Crypto vanished from Coinbase account after a weird 'security upgrade' email, is it gone?
Hey everyone, feeling pretty sick to my stomach right now. I woke up this morning to an email that looked like it was from Coinbase, saying there was a mandatory security upgrade and I needed to verify my account or it would be temporarily locked. It had all the right logos and everything, so I clicked the link, logged in, and followed the steps. It asked for my 2FA code too, which I gave.
Now, my entire balance, around $12,000 worth of various coins, is gone. Completely. My transaction history shows transfers out to an unknown wallet address. I immediately changed my password, froze my account (or tried to), and reported it to Coinbase support, but they're just giving me canned responses about how crypto transfers are irreversible. Is there seriously *anything* I can do? I'm in Germany, this was my savings. I don't know what to do, feels like a nightmare.
asked by Marie Bauer· 27d ago