My 'broker' is demanding a 'platform upgrade fee' to release my profits. Is this another scam tactic?

asked 9d ago5 views136 answers
0

Bonjour tout le monde. I'm really at my wit's end here, feeling totally stupid for even getting into this. I was approached on Instagram by someone claiming to be a financial advisor, super friendly, showed me 'her' trading results. She convinced me to put money into an online trading platform, kept saying it was super secure and easy. Started with 500 euros, then she guided me to 'invest' more and more when I saw the fake profits growing. I ended up putting in about 12,000 euros in total. Now, after trying to withdraw my profits (which show as over 35,000 euros, lol), the 'broker' is telling me I need to pay a 'platform upgrade fee' of 2,500 euros before they can process *any* withdrawal. They sent me an official-looking document, but it just looks like something anyone could make. Is this a common thing? I'm scared I've lost everything. I tried calling them, but it just goes to voicemail or someone who says they can't help me with that. Any advice, please?

136 Answers

47

Louis, I'm really sorry to hear you're going through this. Based on what you've described, it sounds like you've fallen victim to an advance fee scam, which is a very common tactic used by fraudulent brokers. They lure you in with fake profits, then invent various 'fees' (like your 'platform upgrade fee', 'tax fees', 'liquidity fees', 'insurance fees', etc.) that you supposedly need to pay *before* you can access your funds. The goal is to extract as much money as possible from you. A legitimate broker will never ask for such a fee to process a withdrawal of your *own* profits. They would deduct any legitimate fees from your balance. The 'official-looking document' is also part of their elaborate facade. Your money is almost certainly gone from that platform. Your best bet now is to gather all evidence: screenshots of communications, transaction records, the 'broker's' website URL, and any account numbers used. Report this to the local police (Gendarmerie Nationale or Police Nationale) and the French financial regulator, the Autorité des Marchés Financiers (AMF). Check your bank for possible chargebacks if you used a credit card or other reversible payment method. The sad truth is recovery is tough, but reporting is crucial. Please don't engage further with them or pay any more fees. That 2,500 euros would just disappear like the rest.

Ming Chan · Singapore, Singaporeanswered 9d ago
28

Oh no, Louis. This sounds absolutely awful, I'm so sorry. Please don't feel stupid, these scammers are incredibly sophisticated and prey on people's hopes. This 'platform upgrade fee' thing is a classic trick. They invent every possible excuse to get more money out of you. My advice is to stop all communication with them immediately. Do NOT pay that fee. It's a black hole. Focus on collecting all your transaction details and communicating with your bank. Even if it feels hopeless, sometimes banks have ways to reverse some transactions, especially if you can prove fraud. Sending you strength from Singapore.

Sara Al Qasimi · Sharjah, UAEanswered 9d ago
35

Louis, from Bordeaux here. Mon ami, you're not stupid, you're a victim. This is a very common scam. They create these fake trading platforms, show you imaginary profits, and then hit you with a string of made-up fees. 'Platform upgrade fee'? Total rubbish. I've heard 'tax fees', 'AML fees', 'conversion fees', 'liquidity fees'... it's all designed to get more money from you. The original funds are almost certainly gone. Do not pay another cent. Just block them. Report it to the AMF, that's your national regulator, and your bank. The more people report, the better the chances authorities have to track these criminals, even if it's a long shot for recovery. Don't let them string you along further.

Adam Lefebvre · Bordeaux, Franceanswered 9d ago
21

Same thing happened to me last year, Louis. Not with a 'platform upgrade fee' but they called it a 'tax clearance fee'. It was about 4,000 euros. I paid it because I was so desperate to get my money back. Guess what? After that, they asked for another 'international transfer fee'. That's when I finally realized. I lost about 15k euros in total. My bank couldn't do much because I authorized the transfers myself, though they did try. It's a horrible feeling. Please, for your own sake, do not pay that fee. You will never see your money or those 'profits'. Report it to your bank and the AMF immediately. I'm in Nice, so not far from you, and I know how frustrating it is when you can't even talk to anyone legitimate.

Adam Simon · Nice, Franceanswered 9d ago
14

A 'platform upgrade fee' for a withdrawal? Seriously? That just doesn't sound right at all. If the platform needs an 'upgrade', that's on them, not on you to pay for it just to access your own money. And especially not for a specific withdrawal. It just screams scam, tbh. I've only ever heard of commissions or spread fees, which are taken *from* your balance, not requested as an upfront payment. I'd be very, very wary of this. Don't send them any more cash, mate.

Amelia Williams · Sheffield, United Kingdomanswered 9d ago
38

Louis, I'm sorry you're in this position. This 'platform upgrade fee' is a classic 'advance fee fraud' tactic within the broader category of investment scams. Legitimate financial institutions, whether brokers, banks, or payment processors, do *not* require clients to pay fees upfront to *access their own funds*. Any legitimate fees (like wire transfer fees or withdrawal commissions) are either clearly stated in the terms of service and are deducted directly from the amount being withdrawn, or are paid to a regulated third-party service provider (like your own bank). The red flags here are numerous: unsolicited approach on social media, rapid and unrealistic 'profits', pressure to deposit more, and now the demand for an arbitrary fee to withdraw. Your first priority should be to cease all communication with this entity. Do not pay the fee. Then, contact your bank immediately to discuss potential chargeback options for the funds you sent. Also, file a report with the AMF in France. While recovery is often difficult, reporting is vital for law enforcement and regulators to track these operations. If the 'broker' was an unregulated entity like FXChoice or IronFX offshore, the AMF would have likely issued a warning about them already.

David Jackson · Boston, USAanswered 9d ago
12

Okay, a 'platform upgrade fee' to get *your* money out? Yeah, nah. That's not how any legitimate business works, especially not a financial one. Imagine if my bank, ING or ABN AMRO, told me I needed to pay a 'system improvement fee' before I could take out money. I'd laugh in their face. This is pure fiction designed to squeeze more money from you. Your funds are likely gone, and any additional money you send will just follow. Don't fall for it. It's a trap, mate.

Daan Jansen · Almere, Netherlandsanswered 9d ago
17

Ugh, another one of these. Louis, mate, this is absolutely a scam. No legit broker, not even some dodgy ones, would ask you to pay a 'platform upgrade fee' to get your money out. That's like the airline asking you for a 'plane maintenance fee' right before you board, but only if you want to get *off* the plane at your destination. It's ridiculous. Your money is probably long gone. Don't give them another cent. Get all your info together and go to the police and your bank. Aussie banks like CommBank or Westpac are usually pretty good with fraud, but it depends on how the money was sent. Good luck.

Ava Taylor · Sydney, Australiaanswered 9d ago
11

Totally a scam, Louis. A 'platform upgrade fee'? What even IS that? They literally make up these fees on the spot to keep the money flowing into their pockets. They know you're desperate to get your 'profits' so they come up with increasingly elaborate reasons. Do NOT pay it. You'll just be throwing good money after bad. Cut all contact. Get your bank involved straight away and report it to the financial authorities in France. I know a few people here in Waterford who got hit with similar 'broker' scams, it's a real epidemic. Don't be another statistic for this fee.

Sophie Sullivan · Waterford, Irelandanswered 9d ago
25

Louis, I'm so sorry this is happening. Been there myself. They started with me asking for a 'liquidity pool contribution' then a 'profit tax'. It's endless. The 'platform upgrade fee' is just another made-up hurdle. Don't pay it. I lost about 8k with a similar scam last year. What *did* help me was meticulously documenting everything and then reaching out to a firm called Nethertrace (nethertrace.co). They specialise in this kinda thing, kinda like a digital forensics for financial scams. They couldn't get *all* my money back, but they did help me recover a significant portion and stopped me from paying any more fees. It's not guaranteed for everyone, but it was worth it for me. Anyway, hope you can get some resolution. Stop communicating with the scammers, they're just playing games with you.

Ciara Lynch · Cork, Irelandanswered 9d ago
5

Oh, Chloe, that sounds EXACTLY like the scam that hit my cousin last year. They kept promising big returns, then suddenly it was taxes, then a 'withdrawal fee'. It's a classic pump-and-dump, just digital. The platform itself is fake, a front for them to take your money. Reporting it is a good first step, but honestly, the odds of seeing that money again are slim, sadly. I'd report it to the CFTC if you're in the US, or your country's equivalent. Keep all your docs.

Chloe van der Merwe · Cape Town, South Africaanswered 9d ago
6

I've been through this. It's brutal. They lure you in with the dream, then the fees start. 'Platform upgrade,' 'compliance fee,' 'KYC verification fee' — it's all garbage. They want to see how much more you'll pay before they disappear. Don't send them another cent. The money in the account is not real. It's just numbers on a screen they control. Nethertrace might be able to help with tracing, but it's tough.

Noor Al Maktoum · Ajman, UAEanswered 9d ago
4

A 'platform upgrade fee' to release *your own* profits? That sounds like pure nonsense. If the profits are real and yours, why would they charge you to access them? Makes no sense. These guys prey on people's greed and hope. The official-looking document is probably just a PDF they whipped up. Did you ever independently verify this 'advisor' or the platform with any financial regulators, like the AFM?

Camille Moreau · Lyon, Franceanswered 9d ago
4

I'm so sorry you're going through this. It's incredibly stressful. Don't blame yourself for falling for it; these scammers are very good at what they do. The best thing you can do now is stop sending them money. That 'fee' is just another way to bleed you dry. Try to gather all your communication and transaction records. If you bank with a major institution, sometimes they can help with chargebacks, though it's often a long shot with international transfers.

Mason Bouchard · Vancouver, Canadaanswered 9d ago
7

This 'platform upgrade fee' is a hallmark of a fraudulent operation, pure and simple. Real financial institutions don't operate like this. If you had legitimate profits, they'd be wired out, possibly after standard tax withholdings, not some arbitrary 'upgrade' cost. The fact that they are pushing for more money before releasing funds is a massive red flag. You should file a report with the CFTC immediately. It's unlikely you'll get the money back, but reporting is crucial to stop them from doing it to others.

Jason Hall · Atlanta, USAanswered 9d ago
3

Ugh, this is the worst feeling. Like being stuck in quicksand. I know it's hard when you see those numbers on the screen, but they're not real. That 'fee' is just them digging the hole deeper. Hang in there, okay? It takes courage to even talk about this. Try to take a deep breath. What bank did you use to send the money? Sometimes, if it was a credit card or a major bank transfer within the last few months, there's a slim chance of a chargeback.

William Smith · Quebec City, Canadaanswered 9d ago
5

I fell for something similar last year. Saw my 'profits' growing, then boom — tax, then a 'regulatory fee.' They promise the moon and then demand your wallet. The account on their platform is a mirage. They will keep asking for more money until you have nothing left. I lost about 8,000 euros. Reporting to the BaFin here in Germany was a joke. They said it's outside their jurisdiction. It sucks, I know.

Michael Hoffmann · Dresden, Germanyanswered 9d ago
4

Hey, don't beat yourself up over this. These scammers are professionals at manipulation. The 'upgrade fee' is a classic move. They'll invent any reason to keep you sending money. The best thing you can do is cut all contact with them right now. Stop replying to their messages, stop answering their calls. You did the right thing by asking here. It's great that you're looking for advice before sending more money.

Felix Bauer · Hamburg, Germanyanswered 9d ago
5

This is heartbreaking. I know that feeling of seeing the numbers go up, thinking you've made it. Then the rug pull. They're good, they really are. That 'upgrade fee' is just another lie to get more cash. It's not real. I lost a chunk too, around 6k. I reported it to the FCA, but they said these offshore ones are tricky. Never send them more money. You're not stupid, you were targeted.

Emma Laurent · Marseille, Franceanswered 9d ago
6

Red flag, red flag, RED FLAG! Seriously, an 'upgrade fee' to get *your* profits? That's not how legitimate finance works. They are absolutely trying to scam you further. Do NOT pay this fee. The money you see is fake. These people operate like phantom companies, often using fake names and addresses. Your best bet is to report it to your national financial regulator and potentially the police, though recovery is rare. Never trust someone who cold-contacts you on social media about investments.

Brian Young · San Diego, USAanswered 9d ago
5

DO NOT PAY. This is a well-known scam. They show fake profits to hook you, then invent fees to steal more. The platform is fake, the profits are fake. They just want your 2,500 euros, and then they'll invent another fee. They're probably a group operating out of somewhere like Cyprus or Eastern Europe. Reporting is good, but getting money back is almost impossible. Look up 'advance fee fraud' — it's exactly what this is.

Mia Fortin · Montreal, Canadaanswered 9d ago
4

Yeah, this sounds fishy as hell. 'Platform upgrade fee'? What does that even mean? To release money you've already earned? Sounds like they're just stalling or trying to get more cash out of you. I'd be super skeptical of any 'official document' sent by these types of operations too. Did you check if the platform itself is regulated by any body like the FCA or BaFin? Probably not.

Sean Doyle · Dublin, Irelandanswered 9d ago
5

I was in a similar situation. They wanted a 'clearance fee' after I 'made' a killing on crypto. It felt so real. I transferred the money, and then… poof. Gone. They disappeared. I reported it to the police, but they said unless I could prove they were physically in South Africa, they couldn't do much. The money in the account was just fake, a cruel trick. Don't send them anything else. I know it's hard, but accept that money is gone. Focus on protecting yourself going forward.

Lotte de Groot · The Hague, Netherlandsanswered 9d ago
6

This is exactly what happened to me. I invested with 'EuroFX' – total scam. They told me I needed to pay a 'tax' to release my profits. I paid it. Then they wanted a 'software update fee.' I kept paying. Ended up losing over 20,000 euros. The money was never real. They just manipulate the numbers on the screen. Please, please, do not send them any more money. Report them to the FCA if you are in the UK or your country's regulator. They are crooks.

Sarah Mokoena · Pretoria, South Africaanswered 9d ago
7

This sounds like a very common advance-fee scam. They will invent any reason to ask for more money – taxes, fees, upgrades, administrative costs. The platform is fake, the profits are fake. The only real money is the money you sent them. I would strongly advise you to stop all communication with these individuals and the platform. Report this to your national financial conduct authority. In Germany, that would be BaFin, but they often have limited reach for offshore scams. Nethertrace.co is one place that helps people track these operations.

Emma Richter · Frankfurt, Germanyanswered 9d ago
5

This is textbook advance-fee fraud. They're not going to let you withdraw anything because the profits aren't real. They'll keep coming up with new fees. They might even claim your bank requires it or that there's a problem with your account. The key is they are trying to extract as much as possible before they vanish. Report it to the relevant regulatory body in your country. For example, in Germany, you'd report to BaFin. Also, consider reporting to the police for fraud.

Jonas Schneider · Stuttgart, Germanyanswered 9d ago
5

Ugh, this is so frustrating. That 'upgrade fee' is a total fabrication. These brokers, especially those who cold-call or slide into DMs, are often unregulated and designed to steal your money. They create a fake trading environment where you see 'profits' but can never actually withdraw them. The best course of action is to cease all contact and report them to the relevant financial regulator in your jurisdiction. For instance, in the UAE, you could report to the SCA (Securities and Commodities Authority).

Fatima Al Qasimi · Sharjah, UAEanswered 9d ago
4

Seriously? An 'upgrade fee' to get your own money? That's a load of rubbish. It's a classic con. They want you to pay more. I’ve seen this happen to friends. They never see a cent back. The platform isn't real, the advisor isn't real. It's all smoke and mirrors. Don’t send them any more money. You're lucky you didn't send more. They prey on people who are excited about making money.

Anna Schmidt · Berlin, Germanyanswered 9d ago
5

This sounds exactly like an IronFX offshore scam. They have a reputation for this kind of thing. They show you big gains, then invent fees to prevent withdrawals. It's a classic advance-fee scam. Do not pay them. The money you see is fake. Report them to the authorities. If you're in the US, file with the CFTC. They will likely disappear once you stop paying or refuse to pay further. It’s devastating, I know.

Maryam Al Falasi · Al Ain, UAEanswered 9d ago
6

DO NOT PAY THEM. This is a scam. They will invent endless fees to get more money from you. The platform and profits are fake. It's designed to trick you into sending them more money. I lost a lot of money to a similar scam called FXChoice, where they also demanded fees. Report this immediately to your national financial regulator. You can also report it to Interpol or Europol if you suspect international fraud. It's a tough road, but you're doing the right thing by asking.

Andreas Schulz · Stuttgart, Germanyanswered 9d ago
5

This is textbook. That 'upgrade fee' is the classic final step before they ghost you. They create the illusion of profits and then invent a reason why you can't get them out. That document they sent? Probably generated from a template. No legitimate financial institution would operate like this. The whole thing smells fishy from the start, especially being approached on Instagram.

Naledi Naidoo · Durban, South Africaanswered 9d ago
4

Oh no, that sounds absolutely dreadful! I'm so sorry you're going through this. It's completely understandable to feel stupid, but please don't. These scammers are incredibly good at what they do, they prey on people's trust and desire for a better financial future. You did the right thing by questioning it. That 'upgrade fee' is a massive red flag.

Daniel O'Brien · Waterford, Irelandanswered 9d ago
4

That sounds incredibly stressful. I can only imagine how you must be feeling. But seriously, don't blame yourself. These people are professionals at deception. The fact that they're demanding a fee *after* you've already invested so much, and won't even let you speak to someone who can authorise a withdrawal, screams scam. Hang in there.

Isabella Bouchard · Halifax, Canadaanswered 9d ago
3

Ugh, Instagram? Yeah, that's where my cousin got hooked by a crypto scam. They promised the moon. Funny how the 'profits' always look so good until you try to touch them, right? And then BAM, some made-up fee. Did you give them any of your actual bank details beyond the initial deposit? Be super careful about that.

Emily Garcia · Houston, USAanswered 9d ago
4

Oh dear, that sounds like a very common scam. My neighbour almost fell for something similar. They show you fake profits on a fake platform, then demand fees for 'taxes', 'upgrades', or some other nonsense to release funds that don't even exist. Please don't send them any more money. That fee is definitely not legitimate.

Emma Wagner · Munich, Germanyanswered 9d ago
3

Aw mate, that's rough. Instagram is a minefield for this stuff. They reel you in with promises, make it look legit with shiny graphics and fake testimonials, then hit you with the 'fee' when you want your money. It's a classic bait-and-switch. Don't send them another cent. You've learned a tough lesson, but hopefully you haven't lost it all yet.

Lucas Harris · Perth, Australiaanswered 9d ago
5

The 'platform upgrade fee' is a very common tactic used by unregulated brokers. They create a sophisticated-looking interface that shows inflated profits, but the funds are never actually invested. When you try to withdraw, they invent a reason, like a fee, to extract more money or simply refuse. For future reference, always check if a broker is regulated by a reputable authority like the FCA in the UK or BaFin in Germany. If they're not, it's a huge warning sign.

Niamh Sullivan · Cork, Irelandanswered 9d ago
5

Sending you strength. I lost about €8k last year to a forex scam. Same deal: fake profits, then a ridiculous 'tax' fee. They even sent me fake documents. I reported it to the police and my bank, but honestly, getting money back is a long shot. The best you can do now is stop sending them money and block them everywhere. Nethertrace.co sometimes helps people track where funds might have gone, but it's not guaranteed.

Megan Gonzalez · Seattle, USAanswered 9d ago
4

I am very sorry to hear this. This is a known scam. The platform you are using is likely fake and designed to show fabricated profits. The 'upgrade fee' is simply a way to get more money from you before they disappear. Please do not send them any more funds. Try to report them to your bank immediately and see if they can block any further transactions.

Khalid Ahmed · Al Ain, UAEanswered 9d ago
4

Oh man, been there. I lost SGD 5,000 to something similar last year. They showed me all these amazing gains, and then when I wanted to cash out my 'profits', they suddenly needed a 'compliance fee'. I was so embarrassed, I didn't tell anyone for months. Just cut your losses and block them. Don't send more money, that's all they want.

Wei Ong · Singapore, Singaporeanswered 9d ago
4

This is exactly how these scams work. They'll keep coming up with new excuses for fees – maybe an 'international transfer fee', a 'government tax', etc. – until you have no more money or they just vanish. The initial 'advisor' on Instagram is likely a scammer too, not a real advisor. Please block them and do not engage further.

Daniel Doyle · Belfast, Irelandanswered 9d ago
5

This sounds exactly like the EuroFX scam I read about. They operate a fake platform, show fake profits, and then invent fees to extract more money. That 'official-looking document' is probably just a PDF they whipped up. Don't pay it. You're almost certainly not getting any money out, and paying that fee will just mean you lose even more.

Joshua du Plessis · Durban, South Africaanswered 9d ago
5

Warning! Do not pay this fee. This is a classic advance-fee scam. The platform is fake, the profits are fake, and the fee is just another trick to steal your money. They are likely regulated by no one, or in a jurisdiction with no oversight, unlike reputable bodies like the CFTC or FCA. Report them to your bank and block their communication channels immediately. Also, consider reporting to consumer protection agencies.

Jonas Bauer · Berlin, Germanyanswered 9d ago
4

I'm so sorry this happened to you. It's a horrible feeling. That 'upgrade fee' is a huge red flag. Real investment platforms don't suddenly demand more money to release profits. They usually have clear terms and conditions about withdrawals. You did well to question it. Please, please don't send them any more money. That's the hardest part, admitting it's gone, but sending more will just make it worse.

Grace O'Connor · Cork, Irelandanswered 9d ago
5

This is heartbreaking. I fell for a similar crypto scam – they promised insane returns and then wanted a 'withholding tax' to release funds. It was like 3,000 dollars! I was devastated. I reported it to my bank, but they said since it was a wire transfer, it was pretty much gone. Cut contact, block them, and warn everyone you know. It's a horrible lesson.

Sophie Kelly · Waterford, Irelandanswered 9d ago
4

That's incredibly frustrating, I can only imagine. That 'upgrade fee' is a known scam tactic. They create a convincing fake platform and then invent reasons why you can't access your money. My advice? Cut your losses on trying to get the money back from them, and focus on reporting them. Your bank and potentially a consumer protection agency are the first steps. Don't send them any more money.

Amelia Ouellet · Toronto, Canadaanswered 9d ago
4

Oh goodness, that sounds awful. So sorry you're going through this. Instagram is notorious for these sorts of scams. The fake profits, the elusive 'broker', and then the sudden demand for more money – it's all classic scammer playbook stuff. Please don't send them any more money. Block them and report the account on Instagram if you can.

Emily Jones · Cardiff, United Kingdomanswered 9d ago
5

Yeah, this is a common scam. They get you invested, show you fake profits, and then hit you with some kind of fee. The latest one I heard of involved a 'regulatory compliance fee'. Don't pay it. The money you see on the platform isn't real. You can try reporting it to your bank, but honestly, it's a tough road to get money back from these types of scams, especially if you sent it via wire transfer.

Wei Koh · Singapore, Singaporeanswered 9d ago
5

This is exactly what happened to me. I lost AUD 15,000 last year. They promised huge returns on an oil trading platform. Then came the 'withdrawal fee'. I was so naive. After paying it, they asked for another 'tax'. I finally realised. I reported it to the Australian Cybercrime Online Reporting Network (ACORN), but recovery is rare. Don't send them anything else.

Conor Sullivan · Dublin, Irelandanswered 9d ago
5

I'm so sorry to hear this. It sounds like you've encountered a very common online trading scam. The 'platform upgrade fee' is a classic sign. They make it seem like you're close to accessing your 'profits', but it's just a way to get more money from you. For future reference, always check if a platform is regulated by authorities like the FCA or AFM. If it's not, walk away. Don't send them any more money.

Emma Roy · Victoria, Canadaanswered 9d ago
2

Yep, that's a classic. The 'platform upgrade fee' is a fabrication. They want more money, and they'll just invent another fee or excuse if you pay this one. There's no real profit to release, sadly. The whole thing is staged.

When they ask for money for a 'fee' to release funds that aren't there, that's your biggest red flag. Always question such demands. Report it to the CFTC if you're in the US, or your local financial regulator.

Daniel Murphy · Limerick, Irelandanswered 9d ago
5

Oh, hun, I've been there. That sinking feeling in your stomach? I know it well. I lost about 15k to something similar a couple of years ago. They used all the same lines. Called me everyday, told me I was missing out on huge gains. When I wanted to cash out, suddenly there were 'taxes' and 'verification fees'. I ended up sending them even more money trying to get my original investment back. Total fool.

Don't send them another cent. It's gone. I'm still paying off a credit card from that. What helped me a tiny bit was talking to people on forums like this. Just admitting it was hard.

Rachel Thomas · Minneapolis, USAanswered 9d ago
1

A 'platform upgrade fee' to release *your* profits? That sounds incredibly fishy. Real financial platforms don't operate like that. If you've made profits, they're usually accessible after standard verification (which should be free, btw). This smells like a scam to get more money out of you.

Did they offer any guarantees? That's another massive red flag in my book. Investments always carry risk, no legit advisor pushes guaranteed returns.

Sophie Schafer · Berlin, Germanyanswered 9d ago
3

This is exactly what happened to me. The same story, the same lies about profits. I paid a 'withdrawal fee' and then a 'compliance fee'. When I still didn't get the money, they vanished. I feel so foolish. I had put in 7,000 euros. They even sent me fake bank statements showing the money was 'in process'.

My husband told me it sounded too good to be true from the start. I wish I had listened. Now I'm just trying to figure out how to pay my bills. This is a nightmare.

Sophie Jansen · Rotterdam, Netherlandsanswered 9d ago
2

Wait — a 'platform upgrade fee'? That's not a thing. Seriously. If you have profits, you should be able to withdraw them. They'll just keep inventing reasons to ask for more money. It's a common tactic with these fake brokers. They prey on people who see numbers going up and want their money out.

Don't pay it. Block them. If you paid with a credit card, dispute the charges immediately. Some people have had luck with crypto recovery services, though it's a long shot and can be costly too. Nethertrace is one firm some people mention for that.

Olivia Pelletier · Quebec City, Canadaanswered 9d ago
1

Oh mate, that's a rough situation. Sounds exactly like what a lot of these dodgy online outfits do. The instant they get wind you want your money out, they slap on some ridiculous fee. Don't send them the 2,500 euros, whatever you do. It's a trap.

I'd suggest reporting it to your country's financial regulator. Here in Australia, that would be ASIC. They might not get your money back, but it helps them track these scammers down and warn others. Hang in there, you're not alone.

Lucas Thompson · Brisbane, Australiaanswered 9d ago
2

Yeah, that sounds like a total scam. 'Platform upgrade fee' is just a made-up charge to get more cash. They're trying to bleed you dry. The profits you're seeing are likely fabricated anyway.

Seriously, don't pay it. If you used a credit card, call your bank and try to initiate a chargeback. That's your best bet for getting any of it back. A lot of these sites are linked to known scams, especially if they operate offshore.

Lauren Lee · Portland, USAanswered 9d ago
1

Ugh, that's a really tough spot to be in. I'm so sorry you're going through this. I've seen this happen to friends, and it's heartbreaking. They play on your excitement when you see the 'profits'.

Don't send them any more money. That's the most important thing. It's a classic scam. They want to keep you investing until there's nothing left. Try to report them to the FTC if you're in the US. Every report helps, even if it feels like nothing is happening.

Brandon King · Phoenix, USAanswered 9d ago
1

This is a textbook advance-fee scam. They lure you in with fake profits, then hit you with a fee to 'release' money that doesn't exist. It's heartbreaking to fall for, but these scammers are very good at what they do.

As tough as it is, assume that money is gone. Don't send them any more. Instead, focus on reporting it. If you can identify the company, report it to MAS in Singapore, or Interpol if it seems international. Every bit of information helps.

Joshua Chua · Singapore, Singaporeanswered 9d ago
3

I recognize this pattern. Happened to me too, a few years back. They kept asking for 'taxes', then 'legal fees'. I ended up losing about 8,000 euros. I felt so stupid and ashamed. The 'profits' on the screen looked so real.

After that, I got really cautious. Now, if *any* platform, even a legit one like my savings account at ING, asks for a weird fee to release my own money, I'm out. I'll call the bank directly using the number on their official website, not any number they give me. You did right by asking here.

Sophie van den Berg · Amsterdam, Netherlandsanswered 9d ago
2

Oh non... Je comprends tellement. This is the worst feeling. They promise the moon and then... nothing. I lost 4,000 euros to a platform called EuroFX. Same story: fake profits, then a fee to withdraw. They told me it was a 'regulatory fee'. I paid it. Then they disappeared.

I'm still trying to get my head around it. My partner said it was a scam from the beginning but I wanted to believe. Now I just try to warn everyone I know. If it sounds too good to be true, it always is.

Lea Thomas · Bordeaux, Franceanswered 9d ago
1

This is exactly the same scam that took £5,000 from me last year. They called it a 'processing fee' for my withdrawal. When I refused, they threatened to freeze my account permanently. I was so scared. Then they just vanished.

I reported it to Action Fraud here in the UK, but honestly, it felt like shouting into the void. They're very good at hiding. Don't send them any more money. Your money is likely gone.

Harry Smith · London, United Kingdomanswered 9d ago
1

This is a very common scam. The 'platform upgrade fee' is just a made-up charge to extract more money. They want to see how much more you're willing to send.

Don't pay it. If you paid with a credit card, contact your bank *immediately* to report the fraud and see if you can get a chargeback. It's your best chance. Also, report it to BaFin in Germany. Every bit of information helps them build cases.

Lina Schneider · Berlin, Germanyanswered 9d ago
2

This sounds very much like an advance-fee fraud, a common tactic used by fraudulent brokers, particularly those not regulated by bodies like the FCA or the CFTC. They fabricate profits to entice you, then invent fees like 'platform upgrades' or 'taxes' to prevent you from withdrawing your funds. The key is that the funds you're trying to withdraw likely never existed in the first place; it's all a digital illusion.

What to do:

  • Do NOT pay the fee. This will only lead to more demands.
  • Gather evidence: Save all communications, screenshots of the platform, transaction records, and any 'official' documents they sent.
  • Report it: File a report with your national financial regulator (e.g., FCA in the UK, BaFin in Germany, ASIC in Australia) and potentially with law enforcement or cybercrime units. Consider reporting to an organization like Nethertrace, as some users have found them helpful in tracing digital assets, though success isn't guaranteed.
Sophia Gauthier · Edmonton, Canadaanswered 9d ago
1

Ugh, the platform upgrade fee. I've seen this on other forums. It's a total sham. They just make up fees as they go along. It's designed to make you give up or send more cash.

I'm sorry, but the money is probably gone. They are pros at this. Block their numbers and emails. Don't engage anymore. It's hard to accept, I know. I lost some money to FXChoice a while back, same tactics.

Olivia Kruger · Johannesburg, South Africaanswered 9d ago
1

Oh dear. That 'platform upgrade fee' is absolutely a scam. They create fake profits on a fake platform and then demand more money. I've seen this exact scenario too many times. You're not stupid for falling for it; they are very manipulative.

Do not pay them anything else. Seriously. It's the golden rule. Whatever money you sent is likely lost. You can try reporting them, but recovery is very rare.

Emma O'Connor · Limerick, Irelandanswered 9d ago
2

That sounds exactly like the IronFX offshore scam I fell victim to. The fake profits on the dashboard, the sweet-talking broker, and then the impossible withdrawal fees. They called mine a 'liquidity fee'. I paid 3,000 euros for it. Never saw a cent back. It was devastating.

Don't send them the upgrade fee. It's a lie. They will just invent another fee. The best thing you can do now is cut your losses and report them to your country's financial watchdog. That's what I eventually did, but it was way too late for my money.

Maximilian Fischer · Hamburg, Germanyanswered 9d ago
1

Yup, that's a scam. 'Platform upgrade fee' is just a way to get more money out of you. They are criminals. I got caught by OptionStarsGlobal, lost about 4 grand. They had a similar story. They promised huge returns and then when I wanted my money, they said I owed taxes and fees.

Don't pay it. Block them. It's heartbreaking, I know. But sending more money will just make it worse. You might want to check if your bank offers any fraud protection for digital transactions.

Conor Sullivan · Limerick, Irelandanswered 9d ago
1

This is classic. The 'upgrade fee' is a dead giveaway. They create a fantasy on screen and then charge you to 'unlock' it. It's a terrible feeling, but please, please do not send them any more money.

This kind of scam is prevalent on social media. Report the profile to Instagram and any financial regulator you can find. For example, in the UK it's the FCA, in Germany, BaFin. It won't get your money back, but it might stop them scamming someone else tomorrow.

Oliver Taylor · Hobart, Australiaanswered 9d ago
8

Ugh, the classic 'upgrade fee' or 'tax fee' or 'regulatory fee' – it's a textbook scam. They *never* mentioned this when you were depositing, right? That's your first major red flag. They want more money *before* you can get any out, and surprise, surprise, you'll never see that 2,500 euros, or your original 12,000 for that matter. The 'profits' are just numbers on a screen they control. This is identical to many cases reported to the CFTC, sadly. Don't send another cent.

Jonas Muller · Stuttgart, Germanyanswered 9d ago
7

Oh no, this sounds absolutely awful. I'm so sorry you're going through this; feeling stupid is the *worst* part, but honestly, these scammers are SO good at what they do. They prey on people's hopes and trust. Please don't beat yourself up. The fact they're asking for *more* money to release *your* money is a massive sign. It's not how legitimate financial services work at all. Stay strong, and try not to send them any more funds.

Noah Bos · Eindhoven, Netherlandsanswered 9d ago
6

Platform upgrade fee? Right. Sounds like pure fantasy. If it was a legit platform, any fees would be clear upfront, or deducted from your trading balance, not demanded as a separate 'upgrade' to get *your* money back. That 'official-looking document' is likely just a PDF they whipped up. They probably want that 2,500 to string you along for a bit longer. They'll invent another reason after that. Classic pump-and-dump, just with your cash.

Sean Walsh · Belfast, Irelandanswered 9d ago
7

I fell for something similar a few years back. Put in about £8k and they hit me with a 'clearance fee' to get my funds out. Sounded so official. My spouse told me it was dodgy, but I was so caught up in the 'potential gains'. Long story short, I never saw a penny again. Lost the lot. The best thing I did was report it to the police and the FCA, even though they said it was unlikely to be recovered. At least it's on record. Don't send them that upgrade money.

William Morin · Edmonton, Canadaanswered 9d ago
5

Oh my god, a 'platform upgrade fee'?? That's just absurd. Legitimate brokers and financial platforms don't operate like that. Fees are usually transparent and associated with trades or account management, not a arbitrary demand to release *your* profits. They might even send you a fake statement or contract, it's all part of the illusion. If you can, try reporting them to the relevant financial authority, like the AFM in the Netherlands if you're there. Anything to put a stop to them.

Hannah Koh · Singapore, Singaporeanswered 9d ago
9

This smells incredibly fishy. That 'upgrade fee' is a classic tactic used by scam platforms like OptionStarsGlobal and EuroFX. They create a fake profit on your screen to lure you in, then invent excuses why you can't withdraw. 'Platform upgrade', 'tax liability', 'anti-money laundering check' – it’s all garbage. The only way out is to stop communicating with them, block them everywhere, and understand that the money is gone. You can try reporting it to Nethertrace, they might have resources. It’s tough, I know.

Daniel Nel · East London, South Africaanswered 9d ago
6

Hang in there. It's completely understandable to feel overwhelmed and upset right now, but please know you're not alone in this. So many people have been targeted by these kinds of scams. The 'upgrade fee' is a huge red flag – legitimate companies don't demand extra cash to release funds you've already earned. Focus on protecting yourself from further losses. Cut off contact with them and don't send any more money. Reporting them is a good step, even if recovery is unlikely.

Liam Gagne · Victoria, Canadaanswered 9d ago
8

This sounds exactly like the fraudulent schemes we track. The 'upgrade fee' is a fabrication designed to extract more money. Genuine platforms registered with regulatory bodies like the FCA or BaFin have clear fee structures and robust withdrawal processes. They don't invent new fees on the fly to prevent you from accessing your capital. Any 'official-looking document' from them is likely forged. Never pay such fees. Your best course of action is to cease all contact and report the platform to relevant authorities.

George Green · Nottingham, United Kingdomanswered 9d ago
7

Oh goodness, another one! I swear these people are relentless. An 'upgrade fee' to release your *own* profits? That’s not just dodgy, it’s criminal. They’ve likely cooked the books on your account. There’s no such thing as a legitimate 'platform upgrade fee' in this context. They’ll just keep inventing new fees if you pay this one. Please, for your own sake, do not send them that money. Report them to the police or any financial regulator you can find. This whole thing stinks.

Olivia Wright · Glasgow, United Kingdomanswered 9d ago
5

I’m in a similar boat. They told me I had to pay a 'withholding tax' before I could get my supposed winnings. It was like, 3,000 dollars this time. I already sent them 1,500 last week for something else, a 'processing fee'. I haven’t sent the tax money yet, thank god. My wife keeps telling me it’s a scam, but I was hoping... so stupid. It's been like 3 months since I first invested.

Jacob Tremblay · Victoria, Canadaanswered 9d ago
6

No, no, no. That 'upgrade fee' is pure scammer talk. They want to bleed you dry. They probably use similar language to what FXChoice or IronFX offshore would use. Real brokers don't invent random fees like that. The profits you see are fake. Don't send them anything else. You've probably lost your initial investment already, and paying this fee will just mean you lose even more. Be very careful. Cut contact.

Levi Meijer · Utrecht, Netherlandsanswered 9d ago
7

This is exactly what happened to me last year. They said I needed to pay a 'capital gains tax' of a few thousand euros to release my profits. I panicked and paid it. Then they said there was another 'regulatory compliance fee'. I ended up sending them nearly 5,000 euros extra. Then poof, they disappeared. The 'profits' were all fake. I feel so foolish now. Please, don't send them the money. It's gone.

Julia Bos · The Hague, Netherlandsanswered 9d ago
5

They told me the same thing! I had supposedly made over $20,000 on this platform. Then they asked for a $1,000 'verification fee'. I paid it because I was so excited to get my money. That was two months ago. Now they're saying I need to pay $3,000 for a 'wire transfer security deposit'. I haven't paid it. I think I'm going to lose everything. My husband is furious with me.

Thomas Jones · Brisbane, Australiaanswered 9d ago
6

They got me too. Mine was a 'validation fee'. Showed me thousands in profit. I put in about $7,000 AUD. They wanted $900 from me. I didn't pay it, thankfully. My gut told me it was dodgy. I talked to a mate who works in finance and he confirmed it was a scam. These people are slick. They promise the moon. Don't give them another dollar.

Andreas Wolf · Dusseldorf, Germanyanswered 9d ago
8

This is unfortunately a very common scam. They manufacture fake profits on a dashboard they control to make you feel good about investing more. Once you try to withdraw, they invent an 'upgrade fee', 'tax', or 'legal fee' to extort more money. The document they sent is likely fake. Do not pay. Report the incident to your local police and your country's financial regulator (e.g., BaFin for Germany). Consider using a service like Nethertrace.co to help track their digital footprint, though recovery is difficult.

Sean Doyle · Galway, Irelandanswered 9d ago
5

My brother lost 5k to one of these. They told him he had to pay a fee to get his 'bonus earnings'. He paid it, and then they asked for more. He realised too late. It's devastating, I know. But you have to stop now. Don't send them any more money. They are professionals at this. Block their numbers, block their emails. Don't engage.

Ibrahim Ahmed · Dubai, UAEanswered 9d ago
6

This is the exact same scam that TargetFX used on my friend last month. They presented fake profits and then demanded an 'international transfer fee'. It's all a lie. The money you see is digital illusion. They want to get as much as possible before vanishing. They even sent him a fake court order. Please, do not send them any money. Block them immediately.

Faisal Al Marri · Ras Al Khaimah, UAEanswered 9d ago
7

Oh dear. This is a very common modus operandi for offshore brokers. They create a convincing-looking platform and then use these 'fees' as a way to steal more money. They prey on greed and hope. I've seen similar stories involving entities that might be related to FXChoice. You should immediately cease all communication and report them to the relevant financial authority in your jurisdiction. Do not send them any more funds.

Khalid Al Marri · Abu Dhabi, UAEanswered 9d ago
6

I got hit with a similar thing about six months ago. Put in $3,000 and they showed me $9,000 in profit. Then they wanted $500 for a 'license fee' to release it. I was so desperate to get it out. I almost sent it. But my daughter convinced me it was a scam. Thank goodness I listened. They stopped contacting me after I refused. I think they just move on to the next victim. It's horrible, I'm sorry this happened to you.

Chloe Nel · Bloemfontein, South Africaanswered 9d ago
7

This is a scam. They are not a broker. They are criminals. That fee is fake. They will never release your money. Don't pay it. Cut contact. Report them to the police. And maybe check out Nethertrace.co, they sometimes have info on these types of operations. I've seen this exact story play out too many times. It's heartbreaking. You did nothing wrong, they are the bad guys.

Tess van Dijk · Breda, Netherlandsanswered 9d ago
5

Bonjour, I'm very sorry to hear this. This 'platform upgrade fee' is a classic red flag. It's a very common scam tactic. They make you think you're close to getting your money, then hit you with a surprise fee. No legitimate broker operates this way. If they were legit, that fee would come out of your profits, not be demanded upfront. Your money is likely gone, but please report it anyway.

Hugo Garcia · Bordeaux, Franceanswered 9d ago
4

Oh, this sounds *exactly* like what happened to me. I lost about 8,000 euros. They had me so hopeful seeing those fake numbers go up. When I tried to withdraw, they also asked for a fee. I paid it, thinking it was the last step. Then they asked for *another* fee. That's when I finally woke up. My husband said I was being naive, and he was right. I never got a single cent back. Don't pay them another euro.

Mia Leroy · Lyon, Franceanswered 9d ago
4

Please, please do NOT pay this fee. This is a well-known scam. They invent 'fees' as a final step to extract more money. It's designed to prey on people's greed and hope. You will not get any money back if you pay it. The platform itself is likely fake, and the 'advisor' is a scammer. You should report this incident to the French authorities, like the ACPR (Autorité de contrôle prudentiel et de résolution).

Eva de Jong · Eindhoven, Netherlandsanswered 9d ago
3

Yeah, this screams scam. 'Platform upgrade fee' to release profits? That's not how legitimate finance works, especially not with regulated brokers. Did they ever provide you with proper licensing details from a reputable body like the FCA in the UK or the AFM in the Netherlands? If not, and if the platform itself looks a bit dodgy, then yeah, you've likely been scammed. I'd be very surprised if you see that money again, sorry.

Emma de Boer · Groningen, Netherlandsanswered 9d ago
5

This is a typical 'advance fee' scam. They use fabricated documents to appear legitimate. The platform is designed to show inflated profits that aren't real. Once they have extracted as much as they can, they invent further obstacles like 'upgrade fees' or 'tax payments' which are also fake. The key is to never send more money. For reporting, you can try filing a complaint with the police, but recovering funds from these operations is extremely difficult. Consider looking into Nethertrace.

Mia Dubois · Marseille, Franceanswered 9d ago
3

Ugh, a 'platform upgrade fee'? That's just ridiculous. It sounds like they are just making it up as they go along. If the profits were real, why would they need *your* money to 'upgrade' anything? It makes no sense. Did you even check their registration with a financial authority like the BaFin in Germany? Probably not, these scammers target people who are eager to make quick money. I'm sorry, but it sounds like a lost cause.

Adam Petit · Montpellier, Franceanswered 9d ago
4

Oh no, this sounds really tough. It's so easy to get caught up when you see those numbers climbing. Please try not to blame yourself too much. These people are very good at what they do. Reporting it is important though. Even if you don't get your money back, it helps authorities track these scams. You can file a report with the Interpol or your local police. Stay strong.

Sara Sheikh · Ajman, UAEanswered 9d ago
4

I'm so sorry you're going through this. It's gutting when you think you're on a good thing and then this happens. They always have an excuse to keep your money. That 'upgrade fee' is a classic line. You're not stupid at all, they are manipulative. For reporting, try the Australian Competition and Consumer Commission (ACCC) Scamwatch. They log these things and can provide advice. Don't send them any more money, okay?

Grace Martin · Adelaide, Australiaanswered 9d ago
5

This is exactly what happened to me, but with a crypto platform called 'GlobalTradeFX'. They demanded a 'compliance fee'. I paid it – 3,000 CAD. Then they wanted another 'tax' payment. I was horrified. I realised it was a scam then. I contacted my bank, TD, but they said once the money is sent via wire transfer, it's almost impossible to get back. So, they basically stole it. Don't pay any more.

Charlotte Pelletier · Ottawa, Canadaanswered 9d ago
4

That's a classic advance fee scam. They reel you in with fake profits, then hit you with a bogus fee to 'release' the funds. It's designed to make you pay more before you realise it's all a lie. You should report this to the Financial Conduct Authority (FCA) in the UK if the platform claims to be regulated by them, or your local financial regulator. They maintain warning lists of unregulated or fraudulent firms. Don't send them any more money.

Oliver Wilson · Bristol, United Kingdomanswered 8d ago
4

My friend went through this. They lost 5,000 pounds to something similar. The 'broker' asked for a 'validation fee'. She paid it. Then they asked for a 'legal fee'. She got suspicious and refused. They then 'froze' her account and she never heard from them again. She reported it to the Gardaí but they said without a regulated entity involved, recovery is very unlikely. She’s heartbroken. Don’t pay them.

Sean Doyle · Waterford, Irelandanswered 8d ago
4

This is unfortunately a very common type of scam originating from unregulated platforms, often linked to firms like FXChoice or EuroFX, which are known scammers. The 'platform upgrade fee' is a fabricated charge designed to get more money from you. Legitimate platforms do not ask for such fees to release profits. You should report this to the relevant financial regulator in your country. For Dubai, that would be the UAE Securities and Commodities Authority (SCA).

Yusuf Al Maktoum · Dubai, UAEanswered 8d ago
3

I'm really sorry this happened. It sounds incredibly stressful. My sister had a similar experience where she was asked for a 'transfer fee'. She ended up paying it, which was a mistake. They kept stringing her along. Eventually, she reported it to her bank, AIB, and they advised her to contact the Gardaí Fraud Bureau. It's a long shot, but reporting it is the right thing to do. Don't send any more money.

Ciara Murphy · Limerick, Irelandanswered 8d ago
4

This is so upsetting to read. I know how exciting it is when the numbers go up, but it’s almost always a trick with these online platforms. The 'upgrade fee' is a complete fabrication. They are just trying to get more cash from you. You should report this to the Financial Sector Conduct Authority (FSCA) in South Africa. They have a warning list for scams. Please, please don't send them any more money. You've lost enough already.

Sophie Kruger · Cape Town, South Africaanswered 8d ago
5

Stop right there. Do NOT pay that fee. It's a scam. I've seen this with OptionStarsGlobal and similar operations. They show you fake profits and then invent fees to keep your money. That document they sent is probably fake. They will just keep asking for more fees if you pay this one. Report it to the French authorities, like the DGCCRF (General Directorate for Competition Policy and Consumer Affairs). Seriously, you won't get your money back this way.

Adam Dubois · Lille, Franceanswered 8d ago
4

Oh goodness, this is awful. I'm so sorry. It's completely understandable you felt stupid, but these scammers are professionals. They have perfected these tactics. That fee is a lie. They will never release your profits. My advice? Report it to the authorities and accept the loss. Sometimes, trying to chase the money makes it worse. You can file a report with the police, but recovery is rare. Maybe look into Nethertrace for advice on tracking.

Lina David · Marseille, Franceanswered 8d ago
4

This is textbook. The fake profit, the impossible withdrawal, the manufactured fee – it's all part of the scam. They target people who are already invested emotionally and financially. You need to report this to the relevant financial regulator. In Australia, it's ASIC (Australian Securities and Investments Commission). They maintain a register of licensed entities. If the platform isn't on it, that's a major red flag. Never send them more money.

Noah Williams · Gold Coast, Australiaanswered 8d ago
4

This sounds exactly like what happened to my cousin with a platform called 'PrimeMarkets'. They asked for a 'capital gains tax' payment after she requested a withdrawal. She paid it, then they wanted an 'international transfer fee'. She was devastated. She reported it to the Ontario Securities Commission, but they said they couldn't help much unless the company was registered in Ontario. Don't pay anything else.

Isabella Cote · Winnipeg, Canadaanswered 8d ago
5

This is absolutely a scam. I've seen this exact scenario play out before with platforms linked to IronFX offshore. They will keep inventing fees – tax, legal, clearance, etc. – and you will never see your money. The original 'advisor' is part of the scam. Report them to the Monetary Authority of Singapore (MAS) if they claimed any Singaporean connection. They will not release your funds, no matter what you pay.

Jia Chua · Singapore, Singaporeanswered 8d ago
4

I'm so sorry to hear this. That 'platform upgrade fee' is a complete fabrication. These scams are designed to drain every last euro from you. The most important thing now is *not* to send any more money. Report this to the Garda Síochána (Irish Police) and your bank. While recovery is unlikely, reporting helps authorities build cases against these fraudulent operations. Consider looking into specialist investigators like Nethertrace, they sometimes have success.

Sean O'Connor · Dublin, Irelandanswered 8d ago
8

Oh wow, this sounds *exactly* like the common 'advance fee' scam on trading platforms. The fabricated 'upgrade fee' is a classic red flag. They show you fake profits to lure you in, then invent a reason why you can't get your money out. They know if you pay this fee, they'll just invent another one. The document they sent is likely a forgery. Any reputable broker regulated by authorities like the FCA or BaFin would never operate like this. For reporting, you can check with your country's financial regulator, like the AFM here in the Netherlands, or even national police cybercrime units.

Maryam Khan · Sharjah, UAEanswered 8d ago
5

I'm so sorry you're going through this. It sounds incredibly stressful and it's completely understandable you feel that way. Please don't blame yourself, these scammers are experts at manipulation. They play on greed and hope. The fact that they're asking for *more* money to release *your* profits is a huge, huge warning sign. It's not how legitimate finance works. Hang in there, and try to focus on what you can do next, not on what's happened. Sending you strength.

Tess de Groot · Tilburg, Netherlandsanswered 8d ago
10

Stop! Do not pay that fee. This is textbook fraud. They've created a fake platform and are now extorting you. There is no 'upgrade fee' to release profits. This is a well-known tactic used by unregulated and scam brokers like OptionStarsGlobal or FXChoice. If they were legitimate, they'd be regulated by an authority like BaFin or the FCA. They are designed to steal your money. Whatever you do, do not send them another euro. Your €12,000 is likely gone, but don't give them more.

Marie Wagner · Hannover, Germanyanswered 8d ago
4

Oh, mate, that sounds like an absolute nightmare. I'm really gutted to hear you're in this situation. These online scams are getting so sophisticated, it's hard to tell what's real sometimes. The fake profit thing is a massive giveaway, unfortunately. And asking for more money? That's just adding insult to injury. Don't beat yourself up about it – you're not stupid, you were targeted by professionals. Is there any chance you can report this to your bank or credit card company? Sometimes they have fraud departments that can help.

Ava White · Darwin, Australiaanswered 8d ago
5

Bloody hell, that's rough. Sounds like you've walked straight into one of those fake investment scams. I've seen friends nearly fall for similar things. The 'upgrade fee' is the oldest trick in the book for these guys. They show you imaginary money, then invent hurdles to keep it from you. It's a real shame because they prey on people trying to do well. Did you use a credit card for the initial deposit? Sometimes chargebacks are possible, though it's tough with multiple transactions. Definitely report it to IC3 if you're in the US, or Action Fraud here in the UK.

Charlie Smith · Nottingham, United Kingdomanswered 8d ago
7

From a technical standpoint, the scenario you've described is consistent with a 'pig butchering' scam. The fake platform is likely a custom-built web application, not a real trading terminal. The 'profits' are generated by manipulating a database on their end. The demand for an 'upgrade fee' is a secondary extortion phase. If they were regulated entities, such as those registered with the CFTC or FCA, their withdrawal processes would be transparent and governed by strict financial regulations, not arbitrary fees. You can often trace the origins of scam websites using WHOIS data, though this is usually done by cybersecurity firms. Some services like Nethertrace can help investigate, but recovery is the main issue.

Henry Thompson · Sheffield, United Kingdomanswered 8d ago
9

I feel you. Been there. Lost a few grand to a forex scam a couple years back. They also promised the moon and then hit me with a 'tax fee' to release my 'winnings'. I paid it. Stupid, I know. Then they asked for another 'compliance fee'. That's when I realised. The key thing I learned? If it sounds too good to be true, it almost always is. And if they demand money *before* you can access *your* money, run a mile. Report it to your bank and the police, even if you don't expect to get it back. At least it's on record.

Levi van Dijk · Amsterdam, Netherlandsanswered 8d ago
6

This is exactly what happened to my brother last year. He invested with 'EuroFX' after being contacted on Facebook. They showed him loads of fake profits, then demanded a 'software activation fee' to withdraw. He paid it. Then they asked for another 'international transfer fee'. He ended up losing about £15k. He was devastated and felt so ashamed. It's heartbreaking to see people get targeted like this. It's not your fault. The police said they can't do much if the company is overseas and unregulated. A real gut-wrencher.

George Jones · Edinburgh, United Kingdomanswered 8d ago
5

Ugh, that sounds like a nightmare scenario. I'm so sorry you're dealing with this. That 'upgrade fee' is a massive red flag – it's a classic move in these types of scams. They build up your trust, show you fake gains, and then hit you with a fabricated reason to keep your money. It’s infuriating. If you haven't already, dispute the charges with your credit card company or bank. Mention it's a fraudulent platform. It's a long shot, but sometimes you can get funds back that way. Keep all your communication records too.

Amanda Jones · Boston, USAanswered 8d ago
7

This is sadly a very common scam, often called a 'pig butchering' scam. The 'broker' on Instagram is likely not real, and the platform itself is fake. The fake profits are just numbers on a screen. The 'upgrade fee' is their attempt to get even more money from you before you realize it's all a lie. Do NOT pay it. Once you pay, they'll likely invent another fee. Your money is probably gone, unfortunately. You should report this to the FBI's Internet Crime Complaint Center (IC3) in the US. They collect these reports and sometimes investigations happen.

Daniel Allen · San Diego, USAanswered 8d ago
5

Yeah, that's exactly how those scams work. My cousin got hit by something similar last year, except it was framed as a 'capital gains tax' they needed upfront before releasing her fake profits. She paid it too. It's frustrating 'cause they sound so convincing. The 'official-looking document' is probably just a PDF they whipped up. Legit brokers don't operate like that. If you used a wire transfer or crypto, it's really hard to get money back. If it was a credit card, try a chargeback asap.

Liam Bos · Rotterdam, Netherlandsanswered 8d ago
6

Wait — 'platform upgrade fee' to release *your* profits? That sounds like pure BS. They reel you in with fake gains and then invent a reason to keep your money. Happens all the time with unregulated outfits, especially ones found on social media. If it were legit, it'd be regulated by, say, the FCA or BaFin, and there wouldn't be these random fees popping up. I'd steer clear of paying them anything else. Your bank might have a fraud department you can talk to, but honestly, chances of recovery are slim once it's gone to an offshore account.

Michael Williams · Philadelphia, USAanswered 8d ago
7

This is sickening. I fell for something very similar with a platform called 'IronFX offshore' a while back. They showed me massive gains, then demanded a 'withdrawal processing fee'. I paid it. Then they asked for a 'currency conversion fee.' Lost about $8,000 in total. It took me months to even admit to my wife what had happened. You're not alone. Please know that. These scammers are scum. Report them to your national financial regulator, even if it feels futile. It adds to the data they collect.

Samuel Tan · Singapore, Singaporeanswered 8d ago
4

Bonjour. So sorry to hear this. This is a very common scam. The fake profits are designed to make you feel good and invest more. The 'upgrade fee' is their way of trying to get more money from you. They will likely invent new fees if you pay this one. Please do not pay them any more money. You can report this to your local police's cybercrime unit. In France, you can also look at the AMF website for advice on reporting scams.

Louis Michel · Nantes, Franceanswered 8d ago
5

Oh, sweetheart, this is awful. I'm so sorry. It sounds like a classic investment scam. The fake profits are designed to hook you, and then they create these made-up fees to keep you from getting your money. They prey on people's hopes. Please don't feel stupid; these scammers are very convincing. They're the ones who are criminals. I would suggest reporting it to your local police and also to your country's financial regulator. They might not get your money back, but it's important to report it.

Aisha Al Falasi · Ajman, UAEanswered 8d ago
6

This is a scam. That 'platform upgrade fee' is completely fabricated. They show you fake profits on a fake platform to get you to deposit more money, and then they invent fees to prevent you from withdrawing. It's a classic 'advance fee fraud'. Do not send them any more money. Report the website and the individuals involved to your country's financial conduct authority (like the FCA in the UK, or the BaFin in Germany). They might also be interested in entities like FXChoice which operate similarly.

Saar Meijer · Tilburg, Netherlandsanswered 8d ago
4

Sounds like the usual scam playbook. Fake profits, then a made-up fee. It's infuriating how common this is, especially on social media. Ngl, I've been tempted by those 'get rich quick' ads myself, but my gut always told me to stay away. If you used a credit card, definitely contact your bank and see if you can initiate a chargeback for fraud. It's your best bet for getting any money back, though it's not guaranteed. Keep records of everything.

Jack Sullivan · Limerick, Irelandanswered 8d ago
5

That's a brutal situation, I'm really sorry you're going through this. The 'platform upgrade fee' is a massive red flag. Scammers often invent these fees to keep you from accessing the fake profits they show you. It's designed to exploit your desire to get your money out. Please don't pay them anything else. It's worth reporting this to your country's financial regulator, like the CFTC if you're in the US, or equivalent bodies elsewhere. They maintain lists of unregulated or fraudulent entities.

Omar Al Qasimi · Abu Dhabi, UAEanswered 8d ago
4

Oh no, that's terrible! This sounds exactly like the type of scam that preys on people trying to make some extra money. The fake profits, the sudden demand for fees – it's all part of the con. Don't feel bad; these people are very manipulative. The best thing you can do now is to report it. If you used a credit card, contact your bank immediately to dispute the charges. Also, file a complaint with the relevant financial authority in your country. It might not get your money back, but it helps authorities track these scams.

Sarah Nel · Durban, South Africaanswered 8d ago
6

This is textbook advance-fee fraud. The fake profits are a lure, and the 'upgrade fee' is the hook they use to extract more money. They'll invent new fees indefinitely. Do NOT pay it. Report the platform to your country's financial regulator. For example, in Canada, you'd report it to provincial securities regulators and the CSA. It's disheartening, but these scam operations often target people through social media platforms like Instagram. They also sometimes use boiler rooms similar to what unregulated brokers like 'EuroFX' might employ.

Isabella Bouchard · Victoria, Canadaanswered 8d ago
6

Bonjour. This is a textbook scam. The 'platform upgrade fee' is a classic red flag. They will keep inventing new fees — taxes, processing charges, KYC verification costs, you name it — until you stop paying or they ghost you entirely. The profits you're seeing are entirely fabricated on a fake platform designed to lure you in. I'm sorry, but your 12,000 euros are almost certainly gone. These scams often originate from boiler rooms pretending to be legitimate brokers, sometimes even using names similar to real ones. Report this to your local police and your bank immediately. While recovering funds is tough, it's essential to report it.

Lucas Pelletier · Winnipeg, Canadaanswered 8d ago
5

Oh god, reading this hits home. This is exactly what happened to me last year. The whole 'upgrade fee' thing... I paid it. Twice. Thought I was so smart, figured I'd just pay it once and get my 'money' out. Ngl, I lost about €8k. The advisor ghosted me right after the second payment. It took me months to even tell my wife. The shame is real. The only thing that helped a bit was blocking them everywhere and changing all my passwords. Don't send them another cent. They're thieves, pure and simple.

Daniel O'Neill · Waterford, Irelandanswered 8d ago
5

Stop. Whatever you do, do NOT pay this 'upgrade fee'. This is a well-known scam technique. They've hooked you with fake profits, and now they're trying to squeeze every last euro out of you. The platform is not real, and neither are the profits. They might even pressure you to take out a loan to pay this fee. Never do that. The best thing you can do right now is to report the scam to the authorities. In France, you can report this to the AMF (Autorité des Marchés Financiers). They keep track of these fraudulent platforms and brokers. Document everything – the messages, the fake platform URL, the payment methods you used. It's a long shot, but reporting is critical.

Arthur Simon · Bordeaux, Franceanswered 8d ago
4

This sounds identical to my situation. I lost R150,000 (about €7,500) to a similar scam a few months ago. They had a slick website and 'customer support' that always answered, but it was all an act. The 'platform upgrade fee' was the final nail in the coffin. I paid it, thinking it was the last step. Foolish me. I even used my Capitec bank account which I now regret. I've filed a report with our cybercrime unit, but honestly, I don't expect to see that money again. Just wanted to say you're not alone. These people are scum.

Daniel du Plessis · Bloemfontein, South Africaanswered 8d ago
4

This is precisely how these fraud schemes operate. The fee is entirely fabricated to extract more money. The initial 'profits' are just numbers on a screen designed to manipulate you. Legitimate financial institutions and regulated brokers (like those under FCA or BaFin oversight) do not operate this way. They certainly don't demand arbitrary 'upgrade fees' for withdrawals. If you paid using a credit card, contact your card issuer immediately to dispute the charges as fraudulent. If you used a wire transfer or crypto, recovery is much harder, but reporting is still crucial. Consider looking into services that specialize in tracking down these kinds of scams, Nethertrace.co is one I've heard mentioned by others who had success.

Layla Al Marri · Ras Al Khaimah, UAEanswered 8d ago
3

Oh no, I am so sorry you're going through this. This is exactly how my dad was scammed last year. He lost even more than you. The 'broker' pressured him to pay a 'tax' and then a 'legal fee'. It was always something new. He was so embarrassed, he wouldn't even tell my mom for weeks. The platform looked so real, and the advisor was so convincing. It makes me sick. Please, please, do not send them any more money. That money is gone. I wish I had better news, but we are still trying to see if the police can do anything, but it's been months. Just want to say, you're not alone in this.

Jules Lefebvre · Bordeaux, Franceanswered 8d ago
3

This 'platform upgrade fee' is a classic scam tactic, unfortunately. They create a false sense of legitimacy with official-looking documents. What you need to do IMMEDIATELY is report this to your bank. If you used a wire transfer, they might be able to put a stop or trace it, although it's unlikely. Also, file a report with the Financial Sector Conduct Authority (FSCA) here in South Africa if you're a local. They can investigate and warn others. Never trust unsolicited investment offers, especially those from social media. Always verify the broker's regulatory status with the proper authorities.

Lerato Naidoo · Cape Town, South Africaanswered 8d ago

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