My unregulated forex broker is suddenly demanding a 'dormancy fee' to release my funds. What now?

asked 32d ago16 views10 answers
0

Hey everyone,

I'm honestly at my wit's end here. About a year and a half ago, I put some money into a forex platform that was recommended by a friend-of-a-friend. It wasn't a huge amount, about 3,000 euros, mostly just dabbling. I got busy with work and kinda forgot about it for a while, honestly.

Yesterday, I finally remembered it and tried to log in to see what was up. The platform, which I now realize is totally unregulated (no mention of BaFin or anything like that, kinda kicking myself for not checking sooner), said my account was 'inactive' and that to reactivate it and withdraw my balance (which they claim is now over 5,000 euros, lol, probably fake anyway), I need to pay a 'dormancy fee' of 800 euros.

This sounds like such a load of rubbish. I haven't paid anything yet. Has anyone encountered this specific 'dormancy fee' tactic? Is there any way to actually get my initial deposit back, or am I just out of luck here? Feeling really stupid for falling for this, ugh.

10 Answers

42

Oh wow, Emma, this is a classic tactic used by unregulated brokers. That 'dormancy fee' is absolutely a scam. They invent these fees—'tax fees', 'anti-money laundering fees', 'liquidation fees', now 'dormancy fees'—to get more money out of you. The moment you pay it, they'll invent *another* fee, or simply disappear. They've already got your initial 3k euros. Anything they tell you is a profit is almost certainly fake, just numbers on a screen to entice you to pay more.

From a recovery standpoint, your options are limited but not zero. First, do NOT pay the dormancy fee. I cannot stress this enough. If you deposited with a credit card, you might still try a chargeback, even after a year and a half. Some banks have extended timelines for fraud disputes, but honestly, it's a long shot. Gather all communication, account statements (even if they're fake), and proof of deposit.

Secondly, report them to your local authorities. In your case, the AFM in the Netherlands might be interested, or even BaFin in Germany if the broker claimed any spurious connection there. They might not get your money back directly, but they can issue warnings and investigate. Unfortunately, because these brokers are usually offshore, enforcement is hard. Be careful of 'recovery agents' who contact you after this; they are almost always a second scam.

Sarah Botha · Pretoria, South Africaanswered 32d ago
17

Ugh, this happened to me too, years ago, but it was a 'tax fee'. They showed me these amazing 'profits' on my account and then demanded about 15% of that to 'release' it. I was so desperate to get my money back plus the profit that I almost paid. Luckily, my husband convinced me to double-check. Turns out, it was all fake. I lost about 1.5k with a similar offshore broker. Never paid the fee, obviously. The money's gone, tbh, but don't throw good money after bad, Emma. That 800 euros will just disappear too.

Ashley Jackson · Seattle, USAanswered 32d ago
28

This is a typical red flag, Emma. I've seen countless variations of this tactic in Germany. Unregulated brokers, especially ones that pop up and disappear quickly, often use these made-up fees. If a legitimate, regulated brokerage (like one overseen by BaFin) had 'dormancy fees', they'd be clearly outlined in their terms and conditions, and typically they'd just deduct it from your balance, not demand upfront payment. The fact they're asking you to send MORE money *to* them before you can withdraw is a dead giveaway. Don't engage further, just cut your losses. It's a tough lesson, I know.

Thomas Schmidt · Hamburg, Germanyanswered 32d ago
11

A dormancy fee? That's a new one for me, but the pattern is old. They got you with the 'friend-of-a-friend' referral, which is also a common entry point for these shady operations. The 5,000 euro balance is just bait, Emma. Like a cartoon character holding a carrot on a stick. You pay the 800, they'll come up with a 'withdrawal processing fee', then a 'local bank transfer fee', or some other nonsense. It never ends. Your original 3,000 is likely toast. Hard truth, but it's better than losing another 800.

Louis David · Bordeaux, Franceanswered 31d ago
23

So sorry to hear this, Emma. It's understandable to feel stupid, but these scammers are very sophisticated and prey on trust. The 'dormancy fee' is definitely a scam. Never pay more money to withdraw your own funds. That's the golden rule. If you deposited via bank transfer, getting it back is incredibly difficult. But if it was a credit card, some banks, like DBS or UOB here in Singapore, might still process a chargeback if you can prove fraud, even if it's been a while. Collect all screenshots and correspondence you have. Every little bit helps if you decide to try reporting it to the police or your bank.

Joshua Chua · Singapore, Singaporeanswered 31d ago
9

Another 'fee' scam, typical. Makes me wonder where these guys even come up with these names. Dormancy fee, lol. What next, a 'breathing while invested' fee? Don't pay it, Emma. Your money is gone, sadly. Happens to too many people. The only way to win is not to play. Stay away from anything that isn't regulated by someone like the AMF France or BaFin. Live and learn, I guess.

Lea Bernard · Toulouse, Franceanswered 31d ago
19

Emma, I completely empathize with your situation. It's truly distressing when you realize you've been taken advantage of. That 'dormancy fee' is a classic sign of an unregulated, fraudulent broker. No legitimate financial institution operates that way, demanding extra money from you to access your own funds, especially after a period of inactivity. My advice, please do not send them any more money. That 800 euros will just vanish like your initial investment. It hurts, but sometimes the best thing to do is to cut your losses. Report them to your local consumer protection agencies in the Netherlands, they might be able to add this broker to blacklists and prevent others from falling victim. Stay safe.

Sara Al Mansoori · Dubai, UAEanswered 31d ago
7

A dormancy fee? That sounds like something they just made up on the spot. Seriously, where do they get these ideas? No reputable broker on the planet, whether in SA or elsewhere, asks for *another* payment to release funds that are already supposedly yours. It's a trick to squeeze more cash from you. Don't fall for it. You've already lost your initial investment, don't let them take another chunk.

Naledi Khumalo · Bloemfontein, South Africaanswered 31d ago
25

Been there, felt that, Emma. For me it was an 'account maintenance fee' after I tried to withdraw profits from a crypto setup. Similar story – friend recommended it, looked good on paper, unregulated. I put in about 2.5k CAD. They showed me my balance going up, then boom, needed 500 to 'maintain' the account before withdrawal. I was suspicious already because of some weird pressure tactics they used before. My bank told me it was definitely a scam after I showed them the emails. Luckily, I paid with a credit card, and after a loooong dispute process (like, 6 months?!), I actually got my initial deposit back through a chargeback. You're right to be wary of the dormancy fee. It's a lie. Don't pay.

Logan Pelletier · Vancouver, Canadaanswered 31d ago
14

Yeah, 'dormancy fee' is right up there with 'antimoney laundering certificate' and 'transaction ID verification fee'. Total nonsense. These guys just pull these names out of a hat. The whole point is to keep inventing reasons for you to send them more money. If they're unregulated, your chances of getting anything back are slim to none. I'm afraid your 3,000 euros are likely gone. Don't send them any more, or you'll just be compounding your loss. It's a sad reality with these offshore scammers.

Sean O'Neill · Belfast, Irelandanswered 30d ago

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