My 'broker' FXChoice is demanding a 'compliance audit fee' before I can withdraw my profits. Help?
hi everyone, i'm quite panicked right now. i started trading with a company called FXChoice about 6 months ago, mostly forex. things were going okay, i put in about 2k euros and by some miracle, i actually grew it to around 8k, maybe 9k. it felt like a huge relief, you know? i tried to withdraw some of it, maybe 3k, just to test the waters. but then they came back saying there's a 'compliance audit fee' that needs to be paid before any withdrawals can be processed. they're asking for another 1.5k euros, saying it's for 'international regulatory verification' because of the profit amount. it just feels... off. i've never heard of this before. my friend said it sounds like a scam but i don't want to lose all i've supposedly made. is this a normal thing for brokers to ask for? or is my friend right? what should I do?
10 Answers
Emma, ngl, this is a classic scam tactic. A legitimate, regulated broker absolutely *never* asks you for an upfront fee to withdraw *your own money*. Not for 'compliance audits', not for 'regulatory verification', nothing. They deduct their commissions, spreads, or other agreed-upon trading fees from your account balance or directly from the trade itself. The fact they're asking for *another* deposit just screams red flag. FXChoice, as you mentioned, is known for these types of issues and has even received warnings from regulators like the FCA for operating without proper authorization. Any money you send for this 'fee' will just go straight into the scammers' pockets, and you'll never see your original deposit or the supposed profits. Stop all communication with them right now. Do not send another cent. Document everything for potential chargeback attempts if you used a credit card or bank transfer.
Ugh, Emma, I'm so sorry, but Lily is spot on. This happened to me with a different broker (IronFX offshore, back in the day, before I knew better). They had me thinking I'd made a killing, then suddenly, 'international transaction fees,' 'account verification costs,' all sorts of made-up charges. I kept paying because I was so desperate to get my 'profits.' Each time, it was just another excuse, another fee. I lost my initial investment *plus* all those fake fees. It's horrible. Don't fall for it. You're just throwing good money after bad. Cut contact immediately. Seriously.
Hmm, 'compliance audit fee', you say? Interesting. This usually comes up when a broker isn't really a broker, much like many unregulated operations claiming to be legit. Look, if they were truly regulated and above board, such a fee would be either explicitly laid out in very clear terms from the start, or it would be unheard of. My personal experience with international trading (and I've seen a lot of things here in Ajman) suggests this is extremely suspicious. They've hooked you with the 'profits' and now they're trying to squeeze more out of you. A genuine broker wanting regulatory verification would just… verify. They wouldn't charge *you* for their own compliance obligations, especially not as an arbitrary, sudden fee. Be very, very careful.
Ok, Emma, this is a classic psychological manipulation tactic. They show you growth, even spectacular growth, to make you feel like you've won big. This creates a strong emotional attachment to those 'profits.' Then, when you try to withdraw, they introduce a fabricated, non-standard fee – like your 'compliance audit fee.' Your mind, desperate not to lose the perceived winnings, will rationalize paying this smaller fee to get the larger amount. It's a sunk cost fallacy trap. As Lily mentioned, regulated brokers like those overseen by the CFTC, FCA, ASIC, or BaFin simply don't operate this way. *Any* upfront fee to access *your own funds* is a huge red flag indicating a scam. The 'profit' you see is likely just numbers on a screen; it's not real money in an account waiting for you. Stop engaging with them. The goal now is to prevent further loss.
Singaporeans deal with a lot of these cross-border scams, malheureusement. What you're experiencing with FXChoice is 100% textbook. The moment they said 'compliance audit fee' for a withdrawal, that's your cue to run. Reputable brokers, whether licensed by MAS here or FCA in the UK, they handle their compliance internally. They don't pass on a random 'audit fee' for *your* withdrawal. The profits you see? They're just numbers on their platform designed to make you feel invested. The real game is to get you to deposit more for these phantom fees. Do not pay. Your 8k or 9k isn't real. Only the 2k you initially put in, and the 1.5k they want now, are real money. Try to do a chargeback if you can. It's probably the only way.
Oh my gosh, Emma, this sounds exactly like what happened to my uncle last year! He was with some forex thing too, 'BinaryTradeCapital' or something similar. They kept showing him these amazing returns, but when he tried to get his money out, they started with 'tax processing fees,' 'withdrawal insurance,' it just never ended. He ended up losing so much more trying to get his initial money *and* the fake profits out. It's so frustrating because they make you feel so excited. Please, please don't pay them anymore. That money is gone, and any more you send will just be gone too. It's heartbreaking.
Okay, from someone here in Sydney who's seen this exact scenario play out way too often: a 'compliance audit fee' on withdrawal is not a legitimate practice. Full stop. ASIC, our regulator here, is constantly issuing warnings about these types of unregulated entities. They hook you with fake profits, make you feel rich, and then introduce these ever-escalating 'fees' whenever you try to touch *your* money. It's designed to make you pay a smaller amount to retrieve a larger, non-existent amount. I'd consider contacting your bank immediately to see if a chargeback is possible for your initial deposit, though it might be tricky after 6 months. But do *not* pay this new fee. You'll just be giving them more cash.
I really need to emphasize this from Dubai. If someone in finance, especially an online broker, starts asking for *extra* fees to release *your own money after profit*, it's almost certainly a scam. Think about it: a real business wants to retain customers, right? They wouldn't put up arbitrary barriers like this. 'Compliance audit fee' is a made-up term for this context. Your bank or credit card company is your best bet now. Gather every piece of communication, every transaction detail. It's a tough lesson, but consider the money you've lost as tuition for avoiding bigger losses down the line. Don't let them trick you into paying another dime.
Bonjour Emma, from Bordeaux here. This happened to my cousin with OptionStarsGlobal. They showed her huge gains, like yours, from her initial investment. Then, when she tried to withdraw, they said she needed to pay a 'withdrawal clearance fee.' She was so excited about the money she thought she'd made, she paid it. Then it was a 'currency conversion verification fee.' It became an endless cycle of fees. She contacted me, saying she was confused and stressed because the 'profits' were huge but disappearing with these fees. I told her to stop immediately. She lost her initial investment and all the 'fees' she paid. Please, don't follow her path. These are crooks, plain and simple.
Hey Emma. Man, that feeling of seeing those 'profits' and then getting hit with a weird fee — it's truly a gut punch. A few years back, I had a similar scare with some dodgy crypto platform. They wanted a 'transaction processing validation' fee to release my 'Eth.' I almost fell for it because I was so focused on the big numbers showing in my account. But my partner, who's usually super cynical, told me to step back and think. 'Would a legitimate Singaporean bank ask for an upfront fee like that?' Of course not. That's when it clicked. The numbers you see are fake. It's a psychological trick. Your money is gone, I'm afraid. Save yourself from losing more. Report them to whatever financial authority exists in the Netherlands or contact a local fraud expert. Don't respond to them anymore.

