just a hurdle. Then, poof. Gone. Their website vanished, the support disappeared. I reported it to my bank here in Durban, but they said since it was an international wire and a crypto-related investment, there was little they could do. I feel so stupid and ashamed. Please, please don't send them any more money. They are scammers.

Emma Pretorius · Durban, South Africaanswered 27d ago
5

Wait — re-verification fee? That's a new one, but it fits the pattern perfectly. These guys are bleeding you dry. It's a known scam where they lure you in with fake profits, then keep asking for more money under various pretenses: taxes, fees, insurance, administrative costs, you name it. Never heard of a legitimate broker asking for a 'KYC re-verification fee'. Your bank is probably right about the difficulty of getting funds back through them, but you should still file a report with the Canadian Anti-Fraud Centre (CAFC). Document everything, every email, every transfer.

Logan Roy · Winnipeg, Canadaanswered 27d ago
6

This is textbook boiler room scam tactics. They don't want you to withdraw; they want your money. The 'KYC re-verification fee' is completely bogus. Regulatory bodies like the CFTC or the MAS *require* KYC for compliance, but they don't charge individuals for it, especially not after the fact. Think about it: if they're regulated, they'd have processes for this already. The fact they're asking for *more* money to release *your* funds is the biggest red flag imaginable. If you paid via credit card, you *might* have some recourse with a chargeback, but wire transfers and crypto are much harder to reverse. Your best bet is reporting it to the authorities, but recovery is unlikely.

Mason Morin · Victoria, Canadaanswered 27d ago
7

I know exactly how you feel. I was scammed by FXChoice a few months ago. They also kept asking for fees to release my 'profits'. First it was a 'withdrawal fee', then a 'licensing fee', and then they wanted a 'security deposit' which was like 20% of my supposed earnings. I paid the withdrawal fee and the licensing fee because I was so desperate to get my money out, I'd invested about R150k from my savings. When they asked for the security deposit, I finally got suspicious. I lost about R50k total. My husband is furious with me, and I'm just devastated. Don't send them any more money. Please, for your own sake, stop.

Olivia du Plessis · East London, South Africaanswered 27d ago

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