Lost ETH after AI deepfake support call – has anyone recovered from this new scam?
I really need some advice here, I feel so stupid. I was trying to troubleshoot a minor issue with my Coinbase account, just a small transaction not showing up. I Googled 'Coinbase support' and clicked what looked like the official link. It took me to a chat where an 'AI assistant' was super helpful, but then it escalated to a video call.
The person on the call looked EXACTLY like a real Coinbase employee I'd seen in a YouTube tutorial once. Seriously, the voice, the mannerisms, everything. They guided me through a 'security verification' process, which involved me approving a transaction on my wallet to 'link' my account to a new, supposedly more secure, internal service. I thought it was legit.
Next thing I know, my ETH is GONE. Like, cleared out. It was a substantial amount, honestly. I immediately contacted real Coinbase support, and they confirmed it was a scam, an AI deepfake. They said my funds were sent to an external address, and there's nothing they can do.
Has anyone else fallen for this AI deepfake support scam? Is there ANY hope of tracing or recovering the funds? I'm in Lyon, France, and feeling completely lost.
asked by Raphael Lefebvre· 37d ago