#coinbase
2 questions tagged with #coinbase
My savings gone after a fake 'crypto tax refund' phishing attack, can I get it back?
Okay so I feel like such an idiot. I got an email last week, looked really legit, saying there was a crypto tax refund available from the 'Australian Tax Office' for my last year's earnings. It had a link to what looked like a government portal. I clicked it, logged in with my Coinbase details (I know, I know!), and confirmed some stuff. Everything looked totally normal, like a real refund form. Then today, I check my Coinbase account... and it's empty. All my ETH, about 4 grand worth at current prices, is gone. They moved it straight to some random wallet address. I immediately changed my Coinbase password and enabled 2FA (which I *thought* I had on, but apparently not properly). I've reported it to Coinbase support, but they just sent an automated message about not being responsible for phishing. Is there seriously nothing I can do? I'm in Adelaide, this was my rainy day fund. Feeling pretty desperate here.
Lost ETH after AI deepfake support call – has anyone recovered from this new scam?
I really need some advice here, I feel so stupid. I was trying to troubleshoot a minor issue with my Coinbase account, just a small transaction not showing up. I Googled 'Coinbase support' and clicked what looked like the official link. It took me to a chat where an 'AI assistant' was super helpful, but then it escalated to a video call. The person on the call looked EXACTLY like a real Coinbase employee I'd seen in a YouTube tutorial once. Seriously, the voice, the mannerisms, everything. They guided me through a 'security verification' process, which involved me approving a transaction on my wallet to 'link' my account to a new, supposedly more secure, internal service. I thought it was legit. Next thing I know, my ETH is GONE. Like, cleared out. It was a substantial amount, honestly. I immediately contacted real Coinbase support, and they confirmed it was a scam, an AI deepfake. They said my funds were sent to an external address, and there's nothing they can do. Has anyone else fallen for this AI deepfake support scam? Is there ANY hope of tracing or recovering the funds? I'm in Lyon, France, and feeling completely lost.