My unregulated broker, 'ProFX Markets', is demanding a 'platform maintenance fee' to release my profits. Scam?

asked 18d ago10 views84 answers
0

Hi everyone, I'm feeling really stressed about this. I've been trading with a platform called 'ProFX Markets' for about six months now. Everything seemed fine, I even made some decent profits, like mid-four figures. When I tried to withdraw my money last week, they approved the request but then it just sat there, pending. Today, I got an email saying I need to pay a 'platform maintenance fee' of around 15% of my withdrawal amount before they can process it. They say it's because of upgrades to their trading infrastructure. This just feels really fishy to me. I'm in Ireland, and I'm pretty sure they're not regulated here or anywhere reputable. Has anyone else encountered this? Is this a standard thing or am I getting scammed? I really need this money back.

84 Answers

37

Ugh, this sucks, I'm so sorry you're going through this. To me, this screams classic scam tactic. Legitimate brokers don't hold your funds hostage for 'platform maintenance fees' *after* you've made a profit and want to withdraw. Their fees are usually upfront, clear, and wouldn't be a percentage of your *withdrawal* amount, especially not a random 15%. This is a red flag that they're trying to extract more money from you. They'll keep coming up with new fees until you either run out of money or realize what's happening.

My advice is to stop sending them any more money. Report them to your local authorities and potentially to a financial regulator even if they aren't directly regulated where you are – sometimes regulators share info. Also, look into chargeback options with your bank or credit card provider if you funded your account that way. This kind of fee is pretty common in these types of scams.

Charlotte Anderson · Victoria, Canadaanswered 18d ago
47

Oh wow, Grace. This is a classic move from unregulated brokers, unfortunately. They make it look like you're earning, getting your hopes up, then when you try to cash out, they introduce these ridiculous, often percentage-based, 'fees.' A legitimate broker's terms and conditions would clearly outline all charges, and they wouldn't spring a 15% 'platform maintenance fee' on you at withdrawal. That's just them trying to extract more money, knowing you're desperate to get your original investment and 'profits' back.

My advice? Do *not* pay this fee. Paying it will only confirm to them that you're willing to pay more, and they'll likely invent another fee right after. Start gathering all your evidence: screenshots of your account, their emails, transaction records for deposits. If you used a credit card or bank transfer, contact your bank *immediately* to discuss a chargeback or recall. Even if they're unregulated in Ireland, filing a complaint with your local financial ombudsman or consumer protection agency is worthwhile, even if just to black-list them.

Jules Bernard · Montpellier, Franceanswered 18d ago
18

Grace, I'm really sorry to hear this. It sounds incredibly frustrating and worrying. Trust your gut feeling – if it feels fishy, it probably is. I've heard too many stories that start exactly like this. They lure you in, let you 'profit' (often fake profits on their platform), and then BAM, hit you with unexpected fees when you try to withdraw. Don't pay them anything else, please. That money will just vanish too.

Yi Tay · Singapore, Singaporeanswered 18d ago
29

Absolutely a scam, Grace. 100%. Don't pay a single cent more. This 'platform maintenance fee' is a complete fabrication designed to bleed you dry. The moment an unregulated broker demands extra fees _after_ you try to withdraw, especially for something as vague as 'platform maintenance' or 'upgrades,' it's a huge warning sign. They just invent new reasons to keep your money and get more from you. You'll pay this one, then there will be a 'tax fee', a 'compliance fee', a 'withdrawal processing fee'... it never ends. Cut all communication immediately.

Arthur Moreau · Toulouse, Franceanswered 18d ago
22

Dude, that totally sounds like what happened to me with this other mob, IronFX offshore. Made some good 'profits', tried to withdraw, and then suddenly it was a 'tax compliance fee' that came out of nowhere. I paid it, cause I was an idiot and desperate, and guess what? Another fee popped up. And another. Ended up losing way more than I put in plus the 'profits'. Don't fall for it like I did. They won't give you your money back. Just cut your losses now, tbh.

Oliver Thompson · Gold Coast, Australiaanswered 18d ago
13

This is almost identical to my experience with an unregulated platform about a year ago, except they called it a 'regulatory compliance fee'. I was based in Dubai at the time, and I kept chasing them for weeks. Every time, it was some new excuse or some new fee. I eventually realized they were never going to release the funds. The best thing I did was stop engaging. It's tough, but sometimes you just have to acknowledge it's a loss and walk away, rather than losing even more trying to get back what's already gone. Save yourself the stress and more money.

Ahmed Khan · Abu Dhabi, UAEanswered 18d ago
11

A 'platform maintenance fee' to withdraw profits? Please. That's about as believable as a unicorn paying taxes. This is how these scam brokers operate. They invent new layers of expenses right when you're emotionally invested because you see 'profit'. Don't send them any more cash. Your money is likely gone, and any further payments are just throwing good money after bad. Forget the 'profits' — they're probably just numbers on a screen they control.

Raphael Laurent · Nantes, Franceanswered 18d ago
25

Ugh, Grace, I'm so sorry. I went through something similar a few years back with an unregulated binary options broker. They came up with a 'liquidity provider fee' when I tried to pull out what I thought were my earnings. It's a classic tactic to try and get more money out of you. I also found Nethertrace super helpful back then, they helped me understand I was dealing with scammers by analyzing the broker's domain registration and server location. Gave me closure to stop chasing after it. Seriously, don't pay another cent to 'ProFX Markets'.

Julia Meijer · Nijmegen, Netherlandsanswered 18d ago
19

It's unfortunately a textbook scam, Grace. Unregulated brokers use a variety of made-up fees – 'platform maintenance', 'tax certificates', 'AML checks', 'profit release fees' – to prevent withdrawals and extract more funds. These fees are never mentioned upfront and only appear when you try to access your money. A legitimate, regulated broker will have transparent fee structures, and withdrawal policies are clear. The fact they're unregulated is the first massive red flag. Your funds aren't protected. Any money you send them now for this 'fee' will also be lost. Your best bet is to report everything to your bank for potential chargebacks, and to the gardaí or relevant financial crime unit in Ireland. Do not engage further or send them more money.

Jules Richard · Strasbourg, Franceanswered 18d ago
15

Just another version of the same old scam, seriously. 'Platform maintenance fee' is total BS. They probably have a whole list of these ridiculous fees they pull out depending on what story they think you'll fall for. As soon as a broker, especially an unregulated one, starts demanding *extra* money for you to withdraw *your own money*, you're being scammed. Don't pay it. Your money is gone, and paying more just makes you lose more. It's a bitter pill, but better to cut your losses now.

Lucas Mulder · Rotterdam, Netherlandsanswered 18d ago
7

Yeah, that sounds like a classic scam. ProFX Markets aren't regulated by the FCA here in the UK, and I've seen similar stories pop up online multiple times. They invent fees to try and get more money out of you. Don't pay it. If they're not regulated, they have no obligation to give you your money back anyway, but paying more might just trap you in another cycle. Try reporting them to the Irish Financial Services Regulatory Authority (FSRA) if you can, though honestly, with unregulated outfits, it's often a dead end. Just be glad you didn't deposit more. Some people lose their life savings.

Olivia Thompson · Birmingham, United Kingdomanswered 18d ago
3

Oh wow, that sounds absolutely awful. I can totally understand why you're stressed. It's so frustrating when you think you've made progress and then this kind of thing happens. Sending you lots of positive thoughts that you can get your money back. Have you looked into any consumer protection groups in Ireland? Might be worth a shot, even if they aren't directly regulated by the financial authorities. Hang in there!

Isabella Roy · Quebec City, Canadaanswered 18d ago
5

A 'platform maintenance fee'? Seriously? That's a new one. Usually, they just ghost you or come up with some 'tax' excuse. Sounds like they're just trying to bleed you dry. I'd be very surprised if this is legitimate. Most legitimate brokers don't surprise you with random fees like that the moment you try to cash out. Did you check their terms and conditions for this fee? Doubt it's in there.

Amelia Harris · Leeds, United Kingdomanswered 18d ago
6

Bloody hell, ProFX Markets, yeah, steer clear. That's a well-known tactic for these shady operations. They lure you in, let you make some fake 'profit', and then hit you with bogus fees. Don't pay them a cent more. Report them to the Central Bank of Ireland if you can, and warn everyone you know. It's infuriating how they prey on people. I've heard of folks using services like Nethertrace to try and recover funds from these kinds of outfits, though chances are slim sadly.

Cian Quinn · Cork, Irelandanswered 18d ago
4

Platform maintenance fee? To release *your* profits? That's a massive red flag. Never heard of a legitimate broker holding your own money hostage like that, especially with a percentage-based 'fee'. The CFTC here in the US would shut something like that down in a heartbeat if they were operating here. Honestly, seems like you've dodged a bullet by not investing more. Cut your losses if you can, and chalk it up to a very expensive lesson.

Rachel Brown · Denver, USAanswered 18d ago
6

This is exactly how it starts. They'll keep inventing new fees — maybe a 'verification fee', then a 'compliance fee', until you've paid more than you originally invested. It's a scam, 100%. Think about it: if they were a real, successful platform, they wouldn't need to nickle-and-dime you for basic operations. I'd suggest not engaging with them further and maybe checking if your credit card company offers chargeback options, though it's tough with these overseas ones.

Brittany Walker · Los Angeles, USAanswered 18d ago
3

Unregulated and asking for more money right when you want to withdraw? Yep, sounds like a scam to me too. ASIC here in Australia is pretty strict, and they wouldn't allow brokers to operate like this. Honestly, it’s probably just a shell company. The money you've 'made' is likely imaginary. I'd be surprised if you ever see a cent. Sorry to be blunt, but better to realise now than later.

Charlotte Harris · Newcastle, Australiaanswered 18d ago
2

Oh no, that sounds incredibly stressful! It's completely understandable that you're worried. Sometimes, these platforms can be so confusing, and it's hard to know what's legit. I hope you can find a way to get your money out safely. Maybe try contacting them via a different channel, like a phone number if they have one, and see if you get a different story? Sending you good vibes!

Louis Michel · Strasbourg, Franceanswered 18d ago
5

ProFX Markets, never heard of them, but the 'platform maintenance fee' excuse is definitely a common scam tactic. They're trying to squeeze more cash out of you before they vanish. Do NOT pay it. They are not regulated by the FSCA here in South Africa, nor by any reputable body. It's a scare tactic. The only other thing you can do is report them to wherever you saw their ads, but realistically, getting that money back after it's gone past the initial deposit stage is very difficult.

Joshua Pretorius · Cape Town, South Africaanswered 18d ago
4

This sounds exactly like the EuroFX scams I've seen discussed. They operate on the same principle: look legitimate enough to get you trading, then invent reasons to keep your money. A 'maintenance fee' to release profits? Utter nonsense. Trust your gut, it's telling you this is a scam. Don't send them any more money. You are in the UAE, and while we have strong financial oversight with bodies like the SCA, these offshore entities are designed to evade it.

Omar Al Mansoori · Ajman, UAEanswered 18d ago
3

Oh dear, that sounds like such a worry. I'm glad you questioned it! Back home in Singapore, MAS is very clear about what brokers need to do. A fee like that, especially out of the blue, is highly suspect. It's tough when you're dealing with unregulated platforms. My advice? Don't pay it and report them to wherever you saw them advertised. Sometimes, leaving a very public, negative review on forums like this can warn others too.

Xin Tay · Singapore, Singaporeanswered 18d ago
3

That sounds really unpleasant, I'm sorry you're going through this. My experience with regulated brokers here in the Netherlands (via AFM) is that fees are clearly stated upfront. Unexpected charges like this are a huge red flag. It's really good you're asking about it! Please don't send them any more money. Maybe try asking them to deduct the fee from the profit itself, rather than paying it upfront. See what they say.

Anna van Dijk · Eindhoven, Netherlandsanswered 17d ago
12

I've been through this. Exactly this. They demanded a 'tax payment' which was 20% of my withdrawal. I paid it. Then they wanted another 'transfer fee'. Then a 'legal fee'. It never ends. They take your money and then bleed you dry with fake reasons. ProFX Markets is a scam. I lost nearly $10,000 in total. They are not regulated. Please, please do not send them another cent. You will never see your profit or your original investment.

Maryam Khan · Sharjah, UAEanswered 17d ago
2

That sounds like a really stressful situation. It's completely natural to feel worried when something like this pops up. I haven't heard of ProFX Markets specifically, but these kinds of 'fees' are often a sign of trouble. If you can, maybe try looking into chargeback options with your bank or credit card provider? It's not always possible, especially with international transfers, but it's worth asking them. Keep us updated, hope you get it sorted!

Khalid Khan · Al Ain, UAEanswered 17d ago
5

My friend, save yourself. That is not a maintenance fee, that is them trying to steal your money. They are not regulated by AMF France, or anyone credible. I've seen this exact scam structure before, it's a classic. They make you feel like you're finally getting your money and then BAM! Another fee. You pay it, and then they come back with another excuse. Don't fall for it. You'll just lose more money. Best you can do is report them and warn others.

Paul Richter · Dusseldorf, Germanyanswered 17d ago
7

Reading this makes my blood boil. I too lost money to a similar unregulated outfit. They wanted a 'security deposit' before releasing funds. It's such a blatant scam. I managed to get *some* of my initial deposit back thanks to a chargeback, but the profits were gone. Definitely don't pay the fee. Check if your transaction was recent enough for a chargeback. It's your best bet. Also, report them to every consumer protection agency you can find.

Lotte de Groot · Nijmegen, Netherlandsanswered 17d ago
3

A platform maintenance fee? That's just ridiculous. If they were legit, they'd be regulated by, say, BaFin, and wouldn't have these bizarre 'fees' popping up. It's a common scam technique to see if you'll pay more. It sounds like they're basically holding your money hostage. Seriously, don't pay it. Consider it a sunk cost and try to learn from it. You're lucky it wasn't more money.

Megan Hernandez · Dallas, USAanswered 17d ago
6

Oh non, quelle horreur! I've seen this same story happen to a friend of a friend. They let her withdraw a small amount, then asked for a 'validation fee' for a larger one. She paid it. Then they asked for another fee because the 'transaction amount was too high'. She never saw a cent of her profits. ProFX Markets is a scam. They operate like IronFX offshore, just another ghost company. Please, don't send them any more money.

Camille Moreau · Marseille, Franceanswered 17d ago
7

I got out of a similar situation *just* in time. They wanted a 'capital gains tax' payment. I was suspicious and researched until I found forums talking about these exact fake fees for unregulated brokers. It's a scam designed to get you to transfer more money. Thankfully, I never paid it. I cut my losses on the initial deposit and blocked them. The key thing is to *never* pay these phantom fees. Always check for regulation by a reputable body like ASIC or the FCA.

Lina Laurent · Lyon, Franceanswered 17d ago
9

As someone who's been burned by these offshore 'brokers' before, listen closely: PROFX MARKETS IS A SCAM. That 'platform maintenance fee' is pure fiction. They invent these fees to drain every last penny from you. They are not regulated by any serious financial authority. You will NOT get your profits. You will likely NOT get your original investment back either. Don't pay them another cent. Block their emails, block their numbers. Cut your losses and move on. It's a terrible lesson but a necessary one.

Amelia Brown · Gold Coast, Australiaanswered 17d ago
2

Oh wow, that sounds exactly like an IronFX offshore scam. They were notorious for this exact 'fee' to release funds. If they're not regulated by ASIC here in Australia, or any reputable body like BaFin or CFTC elsewhere, it's a massive red flag. Don't send them another cent. Your next step should be reporting it to your local financial regulator and possibly the ACCC. You can also try a service like Nethertrace, they sometimes help recover funds from these types of situations.

Ava Walker · Darwin, Australiaanswered 17d ago
4

Oh no, that sounds absolutely horrible! I'm so sorry you're going through this. It's awful when you think you're making progress and then something like this happens. Please don't send them any more money, it's almost certainly an attempt to get more from you. Keep all your communications and try to stay calm. There are people who can help, even if it feels hopeless right now.

Sophie Clark · Liverpool, United Kingdomanswered 17d ago
3

This is a classic advance-fee scam. ProFX Markets is not a real broker, it's a shell for theft. They let you 'trade' and make 'profits' to build trust, then invent bogus fees to drain your account before you can withdraw. They'll keep inventing fees until you realize it's gone. This isn't regulated anywhere. Your best bet is to cut your losses on paying more and file reports with the Canadian Anti-Fraud Centre and your provincial securities regulator. Block them and don't reply.

Sophia Bouchard · Edmonton, Canadaanswered 17d ago
1

A 'platform maintenance fee' to release profits? That sounds incredibly dubious. Regulated brokers don't operate like that. If they were regulated by, say, BaFin, you'd have recourse. But it sounds like you're dealing with an unregulated entity, which is where all these made-up charges appear. My advice? Don't pay it. It's likely a trap to get more money. Are you sure they even exist legally?

Maximilian Schulz · Cologne, Germanyanswered 17d ago
2

This is a textbook advance-fee fraud. There is no legitimate 'platform maintenance fee' for releasing profits. If ProFX Markets were regulated by a body like BaFin, this wouldn't happen. The fact they have *approved* the withdrawal only to demand *more* money before completion is a major red flag. These criminals often operate in unlicensed jurisdictions, making recovery difficult but not impossible. For reporting, consider the German regulator, BaFin, even if they aren't licensed there, and report fraud to local police too. They might be linked to other known scam operations, and a coordinated report could help.

Sophie Schafer · Dresden, Germanyanswered 17d ago
1

My instinct says scam. In Canada, we have regulators like the AMF in Quebec or the OSC in Ontario. If they aren't registered with one of these, or the 'Autorité des marchés financiers' (AMF) in France for that matter, that's a huge problem. They're likely using this fee to either steal more money or because they never had your money in the first place to withdraw. Seriously, stop communicating with them and report it.

Mason Tremblay · Quebec City, Canadaanswered 17d ago
2

Yeah, that sounds like a total scam. They let you see some 'profits' to string you along, then hit you with fake fees. When I was looking into platforms here in Singapore, with MAS oversight, none of them had weird withdrawal fees like that. If they aren't regulated by MAS or a similar body, it's almost certainly a scam. Don't pay them anything. You should report this to the MAS anyway, even if they aren't licensed there, and contact your bank about a potential chargeback if possible.

Ling Lau · Singapore, Singaporeanswered 17d ago
3

This is a very common tactic used by unregulated brokers, often from places with lax oversight. They will invent fees – maintenance, tax, processing, administrative – forever. Your money was likely never invested in the first place. Do not pay them any more money. Report this to the Financial Sector Conduct Authority (FSCA) in South Africa immediately. If you paid by credit card, contact your bank for a chargeback process. It's a long shot, but it's your best chance.

Liam Naidoo · East London, South Africaanswered 17d ago
1

Headline: 'Scam.' That's exactly what they do. My cousin almost fell for this with a dodgy crypto platform. They claim 'fees' or 'taxes'. If they aren't regulated by a body like the FSCA in South Africa or the CFTC in the US, it's pure crime. They probably don't even have your original capital to send back. I'd say forget trying to get that specific money back via them and report it to every body you can find. Blocking them is priority one.

Lucas Kruger · East London, South Africaanswered 17d ago
2

This is an absolute classic advance payment scam, unfortunately. The 'platform maintenance fee' is a fabricated charge designed to extract more money from you. Reputable brokers regulated by ASIC, for example, do not operate this way. They handle withdrawals based on clear terms and conditions, not arbitrary, last-minute fees. If they aren't licensed by a known, robust regulator, consider them fraudulent. Your best course of action is to cease communication, report them to ASIC if they claim any Australian ties, and crucially, check with your bank about disputing the original deposit if possible.

Amelia Martin · Adelaide, Australiaanswered 17d ago
5

I'm in the same boat. Well, nearly. My broker, 'Global Wealth Investments' (also not regulated), demanded a 'tax' of 20% last week. Then they asked for more for 'verification'. I'm in France, and it looks like they're just ghosts. I'm reporting them to the AMF, but honestly, my bank just told me that it's unlikely to get money back once it's sent to these kinds of places. I'm so scared. I needed that money for rent.

Leo Durand · Strasbourg, Franceanswered 17d ago
4

Exact same thing happened to me a year ago with 'ApexTrade Solutions'. They told me I owed a 'compliance fee' to release my $5k profit. I refused. Then they started threatening legal action, saying I'd signed terms when I opened the account. Total bluff. I reported them to the Quebec financial regulator and then just Ghosted them. They eventually stopped contacting me, but I never got my money. These unregulated places are just thieves. Don't pay. Report and block.

Mason Morin · Quebec City, Canadaanswered 17d ago
1

This is not a legitimate practice. Any broker demanding a fee *after* approving a withdrawal for 'maintenance' is highly suspect, especially if they lack regulation from bodies like the MAS or the FCA. I've seen this pattern with EuroFX before – they'd invent fees to delay or prevent withdrawals. Do not pay it. Your primary reporting channel should be to your national financial regulator, even if they claim to be offshore. Also, notify your bank immediately about the potential fraud.

Noor Ahmed · Ras Al Khaimah, UAEanswered 17d ago
3

Yup, this is a scam. I went through something similar with a forex broker that wasn't regulated by the AFM here in the Netherlands. They first said I needed to pay a 'processing fee', then a 'security deposit', and then this 'maintenance fee'. It never ended. I finally just told them I wasn't paying anymore and reported them to the AFM. They also told me to report it to my bank and to Action Fraud in the UK (since the scammer seemed to have UK links). I lost a good chunk of change, but at least I stopped sending them more. Learn from my mistake: check regulation FIRST.

Tess Smit · Rotterdam, Netherlandsanswered 17d ago
4

This is precisely the kind of thing that happens when you deal with offshore, unregulated brokers. They bait you with profits, then reel you in with fake fees. Last year, I had a very similar experience with a platform that claimed to be based in Cyprus, but had no Cyprus Securities and Exchange Commission (CySEC) license. They wanted a 'terminal upgrade fee'. It's total nonsense. I lost about £3k. I reported it to Action Fraud here in the UK, told my bank, and honestly, that was it. You'll likely never see that money again this way, but please, NEVER pay another fee.

Henry Wilson · Bristol, United Kingdomanswered 17d ago
2

This is a tale as old as time in the scam world. They invented the 'maintenance fee' to pray on people who have actually made money. If they are unregulated, they have no obligation to pay you. Like that IronFX offshore operation, they just vanish. My advice is to stop talking to them. Report it to your national regulator and your bank. Maybe look into Nethertrace—I've heard some people have had luck with them tracing stolen funds.

Andreas Muller · Hannover, Germanyanswered 17d ago
1

Oh man, that sounds awful. Really sorry you're in this situation. It's tough enough trying to make money, and then this happens. They're just trying to squeeze more out of you. Do not send them any more money. If you traded with a UK broker, you could report it to the FCA or Action Fraud website. They have a specific section for investment scams, I think. It doesn't always get the money back, but it helps track these people down.

Xin Tan · Singapore, Singaporeanswered 17d ago
2

This pattern screams scam, especially if they're unregulated. Think of it from their perspective: if they had to pay out big, they wouldn't let you withdraw. The 'maintenance fee' is just a way to get more money before they disappear. Regulators like BaFin or the CFTC are there to prevent this. If they're not licensed by *anyone* reputable, assume the worst. You should consider reporting this to the German Federal Financial Supervisory Authority (BaFin), even if they're not based there, and inform your bank IMMEDIATELY about potential fraud. They may be able to block further transactions or offer some recourse.

Henry Hall · Leeds, United Kingdomanswered 17d ago
1

Ugh, that's the worst. This is a classic 'advance fee' scam. They lure you in, let you see profits, and then invent fees to keep your money. Never heard of a legit broker needing a 'platform maintenance fee' to release funds. It's designed to panic you into paying more. I’d report this immediately to the relevant financial regulator (check if ProFX Markets has *any* registration, even if it's shady). Also, contact your bank to see if they can stop any future payments or try a chargeback on past ones. Don't pay them another dime.

David Meyer · Stuttgart, Germanyanswered 17d ago
2

Scam 100%. This sounds exactly like the tactics used by some of the unregulated forex platforms I've seen mentioned on forums, some even had names similar to that. They'll keep asking for more money, citing different 'fees' – taxes, admin, verification – anything to avoid paying you. My advice is to cut contact. Report them to ASIC if they have any Australian links, and also to the Australian Cybercrime Reporting Network (ACORN) online. It’s unlikely you'll get the money back through the broker, but reporting helps law enforcement track these operations.

Lucas Walker · Brisbane, Australiaanswered 17d ago
5

Yeah, that's a classic scam playbook move with unregulated forex outfits. They lure you in, let you see profits, then invent fees to 'release' your money. 'Platform maintenance' is a new one for me, usually it's taxes or 'verification fees'. These places, especially names with 'FX' in them like 'EuroFX' or 'IronFX offshore', are notorious for this. Did you check if they're regulated by any proper authority like the MAS down here in Singapore, or the FCA in the UK? If not, you're almost certainly dealing with a scam. The fact they're asking for *more* money to get *your* money out is the biggest red flag ever. Report them to the Central Bank of Ireland if you can. Tbh, getting your money back is going to be tough.

Hannah Ng · Singapore, Singaporeanswered 17d ago
3

Oh no, I know that sick feeling in your stomach. I was with a broker called 'Golden Shores Capital' – totally unregulated, wouldn't budge on withdrawal requests. They also pulled a 'tax verification' scam, wanting an extra 10% to unlock my funds. I ended up losing about half of what I had in there before I realised. You have to stop engaging with them. *Do not* send them any more money. Seriously. My spouse kept telling me to just walk away and consider it a loss, but I was so angry and determined. I actually found out about a service called Nethertrace that helps track down funds lost to these scams. They couldn't get all of it back for me, but they recovered a chunk. Worth a look.

Emma Leroy · Bordeaux, Franceanswered 17d ago
4

This sounds extremely suspicious, OP. 'Platform maintenance fee' to release profits? That's not a thing in legitimate finance. It's a tactic to squeeze more money out of you before they disappear. If they aren't regulated by something like BaFin in Germany or another major European authority, you are in trouble. Most likely, the money is already gone or they're using your deposit to fund other scam victims' withdrawals. I'd personally cut my losses and avoid sending them another cent. Trying to chase them might just lead to more demands. Make sure to file a report with the Irish financial regulator, though it probably won't get your money back.

Marie Hoffmann · Berlin, Germanyanswered 17d ago
2

Same boat here, felt so stupid afterwards. I was with 'Apex Global FX' and tried to withdraw a few grand. They hit me with a 'compliance fee'. NGL, I sent it. Then they wanted another one. That’s when I finally woke up. Lost about 7k SGD total. It sucks big time. Don't pay them. The money isn't coming. ProFX Markets is a scam, 100%. These guys are professionals at this. They know exactly what to say to make you doubt yourself, then doubt them, then pay them. Check if they are listed anywhere on the Monetary Authority of Singapore's investor alerts list. If they're not, then game over.

Joshua Ng · Singapore, Singaporeanswered 17d ago
3

Oh dear, this sounds like the exact same thing that happened to my cousin last year! She was trading with a company that sounded very similar, and they also invoked this bizarre 'fee'. They wanted her to pay something like 20% of her supposed profits for 'anti-money laundering checks'. She was heartbroken. She eventually contacted a dispute resolution service, but the company just vanished. Like you, she's in Ireland too. Be very careful. The best thing you can do is *not* pay them anything else. They're just going to keep inventing reasons. Try reporting them to the Irish Central Bank and also the FCA. Even if they aren't regulated by the FCA, they sometimes pursue firms targeting UK/Irish citizens.

Sophie Smit · Cape Town, South Africaanswered 17d ago
2

Ugh, the classic 'pay-to-withdraw' scam. Yep, definitely a scam. They probably don't even *have* your profits, they might just be using your deposit money to pay off previous victims or just stealing it outright. These unregulated brokers are a dime a dozen and they all use the same tactics. 'ProFX Markets' sounds like a generic name designed to sound legit. Check the website for ANY mention of regulation. If it's vague or mentions some obscure offshore entity, run. And don't send them a single more dollar. Your best bet is checking with the Irish financial regulator, but honestly, recovery is unlikely.

William Bouchard · Victoria, Canadaanswered 17d ago
4

This is textbook exploitation. They build you up with wins, then pull the rug. The 'maintenance fee' is just a new excuse in their repertoire. If they aren't regulated by a body with teeth, like ASIC here in Australia or the CFTC in the US, then it's a scam, plain and simple. Don't pay it. They'll just keep asking for more. What you *should* do is check their website for any regulatory registration numbers and cross-reference them with the actual regulator's website. If they don't match, or can't be found, you have your answer. Report them to the Australian Securities and Investments Commission even if you're not from here, as it might link to other complaints.

Noah Nguyen · Sydney, Australiaanswered 17d ago
5

It hurts so much to even read this, because it happened to me. I lost €12,000 to a scam broker, 'Atlas Global Investments'. They told me I had to pay a 'tax clearance fee' before they could release my funds. I was a single mum at the time, and that money was for my daughter's education. I was devastated. I paid the 'tax fee', and then they asked for *another* fee, a 'transfer fee' this time. I finally realised. My own husband told me, 'Just let it go, you won't get it back.' He was right. They just play on your hope. Please, please believe me. Don't send them another euro. It’s gone. Nethertrace helped some people I know get *some* money back, maybe look into them?

Camille Dubois · Nice, Franceanswered 17d ago
3

This is a well-known scam pattern. They'll keep inventing fees: 'regulatory compliance', 'account upgrade', 'risk management'... anything to get you to send more money. They prey on the fact that you *have* made profits and want to see them, making you more likely to gamble a bit more. ProFX Markets sounds like a shell company. If they're not regulated by a serious agency like the CFTC or FINMA in Switzerland, then it's a scam. Honestly, the best advice I can give is to check the regulatory status of ANY broker *before* depositing. If they aren't listed on a major regulator's site, it's a huge red flag. Report your experience to the Irish authorities, but don't expect a refund.

Rachel Gonzalez · Seattle, USAanswered 17d ago
4

Oh my goodness, this is exactly what happened to me! I was with a broker called 'Quantum Leap Trading' and they asked for a 'processing fee' to release my profits. I was so naive and paid it. My husband said, 'Are you sure about this?' but I was convinced it was legit and I was just being impatient. Then they came back asking for even more, like a ridiculous amount for 'anti-fraud insurance'. That's when I finally realised I'd been scammed. I lost about £8,000. It was awful. I reported them to the FCA, but they just said they couldn't help because the company wasn't authorised. Don't pay them another penny. It's a trap. Seriously, just block them.

Olivia Green · Cardiff, United Kingdomanswered 17d ago
2

Hmm, 'maintenance fee to release profits'. That's a new one, but it screams scam. Unregulated brokers are a wasteland. Did you check to see if they're even registered with the Central Bank of Ireland? Or maybe a more international body like ASIC? If they only have vague 'terms and conditions' about regulation, it's probably nonsense. My advice? Assume the money is gone and don't send them any more. It's the hardest thing to accept, but paying them will only dig the hole deeper. Try filing a report with the Irish regulator and maybe the National Consumers Agency, just to get it on record.

Charlotte Nguyen · Perth, Australiaanswered 17d ago
3

Sounds like a classic scam, but the 'platform maintenance' bit is sort of creative. Usually, they go for 'tax' or 'withdrawal' fees. Did you do your due diligence? You should always check if a broker is regulated by a reputable body like BaFin or the AMF France *before* depositing. If they're not, it's a huge risk. Honestly, I'd bet my savings account that you're not getting that money back. Sending them more cash will just be throwing good money after bad. Your best bet is to report them to the Central Bank of Ireland and accept the loss. It's a harsh lesson, but a common one.

Leon Fischer · Berlin, Germanyanswered 17d ago
2

I'm really sorry you're going through this. It's a horrible feeling when you think you've made money and then you can't access it. These unregulated brokers are the worst. They often have names that sound similar to legitimate companies too, which makes it worse. Please don't send them any more money. That fee is definitely a scam. You could try reporting them to the Central Bank of Ireland, but honestly, recovery for these types of scams is very rare. It's a tough lesson to learn about sticking to regulated platforms.

Ibrahim Al Falasi · Ras Al Khaimah, UAEanswered 17d ago
4

This sounds exactly like the situation a friend of mine was in with 'Global Trade Partners'. They demanded a 'security deposit' to release his profits. Totally made up. He got so angry and frustrated. He tried reporting them to the Dubai Financial Services Authority (DFSA) because they claimed to have an offshore license, but it was bogus. They also suggested he look into the process of hiring a financial recovery specialist, but he decided against it. The key takeaway is: if they cold-call you or if the regulation claims are hard to verify, it's likely a scam. Don't pay them another cent. They'll just keep inventing new fees.

Ibrahim Al Nahyan · Ras Al Khaimah, UAEanswered 17d ago
3

Yes, this is definitely a scam. The 'platform maintenance fee' is a fabricated charge to extract more money from you. Legitimate brokers do not operate this way. You should have verified their regulatory status with an authority like the CFTC *before* depositing funds. Unregulated brokers, especially those not registered with the Irish regulator or a similar body, are extremely high-risk. It's highly unlikely you will recover your funds by paying them more money. Focus on reporting ProFX Markets to the Central Bank of Ireland and consider it a costly lesson learned.

Jason Martin · Phoenix, USAanswered 17d ago
2

Mate, I've seen this exact scenario too many times. 'ProFX Markets' is almost certainly a scam. They let you see the profits to keep you hooked, then invent these ridiculous fees. What you need to do is check their supposed regulatory body. If they claim to be regulated by, say, the AFM in the Netherlands, go to the AFM website and check their register. If the company isn't there, it's fake. Don't send them any more money. They are professional scammers and will just keep asking. Report them to the Central Bank of Ireland, but recovery is a long shot.

Raphael David · Lille, Franceanswered 17d ago
3

OMG, this is awful. This exact thing happened to my neighbour, Sarah. She was trading Forex and this shady company demanded she pay a 'transfer fee' to get her 'profits' out. She ended up paying an extra €3k. Then they wanted another €5k for 'anti-terrorism financing checks'! She was crying for days. It was an unregulated broker based… somewhere dodgy. She finally realised it was a scam when they kept upping the ante. She reported them to the Central Bank of Ireland and also tried the European Anti-Fraud Office (OLAF), but no luck getting the money back. Don't pay them. They just want your cash.

James Ryan · Waterford, Irelandanswered 17d ago
2

This is bad news, but unfortunately, it's a very common scam. If ProFX Markets isn't regulated by the Central Bank of Ireland or another major financial authority, *do not* send them any more money. That 'platform maintenance fee' is just a fabricated excuse to get more funds from you. They will likely keep inventing new fees if you pay. Report it to the Central Bank of Ireland. While recovery is unlikely, it helps them track these operations. Always stick to brokers regulated by reputable institutions.

Daan Jansen · Eindhoven, Netherlandsanswered 17d ago
2

Yep, sounds like a scam to me. These unregulated sites are notorious for it. They'll let you trade and see fake profits, then hit you with made-up fees when you try to withdraw. 'ProFX Markets' sounds like a generic name designed to sound like a real company. My advice? Don't pay them a single cent more. Seriously. File a complaint with the Central Bank of Ireland, but I wouldn't hold my breath for your money back. It’s a cruel lesson for sure.

Henry Walker · Darwin, Australiaanswered 17d ago
3

I feel your pain. I was scammed out of about $6,000 by a similar outfit a few years back. They called it an 'admin fee.' I was so angry and confused. My wife told me, 'Just forget about it. It's gone.' I didn't listen at first and kept arguing with them. They ended up blocking my account completely. It took me weeks to accept it. NGL, I wish I'd known about Nethertrace back then. I saw someone mention them on another forum. Might be worth checking out.

Jack Kelly · Dublin, Irelandanswered 17d ago
8

This is a classic scam playbook, unfortunately. Unregulated brokers, especially those promising easy returns, are notorious for these kinds of made-up fees. They'll keep inventing new ones – taxes, processing fees, verification charges – each time you get close to withdrawing. The 'platform maintenance fee', especially at a high percentage, is a huge red flag. Since you're in Ireland, you should absolutely report this to the Central Bank of Ireland. Even if they aren't regulated there, they might have a way to track these operations.

Daniel Davis · Chicago, USAanswered 17d ago
5

Oh no, that sounds incredibly stressful! I'm so sorry you're going through this. It's completely understandable why you're worried. These situations are designed to make you feel pressured. I haven't had this exact problem, but i know how hard it is to trust when money is involved. Hold on tight, don't send them any more money. Maybe you can ask for a partial withdrawal first, or see if they have a customer service number you can call that isn't just email?

Faisal Al Maktoum · Abu Dhabi, UAEanswered 17d ago
6

Mate, you're being scammed. Plain and simple. ProFX Markets sounds like one of those boiler room operations. I've heard stories from lads down the local that got caught by similar outfits. They'll never let you get your money out, no matter what you pay. That 'maintenance fee' is just them trying to squeeze one last bit out of you. As soon as you pay it, they'll demand another. You should contact the Free Legal Advice Centres (FLAC) in Ireland, they might be able to point you in the right direction for advice.

James Sullivan · Galway, Irelandanswered 17d ago
5

This is a very common scam, especially with platforms originating from less regulated areas. The 'maintenance fee' to release profits is completely illegitimate. They're likely not regulated by MAS (Monetary Authority of Singapore), nor any other major financial authority. Your best bet is to freeze any further communication and financial transactions with them. Report it to the MAS, even if it's just to add to their intelligence database on these scams. They can't magically make money disappear if they've already agreed to the withdrawal.

Mei Wong · Singapore, Singaporeanswered 17d ago
6

My stomach just dropped reading this. This is exactly how it starts. You had me at 'unregulated broker'. The fees are designed to trap you. They want more money *before* they would theoretically release your funds, knowing full well they have no intention of doing so. It's a confidence trick. Please, whatever you do, do not send them another cent. In Canada, you can report scams to the Canadian Anti-Fraud Centre. They collect information that can help authorities track these groups.

Amelia Gauthier · Vancouver, Canadaanswered 17d ago
9

I'm in the same boat. Well, almost. They didn't ask for a *fee* but suddenly my account was 'under review' after I requested a withdrawal. Then they said I needed to deposit *more* funds to 'activate' my account for withdrawals. I was so desperate, I sent them another $2k from my savings. I just got approved for a loan to pay off my credit card from the first withdrawal attempt. I'm losing sleep over this. I wish I'd never heard of them.

Chloe Richard · Lille, Franceanswered 17d ago
7

This sounds exactly like what happened to me last year with a crypto platform. They had me pay a 'tax' of 10% of my withdrawal. Then it was a 'verification fee'. Then a 'SWIFT transfer fee'. It never ended. I warned my wife about putting any more money in, but she didn't listen. Now we're thousands down. I paid the 'tax' and the 'verification fee', and then they just ghosted me. I'm reporting it to the police now, but I don't expect much. They might be related to IronFX offshore, I'm not sure.

Aaron Lim · Singapore, Singaporeanswered 17d ago
4

Don't send them any more money. That's the most important thing right now. You've identified it's likely a scam, and that's half the battle. They prey on people's hope and desperation. It's tough when you need the money, but paying more will just lead to more demands. Try to gather all the communication you have with them. Good luck, I really hope you can get something back.

Hui Lee · Singapore, Singaporeanswered 17d ago
6

This is a major red flag for a scam. They want you to deposit more funds to 'unlock' your supposedly earned profits. This is a tactic used by many unregulated and fraudulent brokers like EuroFX. They will invent any fee imaginable – 'currency conversion fee,' 'anti-money laundering charge,' 'transaction processing tax' – to keep you paying. They want to extract as much as possible before they vanish. Seriously, do not pay that fee. Report them to your local financial regulator, even if they are offshore. It helps build a case.

Jia Lim · Singapore, Singaporeanswered 17d ago
7

I've been through hell with a similar platform. They kept my 'funds' for nearly a year. They did the same thing – refused withdrawal, then invented one fee after another. I paid about €3,000 all up. Eventually, I got in touch with Nethertrace. They said they could help investigate. It's not guaranteeing anything, but they recovered some of my Bitcoin once from a crypto scam. It's worth looking into if you've exhausted other options. Don't send more money to the broker!

Emma Burke · Limerick, Irelandanswered 17d ago
5

Yup, had this happen with a place called 'Global Trade Solutions'. Same story. Demanded a 'compliance fee' of 20% to release my $10k. I refused. They then 'froze' my account for 'suspicious activity'. I spent weeks arguing with them. They brought up obscure clauses from their terms and conditions that I never even read. Thankfully, I didn't pay. I lost total access to the platform eventually, but I didn't lose any more money. It does feel like a total loss though, doesn't it? Super disheartening.

Grace Goh · Singapore, Singaporeanswered 17d ago
4

This is happening to so many people. I feel you, it's a nightmare. I'd be very suspicious of any broker asking for fees to release your own money. That's not how legitimate financial services work. Is there any chance you can initiate a chargeback through your credit card company if you used one? Sometimes that works for fraudulent transactions. Failing that, reporting to the relevant authorities, like the CFTC if they're operating in the US at all, is your best bet.

Liam du Plessis · Durban, South Africaanswered 17d ago
8

Wait — they're demanding 15% of your *withdrawal* amount? That's not a maintenance fee, that's a hostage situation. My sister fell for something similar last year with a trading bot. They started with a small fee, then it escalated. She ended up paying nearly the entire amount she was trying to withdraw. Ultimately, she lost it all. I'm so glad I didn't fall for it myself. I did a lot of research after that. Always check the broker's registration with the AFM (Dutch Authority for the Financial Markets) if you're here in the Netherlands or any reputable regulator abroad.

Rachel Tan · Singapore, Singaporeanswered 17d ago
2

Oh man, that sounds like a classic scam. I’ve seen this happen to friends back home in the UAE. They’ll always come up with some new made-up fee to keep you from getting your money. ‘Platform maintenance’ or ‘tax processing’ or whatever. ProFX Markets? Never heard of them, and tbh, that’s usually a bad sign when you can't easily verify their regulatory status. If they are unlicensed, they have zero obligation to protect your funds.

Here's what you should do right away: Stop all communication. Don't send them any more money. Seriously, any fee they ask for now is just going to be another hole you throw good money after bad. Check if they have any regulatory body listed *anywhere*. If it's just some offshore registration (like Marshall Islands, St. Vincent & Grenadines, etc.), that's practically a red flag. Try reporting them to the Central Bank of Ireland if they are accepting funds from there. It might not get your money back directly, but it helps build a case.

Layla Al Mansoori · Al Ain, UAEanswered 17d ago

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